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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Qualitative_Methods_2012_04_11_Transcript.pdf
January 01, 2012 - podcast, we
begin to dive into specific strategies for improving patient experience domains that are measured
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - These will be
followed by some specific strategies to address topic areas measured from the patient’
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.docx
January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English
SOPS® Value and Efficiency Supplemental Item Set for the SOPS Hospital Survey
Language: English
Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess the e…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary
CAHPS® 2018 Health Plan Survey Database Results
Executive Summary
This overview of results summarizes how health plan enrollees across all populations rate their
health plan based on the 218 Consumer Assessment of Healthcare Providers and Systems…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2022-MOSOPS-Database-Report-Part-II-508.pdf
January 01, 2022 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2022 User Database Report Part II
Surveys on Patient Safety CultureTM (SOPS®)
Medical Office Survey:
2022 User Database Report
Part II: Appendix A – Results by Medical Office
Characteristics
Appendix B – Results by Respondent Characteristics
Pre…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic
Understanding CAHPS® Surveys:
A Primer for New Users
A Webcast on January 8, 2019
CAHPS: Consumer Assessment of Healthcare Providers and Systems
The CAHPS Program
Goal of AHRQ's CAHPS program: Advancing knowledge, measurement, and
improvement of pat…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar02/spc_slides.pptx
June 04, 2013 - Statistical Process Control Slides
Advanced Methods in Delivery System Research –
Planning, Executing, Analyzing, and
Reporting Research on
Delivery System Improvement
Webinar #2: Statistical Process Control
Presenter: Jill Marsteller, PhD, MPP
Discussant: Stephen Alder, PhD
Moderator: Cindy Brach, MPP
Sponsored b…