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61. Understanding Quality Measurement | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/understand/index.html
    June 01, 2020 - Technically, AHRQ defines a quality measure as a mechanism to assign a quantity to quality of care by … In developing a quality measure, it must be tested to ensure that it is: Reliable. … The further a measure is from these ideal technical conditions, the greater the difficulty will be in … Categories of Measures Quality measures can apply to various aspects of health care. … Structure, process, and outcomes measures can be used to measure any of the IOM quality domains noted

62. 2019 National Healthcare Quality and Disparities Report Executive Summary (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-final-es-cs061721.pdf
    December 01, 2020 - received better care than Whites for nearly one-third (56 of 185) of quality measures. … More than 250 measures used in these reports span a wide range of structure, process, and outcome measures … Coordination: Hospital Admissions for Pneumonia Effective Treatment: HIV Infection Deaths Healthy Living Measure … : Wellness Visits Healthy Living Measure: Cholesterol Check Patient Safety Measure: Unexpected Deaths … After Hospital Admission Patient Safety Measure: Surgical Complications Person-Centered Measure: Treatment

63. Webinar Transcript - National Quality Strategy: Using Payment to Improve Health and Health Care Quality | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/workingforquality/events/webinar-using-payment-to-improve-health-and-health-care-quality.html
    November 01, 2016 - Only 20 percent of the measures appeared in more than one, just one, of those measure sets. … asked to measure this, and measure that, and measure the other thing. … So, there would be two complementary sets of core measures, actually many core measure sets because you … Our quality measure set includes both ambulatory and hospital measures; 64 measures in total about evenly … But, the early adopters actually embraced these measures more than every other measure and said, "These

64. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (Webcast) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/news-and-events/events/20140603_QI/webcast_06_03_14_qi.html
    July 01, 2018 - Needs Women Programs Featured Clinicians & Providers Data & Measures … ) Webcasts & Recent Events Public Reporting of Patients' Comments with Quality Measures … representative patient comments and reporting those comments in a coherent manner with standardized measures … of physician quality, including CAHPS measures of patient experience and clinical measures of patient … " Consumer Response to Patient Experience Measures in Complex Information Environments " by Schlesinger

65. Framing Health Care Quality Scores as Positive or Negative | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/talkingquality/translate/scores/framing.html
    March 01, 2016 - Quality Measures Organizing Quality Measures Choosing Point of Comparison Displaying … Examples of Positive and Negative Frames Consider a mortality measure, such as hospital patients who … In this case, the negative frame seems more natural given the measure itself. … since they don’t have to keep reorienting themselves to look for a high or low score as they move from measure … to measure.

66. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
    November 01, 2023 - Quality Measures From the Adult Hospital Survey The Adult version of HCAHPS produces ten measures of … The measures are as follows: Communication with nurses (composite measure) Communication with doctors … (composite measure) Communication about medicines (composite measure) Responsiveness of hospital … staff (composite measure) Discharge information (composite measure) Patients understood their care … ; single-item measure) Willingness to recommend the hospital (global rating; single-item measure)

67. Resources | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/prevention/resources/chronic-care/index.html
    February 01, 2020 - This Clinical Community Relationships Measures Atlas provides a list of existing measures for assessing … , based on an environmental scan of measures, a targeted literature review of research, an assessment … Potential Measures for Clinical-Community Relationships This supplement to the Clinical Community … Relationships Measures Atlas suggests 52 potential measures that could be developed to fill the gaps … The supplement also proposes a core set of 13 measures culled from both the existing measures in the

68. How to Report Results of the CAHPS Clinician & Group Survey (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
    August 01, 2010 - The surveys include three composite measures about care for adults, five composite measures about care … What You Need to Know About Measures From the CAHPS Clinician & Group Survey The measures you report … The only measure for this survey that is not a composite is a rating measure, which is based on responses … The table below shows both label options for each measure. … measures for the Child’s Survey.

69. National Healthcare Quality and Disparities Reports | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/research/findings/nhqrdr/index.html
    March 01, 2024 - Needs Women Programs Featured Clinicians & Providers Data & Measures … The National Healthcare Quality and Disparities Report presents trends for measures related to access … National Healthcare Quality and Disparities Report Data Tools Data Query (search data across specific measures

70. Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work? (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
    June 01, 2014 - Schlesinger, Slide 38 We had a number of measures, but our basic measure of fulsomeness was to look … Schlesinger, Slide 40 Second domain, or second measure of performance, balance. … But we can also measure them in a different way, using the narrative codes that Rachel described. … Schlesinger, Slide 41 On to our third measure, understandability. … Schlesinger, Slide 42 Finally, for our fourth and final measure of performance, representativeness.

71. Clinical Decision Support Found To Improve Use of Blood Clot Prevention Measures | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/newsletters/e-newsletter/889.html
    November 01, 2023 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Today's Headlines: Clinical Decision Support Found To Improve Use of Blood Clot Prevention Measures … Clinical Decision Support Found To Improve Use of Blood Clot Prevention Measures Clinicians with access … to a clinical decision support tool adopted thromboprophylaxis measures to prevent blood clotting in … Providers without clinical decision support used similar measures in under 73 percent of stays and less

72. Taking Advantage of Web Functionalities in a Quality Report | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/talkingquality/translate/web/index.html
    May 01, 2019 - For example, suppose you have a site with several different quality measures for local hospitals. … Compare a few local facilities across one measure. … Compare a few local facilities across all measures. … or Measure Categories To Compare Drill Down to Items Included in Composites and Summary Scores Make … “Compare a different set of measures.” “Compare measures in a different category.”

73. Research on Reporting Information to Consumers | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/consumer-reporting/research/index.html
    May 01, 2022 - of healthcare quality—including but not limited to CAHPS survey measures. … Learn more about this project: Reporting Patient Narratives with Standardized Measures of Quality … How patient comments affect consumers' use of physician performance measures . … Consumer response to patient experience measures in complex information environments . … , patient experiences measures, and safety measures: summary scores provided with detailed quality scores

74. Generating Health Care Quality Scores That Show Differences | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/talkingquality/translate/scores/index.html
    March 01, 2016 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Adjusting Scores Combining Measures Positive or Negative Framing Describing … Quality Measures Organizing Quality Measures Choosing Point of Comparison Displaying … The nature of the score is often inherent in the measure (e.g., an overall rating on a 1-10 scale). … This section discusses the following topics: Scoring Different Kinds of Measures Making Adjustments

75. Comparing Quality Scores to an Independent Standard | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/talkingquality/translate/compare/choose/standard.html
    January 01, 2023 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Organizing Quality Measures Choosing Point of Comparison High and Low Performance … Another approach would be to compare scores to an independent standard of what performance on this measure … Don’t assume that consumers will understand that the standard for these measures is zero; make it explicit … by saying something like “Look for a provider whose score on this measure is zero.

76. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part I: Main Report (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
    June 01, 2022 - Composite Measure Average Percent Positive Scores and Differences Between HSOPS 2.0 and HSOPS 1.0 – … • Thirty-two survey items grouped into 10 composite measures (a composite measure consists of 2 … survey items in each composite measure. … scores for the individual survey items within each composite measure. … All HSOPS 2.0 composite measure percent positive scores were higher compared with HSOPS 1.0, except

77. Patient Safety Chartbook Highlights Strengths and Weaknesses in the Healthcare System | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/ptsafety-chartbook.html
    March 01, 2024 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Its review of NHQDR priority areas describes quality measure trends between 2002 and 2022 in several … areas, including: Patient-centeredness, in which 11 measures improved and six did not change. … Healthy living, in which 26 measures improved, 25 did not change, and four worsened. … Care coordination, in which 11 measures improved, 14 did not change, and three worsened.

78. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
    November 01, 2021 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Composite measures. The PCMH Item Set 3.0 produces three composite measures. … The Adult items produce one composite measure: Talking with You About Taking Care of Your Own Health … Review the composite measures from the PCMH Item Set 3.0 . 2.0 Version of the PCMH Item Set The … Also available: Fact Sheet: Developing a CAHPS ® Clinician & Group Survey to Measure the Medical

79. SOPS® Nursing Home Survey Items and Composite Measures (Spanish) (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nhdim-sp-2-27-23-508.pdf
    March 01, 2023 - SOPS® Nursing Home Survey Items and Composite Measures (Spanish) SOPS® Nursing Home Survey Items and … Composite Measures Version: 1.0 Language: Spanish Notes • For more information on getting started … document, the items in the SOPS Nursing Home Survey are grouped according to the safety culture composite measures … The following pages of this document contain the translated survey items, organized by composite measure

80. What Is Patient Experience? | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/about-cahps/patient-experience/index.html
    September 01, 2023 - Needs Women Programs Featured Clinicians & Providers Data & Measures … CAHPS Surveys Measure Patient Experience While there are various ways to gather information on patient … Learn more: How CAHPS Surveys Measure Patient Experience — An interview of Susan Edgman-Levitan, PA, … Relating Patient Experience to Other Quality Measures A positive patient experience is an important … This is part of the reason why combining patient experience measures with other measures of quality is