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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Skip to main content
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www.qualitymeasures.ahrq.gov/cpi/about/mission/strategic-plan/tribal-consultation-policy.html
August 01, 2014 - Skip to main content
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2018 CAHPS Health Plan Survey Database
2018 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans and Medical Care
The content of this document may be used and reprinted without permission except for the following: Fe…
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/labordel.html
March 01, 2014 - Skip to main content
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
February 09, 2006 - will use these materials:
Instructor Manual
Course Management Guide
Instructor guides
Course slides
Measurement
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule4.pptx
March 10, 2006 - will use these materials:
Instructor Manual
Course Management Guide
Instructor guides
Course slides
Measurement
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
July 01, 2023 - Skip to main content
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-5-implementation-guide.pdf
February 13, 2023 - TAKEheart Automatic Referral Implementation Guide - Module 5
Module 5 Implementation Guide:
Building and Implementing a Successful Automatic Cardiac Rehab Referral System
Purpose and Overview
This implementation guide is designed to help you think through the steps you will need to address in
designing and i…
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www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/sp-facilitator-guide.html
September 01, 2020 - Skip to main content
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module2/igteamstruct.html
March 01, 2014 - Skip to main content
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/ed.html
March 01, 2014 - Skip to main content
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/operroom.html
March 01, 2014 - Skip to main content
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.K. Cultivating Cultural Compet…
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/app-f.html
September 01, 2020 - Skip to main content
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www.qualitymeasures.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - Skip to main content
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www.qualitymeasures.ahrq.gov/teamstepps/webinars/index.html
September 01, 2019 - Skip to main content
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6f.pdf
March 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: On-Demand Advice, Diagnosis, and Treatment for Minor Health Conditions
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/igleadership.pdf
March 10, 2014 - TeamSTEPPS 2.0, Module 4: Leading Teams (Instructor's Guide)
LEADING TEAMS
SUBSECTIONS
• Types of Team Leaders
• Effective Team Leaders
• Team Leader Strategies
(Briefs, Huddles, and
Debriefs)
• Conflict Resolution
• Promoting and Modeling
Teamwork
TIME: 50 minutes
Slide
…
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/ancillarysvcs.html
October 01, 2014 - Skip to main content
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/small-conf_impact_final_report.docx
January 01, 2011 - IMPaCT Multi-State Conference
February 21-22, 2013
Final Progress Report
Award Information
Principle Investigator: James W. Mold, MD, MPH
Grant Recipient: University of Oklahoma Health Sciences Center
Team Members: Daren DeWalt, MD (North Carolina), Arthur Kaufman, MD (New Mexico), Robert Gabbay, MD (Pennsylvania), …