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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Harvard Pilgrim Health Care designed a set of interventions aimed at improving telephone access as measured
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teamstepps.ahrq.gov/talkingquality/measures/setting/long-term-care/hospice.html
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teamstepps.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/examples.html
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teamstepps.ahrq.gov/talkingquality/translate/organize/quality-domain.html
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teamstepps.ahrq.gov/talkingquality/translate/organize/disease.html
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teamstepps.ahrq.gov/gam/updates/index.html
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teamstepps.ahrq.gov/talkingquality/translate/labels/explain.html
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/home-mechanical-ventilators-refinement.pdf
October 01, 2017 - single-limb versus double-
limb), presence of a flow sensor, user interface, monitoring capability (such as measured
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teamstepps.ahrq.gov/cahps/faq/index.html
January 01, 2019 - CAHPS survey development steps include:
Identification of domains to be measured in the survey. … First, composites can represent concepts that are too complex to be measured with a single item. … as well as care processes that are not directly observed by patients and/or outcomes that are best measured
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/state-of-science.pdf
April 02, 2020 - Furthermore,
we need national consensus regarding what aspects of diagnostic safety can be measured … Global trigger tool” shows that adverse events in hospitals may be ten times greater
than previously measured
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teamstepps.ahrq.gov/teamstepps-program/resources/tools/index.html
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