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421. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data Webcast - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-listening-voice-of-patient-webcast-ginsberg.pdf
     April 02, 2025 - with Clinicians Getting Information Shared Decision Making Self Management Support 7 Why Measure … Patient experience is strongly associated with: Health Outcomes  Patient adherence  Process of care measures … ► CAHPS survey development starts with asking patients or consumers about what’s important to measure … Why Measure Patient Experience?

422. 2019 Hospital Survey Pilot Test Results Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-test-partii.pdf
     September 01, 2019 - A-1 through A-4 show the average percent positive scores on the SOPS Hospital Survey 2.0 composite measures … Pilot Test Hospitals Staff Position Patient Safety Culture Composite Measures Advanced Practice … Staffing and Work Pace 56% 47% 61% 49% 51% 66% 57% 56% 62% 54% Average Across Composite Measures … Pilot Test Hospitals Unit/Work Area Patient Safety Culture Composite Measures Admin/ Mgmt … Staffing and Work Pace 54% 62% Average Across Composite Measures 68% 73% 2019 SOPS Hospital Survey

423. Part Two: Design of Physician Feedback Reporting Systems | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/tools/confid-report/system-design.html
     February 01, 2016 - Matrix of quality measure typologies, illustrated with measure examples IOM Domains Donabedian … domains Structure measures Process measures Outcome Measures Effective care measures … Physician feedback reports are usually more effective when: The targeted clinical measure or suite … inconsistent use of benchmarks across performance measures (e.g., using one type of benchmark for measure … A and another type for measure B).

424. Sustaining Pressure Ulcer Prevention Practices at Your Hospital (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/webinars/webinar8_pu_sustainingpractices.pdf
     April 01, 2011 - Examples of outcome measures How to measure Plan how to assess data 21 Purpose of Measurement … 23 Examples of Outcome Measures • • Pressure ulcer incidence rate Pressure ulcer prevalence rate … 24 How To Measure • • Decide— – – – – Who will measure pressure ulcer rates Who will measure … Continue to celebrate successes and to measure pressure ulcer rates and prevention practices. 31 … Examples of Outcome Measures How To Measure Plan How To Assess Data Reinforcing Desired Results

425. CAHPS 2023 Health Plan Survey Database Summary Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
     January 01, 2023 - Lowest Scoring Measure Getting Needed Care Percent of respondents reporting that they could always … get needed care Adult Medicaid 50% Child Medicaid 56% CHIP 60% Highest Scoring Measure How … (9 or 10) Adult Medicaid 67% Child Medicaid 75% CHIP 76% Trends in Health Plan Composite Measure … Results by Respondent Population Top box scores for all composite measures were relatively stable

426. 2021 National Healthcare Quality and Disparities Report: Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-final-es.pdf
     January 01, 2021 - to access to health insurance, two measures assessing timely access to care, and one measure assessing … Only one measure worsened over time: it assessed access to specialty care services for children. … Only one measure worsened. … to opioid-related conditions, and have decreased for only one measure … For that measure, the disparity narrowed between uninsured people and people with private insurance

427. Identifying Key Areas for Delivery Systems Research | Agency for Healthcare Research and Quality
     www.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
     December 01, 2017 - Hard to improve what you can't measure. … We often measure less, rather than more, important things. … P4P, public reporting, "shared savings") → measures had better be good. … How can electronic medical records be used to measure performance? … Alternate Formats PowerPoint Version [ - 190 KB] Related Content Topic: Quality Measures

428. What Is the PQMP? | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/about/what-is-pqmp.html
     September 01, 2021 - Reauthorization Act (CHIPRA, Public Law 111-3)  (PDF, 403 KB), which presented an unprecedented opportunity to measure … strengthen the "Initial Core Set" (now called the "Child Core Set") of measures and develop new measures … legislation, and then submitted the measures to AHRQ via the Candidate Measure Submission Form (CPCF … While the initial phase of the PQMP supported measure development, PQMP 2.0 supports refinement, demonstration … If you have any questions or would like to request specific measure documents, please email the PQMP

429. Nursing Home Workplace Safety Resource List (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
     January 01, 2023 - ......................... 3 Composite Measure 1. … Composite Measures 5 and 6. … Resources by Additional Measures Workplace Safety Reporting 1. … Resources by Composite Measure Composite Measure 1. … Interactions Among Staff Composite Measures 5 and 6.

430. Slide 1
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/careaffordability/qdr2015-chartbook-careaffordability.pptx
     August 01, 2016 - White 11 Care Affordability Measures for Which Disparities Were Growing For the measure people without … Note: For this measure, lower rates are better. … Note: For this measure, lower rates are better. … Note: For this measure, lower rates are better. … Note: For this measure, lower rates are better.

431. Methods | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/cauti-interim/cauti-interim3.html
     July 01, 2013 - Report Executive Summary Introduction and Objectives Methods Results Outcome and Process Measures … Culture Measures Conclusions Data Sources This report uses data stored in the … Two patient safety culture measures are collected, the Hospital Survey on Patient Safety Culture (HSOPS … Following this investigation, it was determined that the measure should be changed from mandatory to … Outcome and process measures are described throughout the remainder of this report.

432. National Healthcare Quality and Disparities Report Chartbook on Rural Health Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/qdr-ruralhealthchartbook-update.pdf
     January 01, 2020 - Quality measures do not include Access to Care measures. … Quality measures do not include Access to Care measures. … Quality measures do not include Access to Care measures. … of the measures … Note: For this measure, lower rates are better.

433. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/graham-bouldin.pdf
     April 13, 2016 - administrative practices toward triple aim for Medicaid members Improvement in Customer Service Measure … Improvement in Customer Service Measure “In the last 6 months, how often did your health plan’s customer … (Always + Usually) Improvement in Customer Service Measure “In the last 6 months, how … moment: bring proposed solutions to supervisor Develop a set of service standards and measures … Health Share of Oregon CAHPS Improvement Story Context Improvement in Customer Service Measure

434. Gaps Identified | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/gaps.html
     March 01, 2017 - office safety is one of the strongest and most widely used assessment tools currently available to measure … safety culture in practices. 265 Another surrogate measure of safety has been through the evaluation … One promising measure is the Patient Measure of Safety for use within the acute and primary care settings … . 266 , 267 Until these measures are implemented to scale, surrogate measures of patient safety such … of engagement. 270 Assessment of patient activation is also a potential measure that may be linked

435. Framing Health Care Quality Scores as Positive or Negative | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/scores/framing.html
     March 01, 2016 - Examples of Positive and Negative Frames Consider a mortality measure, such as hospital patients who … In this case, the negative frame seems more natural given the measure itself. … In this case, people were first asked which measures they would use in choosing a health plan. … since they don’t have to keep reorienting themselves to look for a high or low score as they move from measure … to measure.

436. Get Ready | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/guide/getready.html
     October 01, 2017 - If no, will you be able to measure the baseline rate before beginning your efforts and have the resources … to continue to measure monthly or at a minimum, quarterly, throughout your improvement efforts? … Has your hospital done baseline measurement of at least two pressure injury process measures on your … If yes, do you have the resources to continue to measure the processes monthly throughout your improvement … If no, will you be able to measure two process measures monthly throughout your improvement efforts?

437. Publications and Additional Materials | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/publications/search.html
     January 01, 2021 - Keywords: Quality measure, Dental Quality Measures for Managing Prescription of Antipsychotic … Keywords: Antipsychotics, Quality measure, Medication management Barriers to Pediatric Sickle … Keywords: Behavioral health, Quality measure Improving Care for Those with Advanced Illness and … Published 2018 Nov 16. doi:10.1093/geroni/igy031.3549 Keywords: Quality measure Children with … PMID: 29704650 Keywords: Quality measure, Medical complexity Pagination 1 2

438. Outcome Indicators for the HCBS Population | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/findings/find4.html
     December 01, 2012 - For each measure, the numerator represents the number of potentially avoidable inpatient hospital admissions … Details of each of the measure specifications, including numerator exclusions, are available in Schultz … Thus, the admission rates in our report may be slightly larger than admission rates reflected in the measures … Although the pattern from measure to measure is similar in the two populations, the rates in the HCBS … and dramatically higher than in the full Medicaid population, more than twice as high for almost all measures

439. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
     January 01, 2023 - Mode Paper 52% Web 45% Overall Results Average percent positive score across 12 composite measures … of patient safety culture 64% positive response Highest Scoring Composite Measure: Feedback … Lowest Scoring Composite Measure: Staffing 39% reported they “strongly agree” or “agree” there … Composite Measure Average Score by Respondent Characteristics Shift worked most often Day Shift 65%

440. Introduction | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlasintro.html
     March 01, 2013 - National Quality Measures Clearinghouse™ Data Sources Appendix C. … Step 3: Examine the CCRM Mapping Table The Master Measure Mapping Table is used to link measures to … Step 4: Follow the Measure Selection Guide This guide will walk you through the steps of identifying … Step 5: Review the Profiles of Identified Measures Once you have identified measures that may meet … your needs, review the details of measure development, testing, and application.