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1301. Module 31: Facilitating Panel Management (pdf file)
      pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-31-facilitating-panel-management.pdf
      September 01, 2015 -  An access measure, such as 3rd Next Available Appointment per clinician (the average number of … Routine Measure Frequency Goal HbA1c Every 3 months if not at goal HbA1c < 7% Frail patients: … Table Preventive Medicine Routine Measures Table 7   Routine Measure … This measures your average blood sugar for the past 3 months. … [No] It is a measure of your average blood sugar for the past 3 months.

1302. Hospital Deaths for Common Heart Conditions Increased While Hospitalizations Decreased During the First Year of COVID-19 (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/qdr-data-spotlight-heart-failure-hospital.pdf
      July 01, 2023 - Data stratified by race and ethnicity are not available for this measure because the NHQDR does not … routinely report on this measure, so data were obtained from AHRQ’s Data Tools website. … Additional racial and ethnic data for this measure are available at https://hcup-us.ahrq.gov/. … Inpatient Quality Indicators Technical Specifications web page at https://qualityindicators.ahrq.gov/measures … care even when they had symptoms that warranted prompt evaluation and treatment.5 Thus, public health measures

1303. Explaining Comparisons of Health Care Quality Scores | Agency for Healthcare Research and Quality
      pcmh.ahrq.gov/talkingquality/translate/compare/explain.html
      March 01, 2016 - topics in this section Talking Quality Plan Your Reporting Project Select Measures … Information Why Presentation Matters Showing Differences in Performance Describing Quality Measures … Organizing Quality Measures Choosing Point of Comparison High and Low Performance … Ideally, all your measures would be in the same direction, but sometimes that is just not possible. … When you cannot show all measures in the same direction, you need to indicate clearly whether to look

1304. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish (doc file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-spanish-2023.docx
      January 01, 2023 - Composite Measures: A composite measure is a grouping of two or more survey items that assess the same … The composite measures assessed in this supplemental item set are listed below along with the internal … Leadership Support for Improving Efficiency and Reducing Waste (4 items) (Cronbach’s alpha = .85) Additional Measures

1305. Coordinating Care in the Medical Neighborhood: Critical Components and Available Mechanisms | PCMH Resource Center
      pcmh.ahrq.gov/page/coordinating-care-medical-neighborhood-critical-components-and-available-mechanisms
      June 01, 2011 - Measure development in the area of care coordination is a high priority for measure developers but is … Recent work by NQF’s (2010) National Priorities Partnership focuses measure development priorities on … Performance measures relevant to the medical neighborhood This table lists performance measures relevant … Despite a growing body of care coordination measures, widespread and aligned use of the measures has … Finally, regardless of measure type, performance measures are dependent on data, and ultimately measures

1306. EvidenceNow Executive Summary - North Carolina Cooperative (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-nc.pdf
      November 01, 2017 - Many practices have shown significant improvements, regardless of which measures the practices chose … practice readiness for change (determined by the Organizational Readiness for Implementing Change [ORIC] scales … All practices are now submitting at least two ABCS measures and more than 90 percent of practices have … submitted three measures. … Despite the limitations in many EHRs to create new measures, build registries, and perform risk stratification

1307. Agency for Healthcare Research and Quality: A Profile (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
      May 01, 2016 - ■ AHRQ generates measures and data used by providers and policymakers. … The hospital industry, patients, and CMS chose the hospital version of the AHRQ survey to be the measure

1308. Selected Best Practices and Suggestions for Improvement (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4k_combo_psi14-dehiscence-bestpractices.pdf
      May 20, 2016 - used for Medicare’s Hospital Value-Based Purchasing (as part of a composite measure) that links quality … Hospital Inpatient Quality Reporting (IQR) Program measures (calendar year 2014 discharges. … Measures displayed on Hospital Compare. … Available at: http://www.medicare.gov/hospitalcompare/Data/Measures-Displayed.html. … Specifications Manual for National Hospital Inpatient Quality Measures, Version 4.3.

1309. CAHPS Elicitation Protocol Webcast (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
      January 01, 2017 - you think about the things that are most important to you, how do your provider and his or her staff measure … examples of aspects of care already being measured • Highlight missing aspects of exiting composite measures … www.ahrq.gov/cahps Purpose #1: Illustrate concrete and actionable aspects of existing composite measures … www.ahrq.gov/cahps Purpose #2: Highlight missing aspects of existing composite measures • Concrete … Purpose #2: Highlight missing aspects of existingcomposite measures Purpose #3: Highlight unmeasured

1310. Improving Your Laboratory Testing Process Toolkit (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
      December 01, 2017 - tools can help you identify error-prone aspects of your lab testing process, and others can help you measure … Use the same tool to measure your performance before and after implementing a change. … When to Use the Tool Use this tool to measure patient experience at baseline and again after changes … Preparing to Implement a Change • Select another tool from this guide to measure the changes you plan … u Or: Develop a new change to test and measure.

1311. How To Implement the Pressure Injury Prevention Program in Your Organization
      pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/module4_pu-implementation_slides.pptx
      November 20, 2014 - supplies and equipment are lacking, missing, or broken. 26 Monitor Implementation Progress Baseline measures … Tracking care processes to prevent pressure injury is a measure of implementation success and should … Outcome measures: track changes in pressure injury rates.

1312. 2022 National Healthcare Quality and Disparities Report Data Sources (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
      December 01, 2022 - 7 Estimates for tables based on Medicaid CAHPS (Adult and Child) data were calculated using plan weights … Disparities Report 27 Other changes to the dataset, starting with 1995 data, include addition of record weights … These measures include outcome measures which indicate how well home health agencies assist their patients … The Hospital OQR measures include data collected with various methods to measure patient care outcomes … Measures and modules included in calculation of adverse event rates Measure Module One or more adverse

1313. Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
      July 27, 2017 - Measure supply and demand as precisely as possible. 2. … (For information on the specific measures that you can use to evaluate and monitor the model, refer … relies on the ability to accurately predict demand for same-day appointments.6 But demand is hard to measure

1314. SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - Spanish (doc file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/spanish-hospital-ve-supp-item-set-2022.docx
      January 01, 2022 - Composite Measures: A composite measure is a grouping of two or more survey items that assess the same … The composite measures assessed in this supplemental item set are listed below along with the internal … Leader Support for Improving Efficiency and Reducing Waste (4 items) (Cronbach’s alpha = .88) Additional Measures … : Other measures assess: Experience with Activities to Improve Efficiency (8 items) Overall Ratings (

1315. Understanding SOPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
      September 01, 2022 - • Data & Analytics: Generate measures and data to track and improve performance, and evaluate progress … measurement, and improvement of patient safety culture within healthcare settings • Develops survey measures

1316. EvidenceNow Executive Summary - Northwest Cooperative (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-northwest.pdf
      November 01, 2017 - The Cooperative helps the practices improve PQRS reporting of ABCS measures with a tailored Action … the practices’ capacity to use new PCOR findings to change their care practices and improve ABCS measures … It is associated with ABCS clinical quality measures and tracks closely with observed improvements in … We have observed many practices consumed with just creating and reporting clinical quality measures … The impact was larger than the cardiovascular measures; it changed the culture of the clinic.’”

1317. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
      October 29, 2018 - the things that are most important to you, how do your provider and the staff in his or her office measure

1318. 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook_execsummary.pdf
      January 01, 2017 - Clinician & Group Survey Database EXECUTIVE SUMMARY How patients from medical practices reported 5 measures … HIGHEST SCORING MEASURES Provider Communication 85% of patients reported that providers always … LOWEST SCORING MEASURES 67% of patients reported always receiving timely appointments, care and

1319. Module 3: Staff Empowerment: Facilitator Notes | Agency for Healthcare Research and Quality
      pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
      March 01, 2017 - Several instruments are available to measure staff empowerment in long-term care. … Institute for the Future of Aging Services have developed a report listed here that provides many tools to measure … Empowerment Instrument 5 Say: For example, the Psychological Empowerment Instrument was designed to measure

1320. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-ginsberg.pdf
      October 29, 2018 - Data & Analytics: Generate measures and data to track and improve performance, and evaluate progress