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1. Key Questions When Choosing Health Care Quality Measures | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/talkingquality/measures/measure-questions.html
   November 01, 2018 - Does the measure support your goal? … Do consumers view the measure as important? … more likely to value the measure. … Is the measure relevant to your intended audience? … https://www.ahrq.gov/talkingquality/measures/measure-questions.html  

2. Instructions for Analyzing Data from CAHPS Surveys (pdf file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
   January 01, 2020 - Composite measures combine CAHPS survey questions that measure the same dimensions of patients’ experiences … this will equal 1; for composite measures this will equal the number of items in the composite measure … Item Weighting – Algorithm for Composite Measures The CAHPS Analysis Program uses item weights to … will receive different composite measure scores if the composite measures are calculated with different … For composite measures, the several adjusted entity means are combined with equal item weights (one

3. Explain Why a Health Care Quality Measure Matters | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/talkingquality/translate/labels/explain.html
   January 01, 2019 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Plain English Measure Labels Why Quality Measure Matters What a Plan or Provider Can … Describing the Data Source Limiting Technical Information Organizing Quality Measures … 1 In the case of clinical process measures, for example, consumers do not know the evidence that links … Also in "Describing Measures in User-Friendly Ways" Label Measures in Plain English Explain Why the

4. Use of "Roll-ups" to Report CAHPS Survey Results and Other Quality Measures (pdf file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
   July 10, 2011 - you might have a roll-up measure that combines measures of clinical process for diabetes but also other … into a single summary measure. … a single score for summarizing, for pay-for- performance, or for ranking, you have to come up with weights … that you get to each of these components and you may be able to come up with weights that do a good … Or you can have them assign their own weights to indicate which are most important and which are maybe

5. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
   January 01, 2023 - Top Box and Proportional Score Crosswalk to Child HCAHPS Response Scales C-1 Table C-2. … measure, and the single-item measures. … Measures Composite Measure/Item Name Communication Between You and Your Child’s Nurses Nurses … The Child HCAHPS Survey uses several different response scales. … In the Child HCAHPS Survey, there are composite measures that have items on two different response scales

6. Describe How a Plan or Provider Can Influence a Quality Measure | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/talkingquality/translate/labels/describe.html
   January 01, 2023 - Plain English Measure Labels Why Quality Measure Matters What a Plan or Provider Can … on the measure is strongly influenced by the care delivered by nurses. … The most straightforward strategy is to have a section entitled “What can “x” do about this measure?” … with a one-sentence explanation, as close to the measure as possible. … health plans, hospitals, or whatever is being rated can influence the measures.

7. NQMC Measure Domain Definitions | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/gam/summaries/domain-definitions/index.html
   July 01, 2018 - NQMC Measure Domain Definitions Health Care Delivery Measure Domains Measures … Outcome measures are supported by evidence that the measure has been used to detect the impact of one … Structure measures are supported by evidence that an association exists between the measure and one of … Patient experience measures are supported by evidence that an association exists between the measure … Population Health Measure Domains Measures that address health issues of individuals or populations

8. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/talkingquality/translate/scores/scoring.html
   June 01, 2016 - Quality Measures Organizing Quality Measures Choosing Point of Comparison Displaying … The scores you present in your report depend in large part on the kind of measure(s) you are … Organization-Level “Yes or No” The simplest kind of measure involves a “yes or no” question. … Since this measure is collected about many individuals, you need to summarize the results. … The choice of reporting only “yes” or “no” answers can be tricky if your measure captures a negative

9. CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
   February 01, 2024 - Information about the survey measures. … Quality Measures from the Child Hospital Survey The Child Hospital Survey produces 18 measures of patient … experience: 10 composite measures and 8 single-item measures, including an overall rating of the hospital … with your child (composite measure) Involving teens in their care (composite measure) Attention … Overall rating (single-item measure) Recommend hospital (single-item measure) Review measures

10. NQMC Measure Domain Framework | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/gam/summaries/domain-framework/index.html
    July 01, 2018 - Guideline and Measure Summaries NQMC Measure Domain Framework … About NGC and NQMC Guideline and Measure Summaries NGC and NQMC Inclusion Criteria … NQMC Measure Domain Framework NQMC Measure Domain Definitions Updates … NQMC Measure Domain Framework The National Quality Measures Clearinghouse (NQMC) … In practical terms, the criterion of quality determines whether a higher or lower score for a measure

11. 2019 Hospital Survey Pilot Test Results Part I (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-results-parti.pdf
    September 01, 2019 - In addition, 32 survey items are grouped into 10 composite measures (a composite measure consists of … Most of the survey items use 5-point agreement scales (“Strongly disagree” to “Strongly agree”) or frequency … scales (“Never” to “Always”) and include a “Does not apply or Don’t know” response option. … SOPS Hospital Survey 2.0 Response Options and Corresponding Composite Measures Composite Measure … Composite Measure Percent Positive Response The 10 patient safety culture composite measures are composed

12. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - Needs Women Programs Featured Clinicians & Providers Data & Measures … To do that, the response scales are first converted to numerical values. … It is done to ease comparison across items and composites that use different response scales. … or composite measure (e.g., Doctor Communication). … That is, scores below the "50" line denote measures for which the practice's performance is below the

13. Guideline and Measure Summaries | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/gam/summaries/index.html
    July 01, 2018 - Guideline and Measure Summaries … About NGC and NQMC Guideline and Measure Summaries NGC and NQMC Inclusion Criteria … NQMC Measure Domain Framework NQMC Measure Domain Definitions Updates … and measure summaries, respectively, are no longer available. … of the quality measures and related materials represented through this link.

14. 2022 Updated Results for the AHRQ Surveys on Patient Safety CultureTM (SOPS®) Diagnostic Safety Supplemental Items for Medical Offices (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
    January 01, 2022 - SOPS Diagnostic Safety Composite Measures ........................................................... … The survey items use 5-point agreement scales (“Strongly disagree” to “Strongly agree”) and include … SOPS Diagnostic Safety Composite Measures Diagnostic Safety Composite Measures Definition: The extent … patient safety culture composite measures. … Composite Measure Percent Positive Response The three patient safety culture composite measures are

15. CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/cancer/index.html
    July 01, 2020 - Information about the survey measures. … Quality Measures From the Cancer Care Survey This survey generates the following measures of patient … Availability of interpreters (single-item measure). … Review measures from the CAHPS Cancer Care Survey . … These measures expand on the measures from the CAHPS Clinician & Group Survey .

16. Label Health Care Quality Measures in Plain English | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/translate/labels/measures.html
    July 01, 2016 - Plain English Measure Labels … Plain English Measure Labels Why Quality Measure Matters What a Plan or Provider Can … hospice agency performance, one measure is labeled “Managing patients’ pain on admission.” … That label makes it clear what the subject matter is, but not exactly what the measure shows. … Also in "Describing Measures in User-Friendly Ways" Label Measures in Plain English Explain Why the

17. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
    November 01, 2023 - Quality Measures From the Adult Hospital Survey The Adult version of HCAHPS produces ten measures of … The measures are as follows: Communication with nurses (composite measure) Communication with doctors … (composite measure) Communication about medicines (composite measure) Responsiveness of hospital … staff (composite measure) Discharge information (composite measure) Patients understood their care … ; single-item measure) Willingness to recommend the hospital (global rating; single-item measure)

18. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
    January 01, 2022 - composite measure, the four ratings, HEDIS questions, and Children with Chronic Conditions measures … DEFINITION OF COMPOSITE MEASURES, ITEMS, AND RATINGS The following tables present the composite measures … The CAHPS Health Plan Survey uses several different response scales. … Table G-1 displays the different response scales and how the options are categorized for top box and … Top Box and Proportional Score Crosswalk to CAHPS Response Scales Response Scale Lower Proportion

19. Module 5: How To Measure Fall Rates and Fall Prevention Practices—Training Guide | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-5/guide.html
    September 01, 2017 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Fall rates are outcome measures. … Tracking process measures helps us assess if we are making the changes we intended to make in our Action … How to measure fall and fall-related injury rates. How to measure fall prevention practices. … Action Plan Tool To Measure Fall Rates and Fall Prevention Practices Measure Fall Rates Key indicator

20. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - composite measure, the four ratings, HEDIS questions, and Children with Chronic Conditions measures … CHIP Composite Measures Top Box by General Child and Children with Chronic Conditions Composite Measure … The CAHPS Health Plan Survey uses several different response scales. … Table H-1 displays the different response scales and how the options are categorized for top box and … Top Box and Proportional Score Crosswalk to CAHPS Response Scales Response Scale Lower Proportion