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2241. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
      patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
      October 29, 2018 - the things that are most important to you, how do your provider and the staff in his or her office measure … Highlight missing aspects of existing composite measures (Proximal) 3.

2242. Information to Help Hospitals Get Started (doc file)
      patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
      January 01, 2012 - strategies exceeded Centers for Medicare & Medicaid Services national averages on several core quality measures … Improved CAHPS Hospital Survey scores and patient experiences of care Many of the CAHPS Hospital Survey measures … Hospital Survey, and hospitals are rewarded or penalized based on their performance on specific CAHPS measures … outcomes — specifically, emotional health, symptom resolution, functioning, pain control, and physiologic measures

2243. How To Implement the Pressure Injury Prevention Program in Your Organization
      patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/module4_pu-implementation_slides.pptx
      November 20, 2014 - supplies and equipment are lacking, missing, or broken. 26 Monitor Implementation Progress Baseline measures … Tracking care processes to prevent pressure injury is a measure of implementation success and should … Outcome measures: track changes in pressure injury rates.