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  1. www.talkingquality.ahrq.gov/evidencenow/tools/care-management.html
    November 01, 2019 - Selecting the Right Care Manager and Clarifying the Care Manager Role Training the Care Manager and
  2. www.talkingquality.ahrq.gov/policy/privacy.html
    November 01, 2017 - For each system of records, a specified AHRQ employee, known as a system manager, is responsible for … The AHRQ system manager, along with his or her mailing address, is listed in the Federal Register notice … For each system of records, a specified Agency employee, known as a system manager, is responsible for … The system manager, along with his or her mailing address, is also listed in the Federal Register . … For each system of records, a specified Agency employee, known as a system manager, is responsible for
  3. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
    August 01, 2019 - Supervisor, Manager, or Clinical Leader Support for Patient Safety (Strongly Disagree, Disagree, Neither … My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient … My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means … My supervisor, manager, or clinical leader takes action to address patient safety concerns that are
  4. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/3-sorra-sops-hospital-survey-2-0-webcast.pdf
    July 20, 2020 - Supervisor, manager, or clinical leader support for patient safety 10. … (B1) 80% HSOPS 1.0 My supervisor/manager seriously considers staff suggestions for improving patient … , or clinical leader Support for Patient Safety Supervisor/Manager Expectations &. … Actions Promoting Patient Safety 85% 77% 8% 81% 76% 5% My Supervisor manager, or clinical leader … (B1) My supervisor/manager seriously considers staff suggestions fo r improving patient safety.
  5. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
    December 22, 2017 - with the following statements about your immediate supervisor/manager or person to whom you directly … My supervisor/manager says a good word when he/she sees a job done according to established patient … My supervisor/manager seriously considers staff suggestions for improving patient safety .......... … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking … My supervisor/manager overlooks patient safety problems that happen over and over .................
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
    March 22, 2017 - with the following statements about your immediate supervisor/manager or person to whom you directly … My supervisor/manager says a good word when he/she sees a job done according to established patient … My supervisor/manager seriously considers staff suggestions for improving patient safety .......... … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking … My supervisor/manager overlooks patient safety problems that happen over and over .................
  7. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
    June 09, 2016 - indicate your agreement or disagreement with the following statements about your immediate supervisor/manager … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety (1 (2 (3 … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over (1 (2 (3 (4 (
  8. www.talkingquality.ahrq.gov/hai/cusp/modules/index.html
    August 01, 2019 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager … The Role of the Nurse Manager The Role of the Nurse Manager module of the CUSP Toolkit addresses
  9. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - (B1) My supervisor/manager seriously considers staff suggestions for improving patient safety. … (B3R) 78% 76% 2% Minor wording change My supervisor, manager, or clinical leader takes action to … (B1) ---- 77% ---- Dropped 1.0 item --------------------------------------- My supervisor/manager … , Clinical Leader, Senior Leader 15 Supervisor, Manager, Department Manager, Clinical Leader, Administrator … (B1) My supervisor/manager seriously considers staff suggestions for improving patient safety.
  10. www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
    July 01, 2023 - Why does the nurse manager want the responsibility for the work to remain at the unit level? … Slide 39: The Nurse Manager's Role Say: CUSP teams should also include the nurse manager. … The nurse manager on the CUSP team: Supports or leads CUSP activities on L&D. … The nurse manager supports CUSP activities by communicating the team's needs to the L&D unit nurses. … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
  11. www.talkingquality.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
    December 01, 2020 - 6 Comparing Two Team-Based Approaches to Diabetes Care Management   Medical Assistant Panel Manager … Clinic Manager: 8.5%. Licensed Vocational Nurse: 8.9%. Medical Assistant: 32.3%. … Below four smaller ovals captioned Staff Relationships, Quality Improvement Orientation, Manager Readiness … Medical Assistant Panel Manager Arm: Pre: 74.1. Post: 76.0. Control Arm: Pre: 71.0. … Medical Assistant Panel Manager Arm: Pre: 47.5. Post: 55.1*. Control Arm: Pre: 48.0.
  12. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
    June 01, 2019 - previous results 32 Example: Our Hospital’s Results Composite Measures Your Current % Supervisor/Manager … Composite Measures Your Current % 2018 HSOPS Database 50-99 Bed Hospitals Supervisor/Manager … Your Current % 2018 HSOPS Database 50-99 Bed Hospitals Your Previous % Supervisor/Manager
  13. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module4/ts2-0ltc_module4_ig_lead.pdf
    May 10, 2017 - – Gayle, the nurse manager. … – Gayle, the nurse manager. … – Gayle, the nurse manager. … – Gayle, the nurse manager. … • What leadership tools and strategies did Gayle Patel, the nurse manager, use?
  14. www.talkingquality.ahrq.gov/hai/cusp/modules/download/index.html
    December 01, 2012 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager … The Role of the Nurse Manager 241 MB 2 min., 15 sec. … The Role of the Nurse Manager (4 video clips) 151 MB 1 min., 30 sec.
  15. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
    March 01, 2023 - Management Practice Manager Business Manager Office Manager Nurse Manager Office Administrator Lab … Manager Other Manager d.
  16. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
    October 01, 2016 - A full-time team lead is the back-up clinic manager as needed. … clinic manager. 1.0 Administrative staff person exclusively dedicated to insurance verification … She is assisted by a team lead who was trained as an MA and is the backup clinic manager. … The clinic manager, physicians, PA, and health coaches all attend this meeting. … The clinic manager leads these meetings in a round table-discussion format.
  17. www.talkingquality.ahrq.gov/hai/cusp/videos/index.html
    September 01, 2019 - Understand Just Culture Accountability Debrief on Accountability Peer to Peer Coaching The Role of the Nurse Manager … Oversee Unit-Based Operations The Nurse Manager as a Mentor and Coach Encourage Professional Development
  18. www.talkingquality.ahrq.gov/teamstepps/webinars/index.html
    September 01, 2019 - The presenters were Michelle Turner, RN, B.S.N., Nurse Manager at UIHC – Iowa River Landing, and Co-Project … Lead – TeamSTEPPS at IRL; Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing … The presenters were Michelle Turner, RN, B.S.N., Nurse Manager at UIHC – Iowa River Landing, and Co-Project … Lead – TeamSTEPPS at IRL; and Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing … Lead – TeamSTEPPS at IRL; and Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing
  19. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apb.html
    August 01, 2022 - Interviewed: NAME TITLE/ROLE Nurse #1 Charge nurse Nurse #2 RN CNA X Nursing tech Manager … MS Manager Pertinent Interview Findings There was only one certified nursing assistant (CNA) that … The nursing manager thought it was a safety issue to fill all the beds in the department, as they were
  20. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-ASC-webcast-2023-0509-intro.pdf
    January 01, 2023 - Moderator Caren Ginsberg, Ph.D., Director, CAHPS and SOPS Program AHRQ Ryan Hare, MPP, SOPS Database Manager

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