-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-164-materials-xiii.pdf
March 09, 2017 - State Dental Association
Washington, DC
mdellapenna@medicaiddental.org
Gina Swehla, MA
Dental Program Manager … Professor of Pediatrics
Medical College of Wisconsin
Milwaukee, WI
rsachdeva@mcw.edu
Lauren Barone, MPH
Manager … Dental Roster
L EADERSH I P T EAM/STAF F ( CONT ’D )
Nicole Muller,
BS
Research
Project Manager … Elk Grove Village, IL
ezimmerman@aap.org
OTHER SUPPORT
Emily
Ehrlich,
MPH
Senior Project Manager
-
digital.ahrq.gov/sites/default/files/docs/survey/integrated-care-coordination-information-system-interview-guide.pdf
October 07, 2014 - the ideal role of a care manager … What do you enjoy about being a care manager? … How do you assign patients to your care manager? … 5
Office Manager Interview
1. … Prompt: How does your clinic’s care manager address their needs?
2.
-
ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/interdisciplinary-team.html
January 01, 2013 -
Quality improvement/safety/risk manager
Other
Information systems … or quality improvement/safety/risk manager)
1C—Leadership Support Assessment
Implementation … , and nursing assistants
3C—Tool Covering Environmental Safety at the Bedside
Unit manager and … , information systems staff
5B—Assessing Fall Prevention Care Processes
Unit manager and unit …
X
X
X
Risk manager
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-sops-hospital-survey-workplace-item-set-webcast-yount.pdf
June 13, 2024 - related to ALL patient safety culture
measures
► Overall Rating on Workplace Safety
► Supervisor, Manager … related
• Strongest relationships
► Hospital Management Support for Workplace Safety
► Supervisor, Manager … )
► Hospital Management Support for Workplace Safety
► Workplace Safety and Reporting
► Supervisor, Manager … )
► Hospital Management Support for Workplace Safety
► Workplace Safety and Reporting
► Supervisor, Manager
-
digital.ahrq.gov/organization/abt-associates-inc
January 01, 2023 - Investigator(s)
Galantowictz, Sara
Health Information Technology Hazard Manager … Principal Investigator
Walker, James
Project Name
Health Information Technology Hazard Manager … Name
Evaluation of AHRQ's On-time Pressure Ulcer Program
Health IT Hazard Manager … Principal Investigator
Walker, James
Project Name
Health Information Technology Hazard Manager
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOP_%20Hospital_Survey_2-0-VE.pdf
June 30, 2020 - , Clinical Leader, Senior
Leader
15 Supervisor, Manager, Department Manager,
Clinical Leader, Administrator … 1 2 3 4 5 9
4
SECTION B: Your Supervisor, Manager, or Clinical Leader
How much do you … agree or disagree with the following statements about your immediate supervisor,
manager, or clinical … My supervisor, manager, or clinical leader
takes action to address patient safety
concerns that are … My supervisor, manager, or clinical leader...
-
www.ahrq.gov/research/findings/final-reports/ptmgmt/acknowledgements.html
July 01, 2018 - Virginia Gerling
Design and Development Group
McKesson Health Solutions
Teri Green
Equality Care Manager … United Providers
David Larsen
Director, Quality Improvement, SelectHealth
Pam Larson, MPH
Content Manager … , Clinical Product Development
Magellan Health Services
Jay Mazelsky
Vice President and General Manager … Kathleen McDarby
Senior Health Services Analyst
Anthem Blue Cross Blue Shield
Hope Sasek, RN
Manager
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/ereports.html
December 01, 2014 - , charge nurse
Nurse Shift Change Report
5
DON or ADON, nurse manager, wound nurse, QI director … Weekly Nutrition Risk Huddle
8
DON or ADON, nurse manager, wound nurse, dietician, Rehab director … , wound nurse, physician, NP, QI director
Weekly Wound Review Meetings*
10
DON, Nurse manager … , wound nurse, physician, NP, QI director
Weekly Wound Review Meetings
10
DON, Nurse manager … , wound nurse, physician, NP, QI director
Weekly Wound Review Meetings
13
DON, Nurse manager
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
October 01, 2014 - Some interventions might seem appealing (e.g., sending a nurse care manager to the home of every member … A patient at this level receives a call from a nurse care manager at weeks 6 and 26. … Because member interventions are delivered most frequently by a care manager, often the coordination … must take place at the care manager to physician (or physician office) level. … If a member answers either question affirmatively, the care manager continues with the PHQ-9.
-
www.ahrq.gov/hai/patient-safety-resources/cre-toolkit/cretoolkit-tool2a.html
April 01, 2014 - Discipline
Names of Possible Implementation Team Members From Each Area
Area of Expertise
Senior manager …
Quality improvement / safety / risk manager
Infection control specialist
… staff
Other providers
Patient representative
Educator
Materials manager
-
pbrn.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
December 01, 2015 - My supervisor/manager considers staff input when making decisions about patient care.
… My supervisor/manager takes time to meet with staff to develop a plan for patient care.
… My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information) … My supervisor/manager resolves conflicts successfully.
13. … My supervisor/manager models appropriate team behavior.
14.
-
pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
December 01, 2015 - My supervisor/manager considers staff input when making decisions about patient care.
… My supervisor/manager takes time to meet with staff to develop a plan for patient care.
… My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information) … My supervisor/manager resolves conflicts successfully.
13. … My supervisor/manager models appropriate team behavior.
14.
-
psnet.ahrq.gov/issue/middle-manager-responses-hospital-co-workers-unprofessional-behaviours-within-context
May 01, 2024 - Study
Middle manager responses to hospital co-workers' unprofessional behaviours … Middle manager responses to hospital co-workers’ unprofessional behaviours within the context of a professional … Middle manager responses to hospital co-workers’ unprofessional behaviours within the context of a professional
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
November 16, 2011 - improvement/safety/risk manager
Other
Information systems staff
Administrative assistant … or quality improvement/safety/risk manager)
1C – Leadership Support Assessment
Implementation Team … , staff nurses, and nursing assistants
3B – Scheduled Rounding Protocol
Unit manager, staff nurses … X
X
X
Risk manager
X
X … X
Safety manager
X
X
X
Other
Educators
-
www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
August 01, 2021 - Care manager identifies and note patient’s preferred method and frequency for appointment reminders … Care manager sends patient appointment reminders (text, email, postal mail, phone call) depending on … Care manager implements “unable to reach” protocol for members who are not reached within a specified … Follow-Up
Care manager contacts member/clinic staff to obtain results
Per standard practice. … Care manager contacts member to assist with next steps in care, as necessary
Per standard practice
-
www.talkingquality.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
August 01, 2021 - Care manager identifies and note patient’s preferred method and frequency for appointment reminders … Care manager sends patient appointment reminders (text, email, postal mail, phone call) depending on … Care manager implements “unable to reach” protocol for members who are not reached within a specified … Follow-Up
Care manager contacts member/clinic staff to obtain results
Per standard practice. … Care manager contacts member to assist with next steps in care, as necessary
Per standard practice
-
www.cahps.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
August 01, 2021 - Care manager identifies and note patient’s preferred method and frequency for appointment reminders … Care manager sends patient appointment reminders (text, email, postal mail, phone call) depending on … Care manager implements “unable to reach” protocol for members who are not reached within a specified … Follow-Up
Care manager contacts member/clinic staff to obtain results
Per standard practice. … Care manager contacts member to assist with next steps in care, as necessary
Per standard practice
-
www.healthcare411.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
August 01, 2021 - Care manager identifies and note patient’s preferred method and frequency for appointment reminders … Care manager sends patient appointment reminders (text, email, postal mail, phone call) depending on … Care manager implements “unable to reach” protocol for members who are not reached within a specified … Follow-Up
Care manager contacts member/clinic staff to obtain results
Per standard practice. … Care manager contacts member to assist with next steps in care, as necessary
Per standard practice
-
www.innovations.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
August 01, 2021 - Care manager identifies and note patient’s preferred method and frequency for appointment reminders … Care manager sends patient appointment reminders (text, email, postal mail, phone call) depending on … Care manager implements “unable to reach” protocol for members who are not reached within a specified … Follow-Up
Care manager contacts member/clinic staff to obtain results
Per standard practice. … Care manager contacts member to assist with next steps in care, as necessary
Per standard practice
-
www.monahrq.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
August 01, 2021 - Care manager identifies and note patient’s preferred method and frequency for appointment reminders … Care manager sends patient appointment reminders (text, email, postal mail, phone call) depending on … Care manager implements “unable to reach” protocol for members who are not reached within a specified … Follow-Up
Care manager contacts member/clinic staff to obtain results
Per standard practice. … Care manager contacts member to assist with next steps in care, as necessary
Per standard practice