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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
January 01, 2021 - o Test it thoroughly to ensure that the resulting data file has captured the data correctly. … It is important to test your Web survey on different types of
mobile devices (e.g., tablet computers … Thoroughly Test the Survey
It is essential to thoroughly test the survey. … If you have more than one type of computer, be sure to test
with a range of computer types and include … and staff will complete the survey on a cell phone or
tablet.
23
Test the survey with various
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/careaffordability/qdr2015-chartbook-careaffordability.pdf
August 01, 2016 - antigen test in the past year as
part of routine exam, by age, race, and education, 2014
0
10
20 … Men age 40+ who had a screening prostate-specific antigen test in the past year as
part of routine exam … Overall Rate: In 2014, 21.1% of men age 40 and over reported a PSA test in the past year
(data … Groups With Disparities:
■ In 2014, men ages 40-54 were less likely to receive a PSA test in the … Inefficiency
Admissions for Perforated Appendix
Men Who Had a Screening Prostate-Specific Antigen Test
-
www.ahrq.gov/patient-safety/reports/engage/results.html
March 01, 2017 - When a patient calls saying that they haven’t heard about a test, my call back starts with a thank you … followup, missed test results
Poor understanding of need for followup and expectations
Not enough … Own your medical information. … Teach-back can also be used to ensure understanding about why a test is being ordered to reinforce to … the patient how important it is to get the test or adhere to the new medication.
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool1.html
March 01, 2013 - to improve their discharge processes to reduce readmissions. 1 Researchers at the Boston University Medical … Make appointments for followup care (e.g., medical appointments, postdischarge tests/labs). … Organize postdischarge outpatient services and medical equipment. … Unknown Test Results: Test results are not always complete by the time the patient leaves the hospital … This means the test results will not be included in the report the patient's primary care doctor receives
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www.ahrq.gov/patient-safety/settings/hospital/match/chapter-7.html
July 01, 2022 - patients regardless of their level of health literacy. 15
Studies have shown that 40-80 percent of the medical … If cognitive impairment is a concern, a simple screening test is the Mini-Cog (PDF). … The Mini-Cog uses a three-item recall test for memory and a simply scored clock-drawing test. … The test has been shown to have good predictive value in diverse populations, both in relation to the … Medical practices that are conscientious about developing and using written materials that are easier
-
www.ahrq.gov/patient-safety/reports/issue-briefs/state-of-science-2b.html
June 01, 2020 - Medical records can be a rich source of data, as they contain clinical details and reflect the patient … Although medical record reviews are considered valuable and sometimes even gold standard for detecting … approach, which aims to “alert patient safety personnel to possible adverse events so they can review the medical … For instance, measures of diagnostic test result followup may focus specifically on abnormal test results … unstructured textual data, such as those in clinical narratives and free-text fields, and reduce the burden of medical
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
January 01, 2012 - NC2
Office Staff (Helpful, Courteous, and Respectful Office
Staff) 78% 80% 72% NC
Follow-Up on Test … Follow-up on Test Results
Q22
In the last 12 months, when this provider ordered a blood test, x-ray … Follow-up on Test Results
Q27
In the last 12 months, when this provider ordered a blood test, x-ray … Follow-up on Test Results
Q29
In the last 12 months, when this provider ordered a blood test, x-ray … Follow-up on Test Results
Q34
In the last 12 months, when this provider ordered a blood test, x-ray
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
January 01, 2012 - NC2
Office Staff (Helpful, Courteous, and Respectful Office
Staff) 78% 80% 72% NC
Follow-Up on Test … Follow-up on Test Results
Q22
In the last 12 months, when this provider ordered a blood test, x-ray … Follow-up on Test Results
Q27
In the last 12 months, when this provider ordered a blood test, x-ray … Follow-up on Test Results
Q29
In the last 12 months, when this provider ordered a blood test, x-ray … Follow-up on Test Results
Q34
In the last 12 months, when this provider ordered a blood test, x-ray
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-m.html
May 01, 2017 - If using a wet process, attach the leak test device before placing the scope into clean water. … Test high-level disinfection solution for efficacy with manufacturer-specific test strip before each … reinforce importance of asking their physician what to expect after the procedure and when to seek medical … Arlington, VA: Association for the Advancement of Medical Instrumentation; 2015.
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www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-current-state.pdf
January 01, 2024 - Test Ordering and Processing
Multiple factors are involved in errors at the test ordering and processing … Test Results Management
The followup and management of test results has been identified as an area of … and track test results).170 Studies
investigating barriers and risks to test results management have … Challenges and opportunities facing medical education. … Frequency that laboratory tests influence medical decisions.
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www.ahrq.gov/ncepcr/tools/confid-report/three-strategies.html
February 01, 2016 - market research*
To some extent the distinctions among the following three strategies to test … reports work for them
Section 3-3: Postrelease monitoring and evaluation
When in doubt, test … When not in doubt, test more.”
… Reporting guidelines published by the American Medical Association emphasize the need for physicians … report requires working with members of the intended user audience (e.g., physicians, care teams) to test
-
www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
August 01, 2022 - (e.g., medical record, laboratory results, imaging, past medical history, test results, EHR)
If not … COMMUNICATION
Was the medical record accurate and up to date, including necessary laboratory results … , imaging, and test results? … CARE PROCESS
Did this event take place during a procedure, test, or skilled task?
-
www.ahrq.gov/practiceimprovement/delivery-initiative/arragrantee-magill.html
December 01, 2017 - Disparities in Patient Experiences with Care in a Patient-Centered Medical Home (PCMH). … Assessing Patient Experience with a Comprehensive Care Management Program: A Pilot Test of the CAHPS-PCMH … Patients' experience in a patient-centered medical home: results from a pilot test of the new PCMH-CAHPS … American Medical Group Association ACO Learning Collaborative Closing Meeting; 2013. … Assessing Disparities in Patient Experience in a Patient-Centered Medical Home.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
April 02, 2025 - the last 6 months, how
often did this provider seem to
know the important
information about your
medical … the last 6 months, how
often did this provider seem to
know the important information
about your medical … During your most recent
visit, did this provider have
the medical information they
needed about you … In the last 6 months, when
this provider ordered a blood
test, x-ray, or other test for
you, how often … In the last 6 months, when
this provider ordered a blood
test, x-ray, or other test for you,
how often
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-health-literacy-cgcahps-adult-2357-3a.docx
April 02, 2025 - In the last 6 months, how often did this provider use medical words you did not understand? … In the last 6 months, before you had a blood test, x-ray, or other test, how often did this provider … In the last 6 months, how often was the explanation of what the test was for easy to understand? … In the last 6 months, how often were the results of your blood test, x-ray, or other test easy to understand
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
March 01, 2023 - SOPS Medical Office Survey, Version: 1.0 Language: English
SOPS® Medical Office Survey
Version: … medical office where you work—do not answer about any other medical offices in the building. … Medical information was filed,
scanned, or entered into the
wrong patient’s chart/medical
record … The results from a lab or
imaging test were not available
when needed ............................ … A critical abnormal result from a
lab or imaging test was not
followed up within 1 business
day
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/innovative-use-pcr-091423.pdf
September 14, 2023 - work
• Trial existing
inpatient tool
• Usability
interviews
Phase 1
testing • Stakeholders
test … work
• Trial existing
inpatient tool
• Usability
interviews
Phase 1
testing • Stakeholders
test … work
• Trial existing
inpatient tool
• Usability
interviews
Phase 1
testing • Stakeholders
test … work
• Trial existing
inpatient tool
• Usability
interviews
Phase 1
testing • Stakeholders
test … Care coordination for Children with Medical Complexity: Whose Care Is It, Anyway?
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/diabetes-1.pdf
March 01, 2020 - and post-test
design. … and
post-test. … Experiment 2 (n=58)
included pre-test and post-
test, then another post-test. … 1: Pre-
test: median
knowledge score, 5
points; post-test: 12
(p<.001). … to the post-test
Experiment 2: Pre-
test: median score
was 4 points, post-
test: 11.
-
www.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-mar2024.pdf
July 26, 2024 - prescribing statins is underway to assess prospects for sustaining
this approach and scaling to other medical … Guest speaker Jay Baruch, M.D., is an
emergency physician and award-winning author, lecturer, and
medical … VA • VHA Directive 1088 on Communication of Test Results
o Dr. … This directive requires VA
providers to communicate normal test results to patients within 14
days … Medical home implementation and follow-up of cancer-
related abnormal test results in the Veterans Health
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-sops101-webcast-2023-kirchner.pdf
January 01, 2023 - culture supports patient safety
Hospital
2004:
Version 1.0
2019:
Version 2.0
Nursing
Home
2008
Medical … safety
► Work stress/burnout
17
Value and Efficiency Supplemental Item Set
for Hospitals and Medical … )
Interview experts,
providers, and
staff
Identify key
thematic areas
Develop &
cognitively test … draft items
Obtain input from
Technical Expert
Panel (TEP)
Pilot test
Conduct
psychometric … Offices
Diagnostic Safety Supplemental Item Set for Medical Offices
Survey Development Process
5