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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
October 29, 2018 - the things that are most important to you, how do
your provider and the staff in his or her office measure … Highlight missing aspects of existing composite measures
(Proximal)
3.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-110620.pdf
March 11, 2021 - • Preventable Harm From Pediatric Outpatient Medication Errors:
Measure Development: This project … seeks to develop measures that
can be used to assess pediatric outpatient medication safety.
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talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module6/mod6-facguide.html
March 01, 2017 - Most importantly, planning early for sustainability allows your facility time to decide how you will measure … Once you have developed the measurement system, you will need to determine what, when, and how to measure … Process measures, or measures that describe how the project is implemented, will yield data on the actual … Outcomes measures, or measures that describe the effect of the intervention, will allow you to see the … An outcome measure for proper hand hygiene could be how often staff perform proper hand hygiene as measured
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_fall-prevention.docx
March 01, 2013 - These measures tell the story of your prevention efforts. … You absolutely need to collect baseline measures. … You also need to track prevention practice process measures from the start. … If you can’t measure it, you can’t improve it. … How often are you going to measure?
Who will collect the data?
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talkingquality.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
January 01, 2023 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … Adjusting Scores
Combining Measures
Positive or Negative Framing
Describing … Quality Measures
Organizing Quality Measures
Choosing Point of Comparison
Displaying … When presenting mortality and other health outcome measures, such adjustments are considered critical … This can lead to a situation in which the number of observations for a given measure can also vary, with
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talkingquality.ahrq.gov/health-literacy/research/index.html
January 01, 2024 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … Health Literacy Measurement Tools
AHRQ-funded researchers have developed four research tools to measure … Organizational Health Literacy Measures
The CAHPS Health Literacy Item Sets ask about providers' … Health literacy measures include:
How often health providers explained things in a way that was easy
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talkingquality.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
December 01, 2023 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … Quality Measures from the CAHPS Emergency Department Survey
The Emergency Department Survey produces … the following measures of patient experience:
Getting Timely Care. … Measure testing with consumers.
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talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/cauti-sustainability-slides.html
December 01, 2017 - Needs
Women
Programs
Featured
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Data & Measures … Slide 17
The Power of Measuring Results
If you do not measure results, you can not tell success … a Readiness Assessment
Agreeing on Outcomes to Monitor and Evaluate
Selecting Key Indicators to Measure … Slide 82
Measure How Well You Are Sustaining Your CUSP Work
You want to evaluate if your team is … learning from defects
Working to strengthen teamwork and patient safety culture
Slide 83
Measure
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talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
April 01, 2020 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … Home Health Care
Hospice
Hospital
Adult Survey
Child Survey
Survey Measures … The survey development team conducted a comprehensive review of existing patient experience measures … and the Washington, D.C., area to test the understandability and usefulness of preliminary composite measure … The final Child HCAHPS Survey of 62 items was submitted to the CHIPRA Pediatric Quality Measures Program
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talkingquality.ahrq.gov/teamstepps/readiness/index.html
August 01, 2015 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … Culture Survey, surveys of patient or staff satisfaction, and unit- or site-specific process and outcome measures … Will your institution be willing to measure and assess progress and continuously improve processes? … It is important that your institution continually measure the ongoing effectiveness of the TeamSTEPPS
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talkingquality.ahrq.gov/patient-safety/settings/multiple/project-echo/index.html
December 01, 2023 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … Ambulatory Care
End-Stage Renal Disease (ESRD) Clinics
Pharmacy
Multiple Settings
Measure … Dx Guide
Project ECHO
Videos About Telementoring and COVID-19
Quality Measures
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - Crosswalk of Patient Experience Domains and Survey Measures
The tables below list composite measures … The tables do not include the global rating measures.
Table 6-2. … **Health Status/Functional Status is not included as a composite measure for the purposes of this table … of quality, including but not limited to CAHPS survey measures. … , including CAHPS measures.
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talkingquality.ahrq.gov/talkingquality/explain/communicate/introduce.html
November 01, 2018 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … topics in this section
Talking Quality
Plan Your Reporting Project
Select Measures … Specify whether the report focuses on one condition or several, on a narrow set of measures or a broad … Make the list of measure types short (hopefully no more than five items), easy to understand, and in … Learn more about alternative ways to organize data into topics in Organizing Measures to Reduce Information
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talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/index.html
November 01, 2023 - Needs
Women
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Data & Measures … The National Quality Forum has endorsed the CAHPS Hospital Survey as a measure of hospital quality.
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talkingquality.ahrq.gov/evidencenow/projects/heart-health/research-results/index.html
April 01, 2022 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … EvidenceNOW will use two separate measures of practice capacity to understand if this goal was achieved … What Approach Is EvidenceNOW Using to Measure Success? … this, the national evaluation team and the cooperatives worked together to identify a common set of measures … Learn more about the EvidenceNOW evaluation measures .
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talkingquality.ahrq.gov/learning-health-systems/how-lhs-learn.html
May 01, 2019 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … Measures of the probability a service is provided (e.g., the rate at which a primary care physician [ … receive the full payment, UPMC oncology practices must meet or exceed an all-cause hospital admission measure … and at least five of six other quality measure targets: (1) all-cause emergency department visits, ( … There was no meaningful change in the hospice-related measure.
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talkingquality.ahrq.gov/data/state-snapshots.html
October 01, 2021 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … State leaders can use this tool to measure their State's healthcare quality performance. … The easy access to the individual measures helps States more accurately identify their strengths and … These data are updated annually, allowing States to track their yearly progress on the various measures … The State Snapshots include more than 250 quality measures, which are grouped into the following categories
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talkingquality.ahrq.gov/cahps/surveys-guidance/hp/index.html
April 01, 2024 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … Emergency Department
Health Plan
Using CAHPS Health Plan Survey Data
Survey Measures … Review measures from the CAHPS Health Plan Survey . … NCQA asks all plans seeking accreditation or providing quality measures (HEDIS) for public reporting … The National Quality Forum (NQF) first endorsed the CAHPS Health Plan Survey as a measure of health plan
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talkingquality.ahrq.gov/hai/pfp/hacrate2011-12.html
January 01, 2018 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … Collectively, 28 specific measures are used: 14 measures to generate rates for the 9 specific PFP HACs … and 14 measures to generate a summary rate for “all other” HACs. … Of the 28 measures, 21 are from the AHRQ/CMS Medicare Patient Safety Monitoring System (MPSMS), 6 are … Information on 2012 Measured HACs
Partnership for Patients Hospital-Acquired Condition
Source
Measure
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Needs
Women
Programs
Featured
Clinicians & Providers
Data & Measures … These questions were selected because they measure processes of care that patients and members use to … However, that does not mean it will be easy to translate the questions into standards that your staff can measure … Results of Interventions at Harvard Pilgrim: Performance on CAHPS Measures
CAHPS Item (from Health