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digital.ahrq.gov/organization/western-institute-biomedical-research
January 01, 2023 - Biomedical Research
Veterans Administration (VA) Integrated Medication Manager … Investigator
Nebeker, Jonathan
Project Name
Veterans Administration (VA) Integrated Medication Manager … Veterans Administration (VA) Integrated Medication Manager - 2010
Principal … Veterans Administration (VA) Integrated Medication Manager
Description … This project developed a new application called the Integrated Medication Manager (IMM), which presents
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digital.ahrq.gov/health-it-tools-and-resources/implementation-toolsets-e-prescribing/toolset-e-prescribing/tool-73-timeline-iha-ehr-transition
January 01, 2023 - assessment
6 Weeks before
launch
Team Meetings
Begin weekly team meeting
Project Manager … from live data every 2 weeks)
1-2 Weeks before
Go-Live
Trainer or Implementation Manager … workflow
Workflow adjustments made
Go-Live
1st week
Trainer or Implementation Manager … go live
Tasking Physician Champion
Go-Live
2nd week
Trainer or Implementation Manager … Medication module (ePrescribing)
Go-Live
5th week
Trainer or Implementation Manager
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www.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
August 01, 2021 - Care manager identifies and note patient’s preferred method and frequency for appointment reminders … Care manager sends patient appointment reminders (text, email, postal mail, phone call) depending on … Care manager contacts member to assist in rescheduling missed/cancelled appointments, identify barriers … Care manager implements “unable to reach” protocol for members who are not reached within a specified … Follow-Up
Care manager contacts member/clinic staff to obtain results
Per standard practice.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/Case_Study_Specialty_Practice_Updated.pdf
October 01, 2011 - Operations data were available to the practice manager in 2005 and 2006, but the practice
manager would … One practice manager became the
on-site manager for all of the staff from the two merged practices. … When the manager observed good interactions with
patients by staff, the manager handed out gold star … The specialty practice manager and colleagues proposed an immediate solution of
hiring a nurse manager … However, the specialty practice manager felt that the staff hears from their
manager and sees the manager
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
June 02, 2025 - Nurse Practitioner Physician Physician's Assistant 32.2 52.1 15.7
Care Coordinator Clinic Manager … 23
Communication (CG-CAHPS)
Pre Post Pre Post Pre Post Community Health Worker (CHW) Arm MA Panel Manager … Illness Care (PACIC-11) 55.1*
Pre Post Pre Post Pre Post Community Health Worker (CHW) Arm MA Panel Manager … Clinic
Functionality
Staff
Relationships
Quality
Improvement
Orientation
Manager … Clinic
Functionality
Staff
Relationships
Quality
Improvement
Orientation
Manager
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/prevhosp/imp-handouts.pdf
June 02, 2025 - Nurse Manager A: I don’t think so. … Report or Brief With Nursing
Assistants
As above Nurse manager or charge
nurse
Nurse manager … from each unit [Jill] (Nurse Manager Unit A) and Frank (Nurse
Manager Unit B)], the Staff Development … Nurse Manager Unit B: I like Jill’s [Nursing Manager A’s] approach. I
think that will work. … Nurse Manager Unit A: I agree.
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digital.ahrq.gov/ahrq-funded-projects/veterans-administration-va-integrated-medication-manager/annual-summary/2011
January 01, 2011 - Veterans Administration (VA) Integrated Medication Manager - 2011
Project Name
Veterans … Administration (VA) Integrated Medication Manager
Principal Investigator
Nebeker, Jonathan … and evaluation of a new health information technology application called the Integrated Medication Manager
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digital.ahrq.gov/ahrq-funded-projects/veterans-administration-va-integrated-medication-manager/annual-summary/2010
January 01, 2010 - Veterans Administration (VA) Integrated Medication Manager - 2010
Project Name
Veterans … Administration (VA) Integrated Medication Manager
Principal Investigator
Nebeker, Jonathan … and evaluation of a new health information technology application called the Integrated Medication Manager
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/fallspx/handout.html
November 01, 2017 - Nurse Manager A [Miranda].
Nurse Manager B [Sally].
Rehab Director [Anne]. … Nurse Manager A [Miranda].
Nurse Manager B [Sally].
Rehab Director [Anne]. … from each unit [Miranda (Nurse Manager A)], and Sally (Nurse Manager B)], the Rehab Director [Anne], … Nurse Manager A: They’re going well. … Charge nurse/nurse manager and CNAs
Charge nurse or nurse manager typically leads the meeting.
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psnet.ahrq.gov/node/72725/psn-pdf
February 10, 2021 - Understanding the peer, manager, and system influence
on patient safety. … Understanding the peer, manager, and system influence on patient
safety. … https://psnet.ahrq.gov/issue/understanding-peer-manager-and-system-influence-patient-safety
A positive … This secondary analysis
of Hospital Survey on Patient Safety scores indicate that manager- and peer-level … staff in creating a safe patient care
environment
https://psnet.ahrq.gov/issue/understanding-peer-manager-and-system-influence-patient-safety
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psnet.ahrq.gov/node/46647/psn-pdf
January 01, 2020 - How differences between manager and clinician
perceptions of safety culture impact hospital processes … How Differences Between Manager and Clinician Perceptions of
Safety Culture Impact Hospital Processes … https://psnet.ahrq.gov/issue/how-differences-between-manager-and-clinician-perceptions-safety-culture … This
study found that in hospitals where manager and frontline perceptions of safety culture were more … https://psnet.ahrq.gov/issue/how-differences-between-manager-and-clinician-perceptions-safety-culture-impact-hospital
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www.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the … : Armstrong Institute for Patient Safety and Quality
Slide 18
HSOPS DImensions
Supervisor/manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/prevhosp/handouts.html
September 01, 2017 - Nurse Manager Unit A.
Nurse Manager Unit B.
Minimum Data Set (MDS) Coordinator. … Nurse Manager A: I don’t think so. … Nurse Manager Unit A.
Nurse Manager Unit B.
Minimum Data Set (MDS) Coordinator. … Nurse Manager Unit B: I like Jill’s [Nursing Manager A’s] approach. I think that will work. … Nurse Manager Unit A: I agree.
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psnet.ahrq.gov/node/862994/psn-pdf
February 21, 2024 - Impact of the primary care nurse manager on nurse intent
to leave and staff perception of patient safety … Impact of the primary care nurse manager on nurse intent
to leave and staff perception of patient safety … https://psnet.ahrq.gov/issue/impact-primary-care-nurse-manager-nurse-intent-leave-and-staff-perception … https://psnet.ahrq.gov/issue/impact-primary-care-nurse-manager-nurse-intent-leave-and-staff-perception-patient-safety … https://psnet.ahrq.gov/issue/impact-primary-care-nurse-manager-nurse-intent-leave-and-staff-perception-patient-safety
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digital.ahrq.gov/sites/default/files/docs/survey/integrated-care-coordination-information-system-interview-guide.pdf
June 16, 2021 - the ideal role of a care manager … What do you enjoy about being a care manager? … How do you assign patients to your care manager? … 5
Office Manager Interview
1. … Prompt: How does your clinic’s care manager address their needs?
2.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/handouts2.html
December 01, 2017 - Charge nurse/nurse manager and CNAs. … Nurse Manager: More meetings? We already have so many. … Nurse Manager: Why three reports? … Nurse Manager: Which unit are you going to pick? … Nurse Manager: Of course.
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psnet.ahrq.gov/node/855087/psn-pdf
November 08, 2023 - Middle manager responses to hospital co-workers'
unprofessional behaviours within the context of a … Middle manager responses to hospital co-workers’ unprofessional
behaviours within the context of a professional … https://psnet.ahrq.gov/issue/middle-manager-responses-hospital-co-workers-unprofessional-behaviours- … https://psnet.ahrq.gov/issue/middle-manager-responses-hospital-co-workers-unprofessional-behaviours-within-context … https://psnet.ahrq.gov/issue/middle-manager-responses-hospital-co-workers-unprofessional-behaviours-within-context
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-164-materials-xiii.pdf
June 02, 2025 - State Dental Association
Washington, DC
mdellapenna@medicaiddental.org
Gina Swehla, MA
Dental Program Manager … Professor of Pediatrics
Medical College of Wisconsin
Milwaukee, WI
rsachdeva@mcw.edu
Lauren Barone, MPH
Manager … Dental Roster
L EADERSH I P T EAM/STAF F ( CONT ’D )
Nicole Muller,
BS
Research
Project Manager … Elk Grove Village, IL
ezimmerman@aap.org
OTHER SUPPORT
Emily
Ehrlich,
MPH
Senior Project Manager
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruhealing/handouts.html
December 01, 2017 - Nurse Manager A: Okay. … Nurse Manager A: I agree with Josh [Nurse Manager C]. … Nurse Manager B: I agree. … Nurse Manager A: Let's do 1:30. … Nurse Manager A: Sure.
Nurse Manager B: Okay.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/puh-implementation-handouts.docx
July 01, 2016 - Nurse Manager A: Okay. … Nurse Manager A: I agree with Josh [Nurse Manager C]. … Nurse Manager B: I agree. … Nurse Manager A: Let’s do 1:30. … Nurse Manager A: Sure.
Nurse Manager B: Okay.