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81. Measures From the CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
    May 01, 2017 - Improving Patient Experience CAHPS Announcements Contact CAHPS Measures … Please note: The CAHPS Health Literacy Item Set for Health Plans does not include recommended composite measures … Page last reviewed May 2017 Page originally created May 2017 Internet Citation: Measures

82. Search FAQs | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - What are the response scales for CAHPS surveys? … All CAHPS surveys use three different response scales: Never/Sometimes/Usually/Always. 0–10 Scale … phases for the original CAHPS Health Plan Survey, the development team examined four alternative rating scales … When respondents were asked about their preferences among the various rating scales outlined above, the … captures a concept, and how strongly the composite measure relates to other measures.

83. 2023 National Healthcare Quality and Disparities Report | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/research/findings/nhqrdr/nhqdr23/app-b.html
    December 01, 2023 - Quality Trends and Disparities Tables Appendix B contains data tables showing trends in quality for measures … Data years vary by measure and data source and some data may not be available for some measures or groups … Data Source Changes Due to the COVID-19 Pandemic Measure Data Abbreviations Used in Appendix B … Measure Data COVID-19 Experiences (PDF, 5.4 MB). Access to Care (PDF, 2.3 MB). … Supplemental Measures (PDF, 5.7 MB).

84. TeamSTEPPS 2.0: Module 10. Measurement | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
    March 01, 2014 - Instructor Outline: Measurement   Instructor Note: This module presents information about how to measure … that can be used to measure organizational results. … perceptions of safety are a type of results measure. … Discussion: Which measure or measures did you identify for assessing whether instruction about CUS … Which measure or measures did you identify for determining whether CUS and the Two-Challenge Rule affect

85. CAHPS Dental Plan Survey Measures | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
    April 01, 2018 - Guidance American Indian Cancer Care Clinician & Group Dental Plan Survey Measures … Experience CAHPS Announcements Contact CAHPS CAHPS Dental Plan Survey Measures … For more information: Patient Experience Measures for the CAHPS Dental Plan Survey (PDF, 614 … April 2018 Page originally created May 2016 Internet Citation: CAHPS Dental Plan Survey Measures

86. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
    June 01, 2017 - Home Health Care Hospice Hospital Adult Survey Child Survey Survey Measures … Experience CAHPS Announcements Contact CAHPS CAHPS Child Hospital Survey Measures … For more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF … Page originally created November 2016 Internet Citation: CAHPS Child Hospital Survey Measures

87. The Influence and Use of Individual Patient Comments | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/talkingquality/measures/understand/patient-comments.html
    February 01, 2016 - topics in this section Talking Quality Plan Your Reporting Project Select Measures … To Report Domains of Healthcare Quality Types of Quality Measures Data Sources … Use of Patient Comments Key Questions About Measures Measures in Different Settings … Reporting Anecdotes Alongside Evidence-Based Measures Because anecdotal information is nonrepresentative … https://www.ahrq.gov/talkingquality/measures/understand/patient-comments.html  

88. Coordinating Care in the Medical Neighborhood: Critical Components and Available Mechanisms - Table 4 | PCMH Resource Center
    pcmh.ahrq.gov/page/coordinating-care-medical-neighborhood-critical-components-and-available-mechanisms-table-4
    June 01, 2011 - Performance measures relevant to the medical neighborhood Performance Measure Relevance to the Medical … Structural measures Evidence of the meaningful use of health IT, such as electronic medical records ( … developed proactive approaches for sharing information and care responsibilities HITECH “meaningful use” measure … CMS hospital outpatient measure Outcome measures Rates of hospitalizations for ambulatory sensitive conditions … hospital, or medical group CAHPS survey items on domains of care coordination* Coleman Care Transitions Measure

89. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - To do that, the response scales are first converted to numerical values. … It is done to ease comparison across items and composites that use different response scales. … or composite measure (e.g., Doctor Communication). … That is, scores below the "50" line denote measures for which the practice's performance is below the … 50th percentile, and those above the 50 line denote measures for which the practice's performance is

90. CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/cancer/index.html
    July 01, 2020 - Information about the survey measures. … Quality Measures From the Cancer Care Survey This survey generates the following measures of patient … Availability of interpreters (single-item measure). … Review measures from the CAHPS Cancer Care Survey . … These measures expand on the measures from the CAHPS Clinician & Group Survey .

91. TeamSTEPPS 2.0 Module 10: Measurement
    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule10.pptx
    January 01, 2004 - The measures Dr. … To measure learning, there is the TeamSTEPPS Teamwork Attitude Questionnaire, or T-TAQ, which measures … also measure skills. … The survey, as we have mentioned, measures both level three behavior, that transfer measure, and level … The HSOPS is composed of 51 items that are organized into 12 composites or sub-scales.

92. Measuring Climate Resiliency: A Virtual Roundtable Discussion (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/healthsystemsresearch/virtual-roundtable-discussion/climate-resiliency-roundtable-agenda.pdf
    February 02, 2023 - Discuss the feasibility, current state, and the appropriate methods for developing facility-level measures … Discussion Questions • Are current measures appropriate for developing a facility-level measure … or measure set of a healthcare facility’s ability to maintain core functions and services during … If so, have the existing measures been tested, and if so, how broadly have they been validated? … • If few good measures exist, what is needed to develop better measures? 1:55 p.m.

93. Framing Health Care Quality Scores as Positive or Negative | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/talkingquality/translate/scores/framing.html
    March 01, 2016 - Quality Measures Organizing Quality Measures Choosing Point of Comparison Displaying … Examples of Positive and Negative Frames Consider a mortality measure, such as hospital patients who … In this case, the negative frame seems more natural given the measure itself. … since they don’t have to keep reorienting themselves to look for a high or low score as they move from measure … to measure.

94. 2021 National Healthcare Quality and Disparities Report: Executive Summary (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-final-es.pdf
    January 01, 2021 - to access to health insurance, two measures assessing timely access to care, and one measure assessing … Only one measure worsened over time: it assessed access to specialty care services for children. … Only one measure worsened. … to opioid-related conditions, and have decreased for only one measure … For that measure, the disparity narrowed between uninsured people and people with private insurance

95. 2023 National Healthcare Quality and Disparities Report Appendixes (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023-NHQDR-appendixes-ACDE-rev.pdf
    January 01, 2023 - The access measure panel excludes measures with less clear interpretation. … • In 2003, this process yielded an initial measure set that included 147 measures from two dozen … Additions have been made to the measure set as new domains of quality, data, and measures have become … To assess disparities for all measures across the measure set in the same way, some measures are flipped … • “Measure improved” indicates performance on the measure improved; “measure got worse” indicates

96. Detailed Methods for Medical Expenditure Panel Survey (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
    December 01, 2021 - Person-level weights, specific to the SAQ and DCS, were used for measures derived with data from these … More information about the weights is available from the MEPS website: https://www.meps.ahrq.gov/mepsweb … Measures dropped from the 2021 NHQDR or to be dropped in the 2022 NHQDR Note Measure Measure type … Child Preventive Care measures skipped in odd years starting in 2018 Measure Measure type Children … MEPS core measures excluded from 2021 trend analysis although 2018 data were available Reason Measure

97. Generating Health Care Quality Scores That Show Differences | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/talkingquality/translate/scores/index.html
    March 01, 2016 - topics in this section Talking Quality Plan Your Reporting Project Select Measures … Why Presentation Matters Showing Differences in Performance Scores for Differing Measures … Adjusting Scores Combining Measures Positive or Negative Framing Describing … Quality Measures Organizing Quality Measures Choosing Point of Comparison Displaying … The nature of the score is often inherent in the measure (e.g., an overall rating on a 1-10 scale).

98. Monitoring Progress for Sustainable Improvement (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/e1_combo_monitorprogress.pdf
    June 05, 2016 - , with a rationale for the importance of each measure … on a measure. … How to calculate each measure and what data to use. 2. … Who will receive reports on measure trends. 5. … For example, a measure you think will change slowly could be tracked annually, and a measure that you

99. 2019 Hospital Survey Pilot Test Results Part I (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-results-parti.pdf
    September 01, 2019 - In addition, 32 survey items are grouped into 10 composite measures (a composite measure consists of … Most of the survey items use 5-point agreement scales (“Strongly disagree” to “Strongly agree”) or frequency … scales (“Never” to “Always”) and include a “Does not apply or Don’t know” response option. … SOPS Hospital Survey 2.0 Response Options and Corresponding Composite Measures Composite Measure … Composite Measure Percent Positive Response The 10 patient safety culture composite measures are composed

100. TeamSTEPPS® Teamwork Perceptions Questionnaire (T-TPQ) Manual | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
     April 01, 2017 - A measure of perceptions of overall teamwork would serve as an additional measure of the effectiveness … Two of these scales focus specifically on teamwork—teamwork within units and teamwork between units. … However, the HSOPS focuses on safety culture, and the teamwork scales do not partition out the critical … These items represented two scales from the previously validated HSOPS, your work area/unit and your … Scales from the instrument can be used separately.