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2541. Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments (pdf file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
      July 27, 2017 - Measure supply and demand as precisely as possible. 2. … (For information on the specific measures that you can use to evaluate and monitor the model, refer … relies on the ability to accurately predict demand for same-day appointments.6 But demand is hard to measure

2542. Expanding and Enhancing All Payer Claims Database System Capacity in States | Agency for Healthcare Research and Quality
      healthcare411.ahrq.gov/data/apcd/confrpt.html
      February 01, 2018 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Measures and Reporting States are seeking to enhance the analytic capability of their APCDs and to … Barriers Solutions Funding of data collection at the expense of analytics Open source measures … from existing reports and Web sites (e.g., measures reported on individual State APCD Web sites) to … derive a starter set of measures.

2543. SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - Spanish (doc file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/spanish-hospital-ve-supp-item-set-2022.docx
      January 01, 2022 - Composite Measures: A composite measure is a grouping of two or more survey items that assess the same … The composite measures assessed in this supplemental item set are listed below along with the internal … Leader Support for Improving Efficiency and Reducing Waste (4 items) (Cronbach’s alpha = .88) Additional Measures … : Other measures assess: Experience with Activities to Improve Efficiency (8 items) Overall Ratings (

2544. Home and Community-based Services | Agency for Healthcare Research and Quality
      healthcare411.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/index.html
      March 01, 2017 - Needs Women Programs Featured Clinicians & Providers Data & Measures … End-Stage Renal Disease (ESRD) Clinics Pharmacy Multiple Settings Quality Measures … Environmental Scan of Measures for Medicaid Title XIX Home and Community-Based Services AHRQ is releasing … this environmental scan of existing and potential measures as a first step in fulfilling the directive … to develop home and community-based services (HCBS) quality measures for the Medicaid program.

2545. AHRQ's Patient Safety Culture Survey Yields Meaningful Results at Palo Alto Medical Foundation | Agency for Healthcare Research and Quality
      healthcare411.ahrq.gov/news/newsroom/case-studies/cquips0603.html
      October 01, 2014 - Needs Women Programs Featured Clinicians & Providers Data & Measures … "Overall, this survey is a really good way to measure how your processes are.

2546. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
      healthcare411.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
      December 01, 2012 - Needs Women Programs Featured Clinicians & Providers Data & Measures … List the quality improvement measures nurse managers use. [ D ] Select for Text Description . … The Balanced Scorecard measures: Customer results. Internal processes. … Nurse managers can use the Balanced Scorecard when they want to measure the unit's progress. … Measuring the success of their CUSP intervention by using additional quality improvement measures.

2547. Agency for Healthcare Research and Quality
      healthcare411.ahrq.gov/research/publications/search.html?page=7
      August 01, 2016 - Needs Women Programs Featured Clinicians & Providers Data & Measures … by Keyword or Topic Topics - Any - Featured Clinicians & Providers Health Literacy Data & Measures … Chartbook on Care Affordability This chartbook includes a summary of quality and disparities across measures … Chartbook on Care Coordination This chartbook includes a summary of quality and disparities across measures … coordination from the National Healthcare Quality and Disparities Report and figures illustrating select measures

2548. Understanding SOPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
      September 01, 2022 - • Data & Analytics: Generate measures and data to track and improve performance, and evaluate progress … measurement, and improvement of patient safety culture within healthcare settings • Develops survey measures

2549. Pressure Injury Prevention in Hospitals Training Program | Agency for Healthcare Research and Quality
      healthcare411.ahrq.gov/patient-safety/settings/hospital/resource/pressure-injury/index.html
      October 01, 2017 - Needs Women Programs Featured Clinicians & Providers Data & Measures … End-Stage Renal Disease (ESRD) Clinics Pharmacy Multiple Settings Quality Measures … Module 5: How To Measure Pressure Injury Rates and Prevention Practices Instructor Training Guide:

2550. EvidenceNow Executive Summary - Northwest Cooperative (pdf file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-northwest.pdf
      November 01, 2017 - The Cooperative helps the practices improve PQRS reporting of ABCS measures with a tailored Action … the practices’ capacity to use new PCOR findings to change their care practices and improve ABCS measures … It is associated with ABCS clinical quality measures and tracks closely with observed improvements in … We have observed many practices consumed with just creating and reporting clinical quality measures … The impact was larger than the cardiovascular measures; it changed the culture of the clinic.’”

2551. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
      October 29, 2018 - the things that are most important to you, how do your provider and the staff in his or her office measure

2552. Module 3: Staff Empowerment: Facilitator Notes | Agency for Healthcare Research and Quality
      healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
      March 01, 2017 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Several instruments are available to measure staff empowerment in long-term care. … Institute for the Future of Aging Services have developed a report listed here that provides many tools to measure … Empowerment Instrument 5 Say: For example, the Psychological Empowerment Instrument was designed to measure

2553. TeamSTEPPS Video Debrief Guide: Huddle in Emergency Department (pdf file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/huddle-emergency-dept-guide.pdf
      August 31, 2023 - They will prepare for cooling measures. • The patient’s behavior may pose a safety issue. … They will try calming measures first and consider medications next. 3. … example, in the video, the emergency department technician, Ralph, reminds the team to try calming measures

2554. 2019 Community Pharmacy SOPS Database Report Executive Summary Infograpic (pdf file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-execsum.pdf
      January 01, 2019 - Patient Communication Counseling Openness 950/o 870/o The survey assesses 11 areas (composite measures … patient safety culture. 79% is the the percent positive response for the average of all 11 composite measures … No. 19-0033-1-EF April 2019 OTHER FINDINGS Average percent positive response of 11 composite measures

2555. Reinforcing the Value and Roles of Nurses in Diagnostic Safety - Issue Brief (pdf file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/nurse-role-dxsafety.pdf
      September 02, 2022 - ■ The Measure Dx resource,50 a guide developed by AHRQ and partners, provides guidance for organizations … Measure Dx: A Resource To Identify, Analyze, and Learn From Diagnostic Safety Events. July 2022. … AHRQ Publication No. 22-0038. https://www.ahrq.gov/ patient-safety/settings/measure-dx.html. … f%5B0%5D=webmm_safety_target%3A4784 https://www.ahrq.gov/patient-safety/settings/measure-dx.html https … ://www.ahrq.gov/patient-safety/settings/measure-dx.html https://doi.org/10.1016/j.ecns.2015.01.005 https

2556. Spreadnotes (doc file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
      August 28, 2012 - For example, for a falls prevention program, quantitative measures to evaluate can include the falls … Qualitative measures for the program can include feedback from participating staff about what worked … the management and accountability steps needed to sustain change. · Looking at process and outcome measures … · How will the organization measure outcomes?

2557. SOPS Workplace Safety Supplemental Item Set for Nursing Homes (doc file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/Workplace-Safety-Supplemental-Item-Set-NursingHomes.docx
      January 01, 2023 - Composite Measures: A composite measure is a grouping of two or more survey items that assess the same … The composite measures in this supplemental item set are listed below along with the internal consistency … alpha = 0.93) · Management Support for Workplace Safety (3 items) (Cronbach’s alpha = 0.94) Additional Measures … : Other measures assess: · Workplace Safety Reporting (1 item). · Work Stress/Burnout[footnoteRef:3]

2558. Guide To Implementing a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care (pdf file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/implementing-guide.pdf
      March 01, 2017 - Use of data to measure performance and drive improvement 6. … The following sections outline performance measures to consider. … One way to measure if an LTC facility’s safety culture is improving is to use a safety survey. … Quantitative Measures Quantitative measures provide objective data to assess progress toward meeting … Refer to more information on collecting urine culture collection rate data as a proxy measure for antibiotic

2559. Follow-up Practice Survey Codebook Including Core and Optional Items (pdf file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-post-intervention.pdf
      August 23, 2018 - a health plan, public payer, or health system based on measurement of performance on the following measures … : Prac_Income_satisf Optional item Measures of patient satisfaction Yes…………...1 No…………....2 … a health plan, public payer, or health system based on measurement of performance on the following measures … Prac_Income_quality Optional item Measures of clinical quality Yes…………...1 No…………....2 … Setting goals and benchmarking rates of performance quality on cardiovascular disease prevention measures

2560. TeamSTEPPS - Table of Contents (pdf file)
      healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/contents.pdf
      March 21, 2014 - Measurement Module 11: Implementation Planning Workshop Module 12: Practice Teaching Session TAB F MEASURES