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Showing results for "manager".

41. SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.pdf
    January 01, 2022 - alpha = .81) • Patient Centeredness and Efficiency (3 items) (Cronbach’s alpha = .75) • Supervisor, Manager … 1 2 3 4 5 9 Section D: Supervisor, Manager, or Clinical Leader Support for Improving Efficiency … Reducing Waste How much do you agree or disagree with the following statements about your supervisor, manager … My supervisor, manager, or clinical leader...

42. Webcast: Using the AHRQ Pharmacy SOPS | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/sops/events/webinars/pharmacy.html
    February 01, 2019 - KB) Closing presentation slides  (PDF, 376 KB)   James Motz, RPh Specialty Pharmacy—Program Manager … Elm Grove, WI Pharmacy Survey on Patient Safety Culture  (PDF, 858 KB)   Dawn Amerman, Store Manager

43. AHRQ SHARE Approach Training and Implementation Success Story (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
    May 01, 2016 - Neha Patel is a community transformation manager for the western EPHC transformation team, which works … No. 16-EHC030-6-EF May 2016 www.ahrq.gov About the Educator Neha Patel is currently the Manager … Before joining the EPHC team, Neha began at Anthem in 2008 as a Behavioral Health Care Manager, and

44. New Models of Primary Care Workforce - Case Example #8: Methodist Healthcare Ministries: Wesley Health & Wellness Center (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_8.pdf
    October 01, 2016 - One social work case manager serves the four primary care teams, providing short term case management … also serving as the primary lab personnel manager. … This committee includes the social work manager and supervisors, nursing manager and supervisor, CHWs … manager. … The Clinic RN Manager oversees the LVNs, MAs, and RN supervisors.

45. New Models of Primary Care Workforce - Case Example #6: Henry Ford Health System (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
    October 01, 2016 - Each care manager has approximately 200 patients. … . 0.5 Social Worker Insurer-employed case manager. 13.8 MD Resident Trainee X Smoking Cessation … FTE Business Operations Support Workforce Category/Role Comments 1 RN Manager 0.7 RN Supervisor … Each care manager has approximately 200 patients. … Panel manager can order routine screenings per protocol (e.g., mammograms for women aged 50 and over

46. TeamSTEPPS® Teamwork Perceptions Questionnaire (T-TPQ) Manual | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
    April 01, 2017 - My supervisor/manager considers staff input when making decisions about patient care.         … My supervisor/manager takes time to meet with staff to develop a plan for patient care.       … My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information) … My supervisor/manager resolves conflicts successfully.           13. … My supervisor/manager models appropriate team behavior.           14.

47. TeamSTEPPS® Teamwork Perceptions Questionnaire Manual (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamperceptionsmanual.pdf
    June 01, 2010 - My supervisor/manager considers staff input when making decisions about patient care. 9. … My supervisor/manager takes time to meet with staff to develop a plan for patient care. 11. … My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information … My supervisor/manager resolves conflicts successfully. 13. … My supervisor/manager models appropriate team behavior. 14.

48. AHRQ Hospital Pilot Study Final Report (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
    November 01, 2017 - , or Clinical Leader Support for Improving Efficiency and Reducing Waste The supervisor, manager, … , Department Manager, Administrator 304 8% Senior Leader, Executive, C-Suite 44 1% Other Support Staff … , or Clinical Leader Support for Improving Efficiency and Reducing Waste Your supervisor, manager … Support Services # Hospitals 47 41 47 47 46 # Respondents 1,521 208 797 355 445 Supervisor, Manager … Support Services # Hospitals 47 41 47 47 46 # Respondents 1,521 208 797 355 445 Supervisor, Manager

49. Lessons From Healthcare Organizations on Improving Patient Experience webcast - Intro (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
    January 28, 2021 - Programs Agency for Healthcare Research and Quality • Lisa Franchetti, MA, CPHQ Customer Experience Manager

50. Practice Characteristic survey baseline NC Cooperative (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nc.pdf
    November 14, 2015 - We suggest you designate an Office Manager or a Lead Clinician to complete this survey. … We strongly encourage you to consult with others in your practice (e.g., Medical Director, Billing Manager … good insights into the clinical operations of the practice, such as the lead clinician or an office manager … good insights into the clinical operations of the practice, such as the lead clinician or an office manager … Front office staff Back office staff Office Manager Nurse Medical assistant Clinician (MD, DO, NP

51. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
    May 01, 2017 - After the hospital joined the Program, the assistant nurse manager of L&D and the assistant nurse manager … The project manager transitioned into the local facilitator role and worked approximately 20 hours … , and when to notify the nursing operations manager. … As one nurse manager noted, “I wouldn’t ask my staff to do something I wouldn’t do.” … The L&D unit manager educated staff on the new procedures during meetings and via newsletters.

52. View Survey (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
    August 23, 2018 - We suggest designating an Office Manager to complete this survey, and we strongly encourage consulting … Lead Clinician, Medical Director, Billing Manager) for accurate information. … Therefore, please consult with your practice’s Office Manager, QI team, and Lead Physician or Medical … Please consult with your Office Manager, QI Team, physicians, and administrators to learn about these … Lead Clinician, Medical Director, Billing Manager) for accurate information.

53. AHRQ Safety Program for Perinatal Care: Background Quality Improvement Team Information Form (doc file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/team-info-form.docx
    May 01, 2017 - Officer or Chief Quality Officer Nurse Champion Nurse Educator Labor and Delivery Nurse Manager

54. Primary Care Practice Facilitation Curriculum Module 4: An Introduction to Practice Organization and Management (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-4-practice-management.pdf
    September 01, 2015 - • Data manager for QI. A relatively new role emerging in practices is the QI data manager. … Introduce yourself to the practice manager and arrange a time to meet with him or her early in your … This will enhance your chances of engaging the practice manager as a key support for your work with … The practice manager may also be part of the front desk staff. … Practice Grant manager writer - Operator/ scheduler Chief Financial Officer .

55. ENSW FIELD NOTE FORM (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/intervention-tracking-notes-sw.pdf
    July 19, 2018 -  Practice staff (RN, MA, LPN)  Clerical staff (front desk, billing)  Administration (practice manager … *How engaged were the staff members (RN, LPN, MA, front desk, back office, office manager) during this … Off Practice staff RN MA LPN: Off Clerical staff front desk billing: Off Administration practice manager

56. Module 2: Component Kit (doc file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
    May 01, 2017 - Escalation: Issues raised in daily huddle that cannot be addressed by manager/supervisor immediately … Default: direct supervisor or manager (subsequently: take turns to build skill among all) 3. … First-cycle agenda: Manager or supervisor leads (1) Ask team for safety concerns or successes from previous … Take turns leading the huddle so that when the manager/supervisor is not available, the huddle still

57. Value and Efficiency Supplemental Items for Hospitals and Medical Offices - SORRA (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-sorrarev.pdf
    February 01, 2018 - (3 items) 4 Management Support for Improving Efficiency and Reducing Waste (4 items) – Supervisor, Manager … workflow. 22 4 Management Support for Improving Efficiency and Reducing Waste My supervisor, manager … management & supervisors to address concerns “When issues are brought to the attention of the office manager

58. How To Manage Change
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_slides_fallprev.pptx
    August 24, 2017 - practitioner or physician assistant)     Pharmacy Pharmacists     Facilities and Environment Materials manager …     Environmental services staff     Facilities engineer     Managers Senior manager     Quality … improvement/safety/risk manager     Reference: Developed by Falls Toolkit Research Team. ‹#› QI

59. Introducing the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smithslides.pdf
    July 15, 2015 - Digestive Health Clinic and Idaho Endoscopy Center, Boise, ID Terry Tinsley, RN, Clinical Nurse Manager

60. An Overview of the SOPS® Surveys for New Users - Kirchner (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-sops101-webcast-2023-kirchner.pdf
    January 01, 2023 - SOPS Program Manager User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Survey