-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
January 01, 2022 - Supervisor, Manager, or Clinical Leader
Support for Patient Safety
80%
of respondents "strongly agreed … Supervisor, Manager, or Clinical Leader
Support for Patient Safety
Your Facility 78%
Database 80% … Supervisor, Manager or Clinical Leader Support
for Patient Safety
Positive Neutral Negative
1. … My supervisor, manager, or clinical leader seriously
considers staff suggestion for improving patient … My supervisor, manager, or clinical leader takes action to
address patient safety concerns that are
-
ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
January 01, 2022 - Supervisor, Manager, or Clinical Leader
Support for Patient Safety
80%
of respondents "strongly agreed … Supervisor, Manager, or Clinical Leader
Support for Patient Safety
Your Facility 78%
Database 80% … Supervisor, Manager or Clinical Leader Support
for Patient Safety
Positive Neutral Negative
1. … My supervisor, manager, or clinical leader seriously
considers staff suggestion for improving patient … My supervisor, manager, or clinical leader takes action to
address patient safety concerns that are
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
January 01, 2022 - Supervisor, Manager, or Clinical Leader
Support for Patient Safety
80%
of respondents "strongly agreed … Supervisor, Manager, or Clinical Leader
Support for Patient Safety
Your Facility 78%
Database 80% … Supervisor, Manager or Clinical Leader Support
for Patient Safety
Positive Neutral Negative
1. … My supervisor, manager, or clinical leader seriously
considers staff suggestion for improving patient … My supervisor, manager, or clinical leader takes action to
address patient safety concerns that are
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
October 01, 2014 - A patient at this level receives a call from a nurse care manager at weeks 6 and 26. … Because member interventions are delivered most frequently by a care manager, often the coordination … must take place at the care manager to physician (or physician office) level. … The physician is familiar with the nurse care manager and feels comfortable communicating with him or … If a member answers either question affirmatively, the care manager continues with the PHQ-9.
-
www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
October 01, 2014 - A patient at this level receives a call from a nurse care manager at weeks 6 and 26. … Because member interventions are delivered most frequently by a care manager, often the coordination … must take place at the care manager to physician (or physician office) level. … The physician is familiar with the nurse care manager and feels comfortable communicating with him or … If a member answers either question affirmatively, the care manager continues with the PHQ-9.
-
ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
October 01, 2014 - A patient at this level receives a call from a nurse care manager at weeks 6 and 26. … Because member interventions are delivered most frequently by a care manager, often the coordination … must take place at the care manager to physician (or physician office) level. … The physician is familiar with the nurse care manager and feels comfortable communicating with him or … If a member answers either question affirmatively, the care manager continues with the PHQ-9.
-
ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
healthcare411.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
teamstepps.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
cahps.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
www.cpsi.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
www.cahps.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
www.monahrq.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
www.healthcare411.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
www.qualitymeasures.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-1-Intro.pdf
January 01, 2020 - Senior Study Director, SOPS Database Manager
User Network for the AHRQ Surveys on Patient
Safety Culture … (SOPS)
Westat
Laura Gray, M.P.H., (Moderator)
Senior Study Director, SOPS Project Manager
User Network
-
digital.ahrq.gov/sites/default/files/docs/page/Project%20Team_0.pdf
July 29, 2013 - for Healthcare Research and
Quality
jonathan.white@ahrq.hhs.gov
Teresa Zayas Cabán, PhD
Senior Manager … Henderson
Note Taker
rhenders@zoominternet.net
Lindsey Lampert (Meeting
Coordinator)
Program Manager
-
digital.ahrq.gov/sites/default/files/docs/page/2006ScamurraUnger_051711comp.pdf
June 05, 2006 - , LLC
A Collaborative Administrative Transaction Network Model
Presented by: Tom Unger – Program
Manager … community standard for 837 & 835 Institutional
& Professional claim / remit guides
Contracted Project Manager … steering & other committees
Develop responsive structures
Give an objective party the role of project manager … Scamurra
Project Manager, AHRQ Planning Grant
AHRQ Planning Grant
www.wnychip.org
http://www.wnychip.org
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
September 01, 2016 - The manager noted
that several people on the team have personal
experience as enrollees in the Oregon … The CSRs are expected to
bring their manager proposed solutions rather
than problems. … The manager of customer service tracks both
the quality and quantity of interactions with
members. … In the interest of visibility and team
cohesion, the manager also reviews these
performance measures … Finally, the customer service staff and manager
work together to catalog what they are hearing
from
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
September 01, 2016 - The manager noted
that several people on the team have personal
experience as enrollees in the Oregon … The CSRs are expected to
bring their manager proposed solutions rather
than problems. … The manager of customer service tracks both
the quality and quantity of interactions with
members. … In the interest of visibility and team
cohesion, the manager also reviews these
performance measures … Finally, the customer service staff and manager
work together to catalog what they are hearing
from