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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - (B1) My supervisor/manager seriously considers staff suggestions for improving patient safety. … (B3R) 78% 76% 2% Minor wording change My supervisor, manager, or clinical leader takes action to … (B1) ---- 77% ---- Dropped 1.0 item --------------------------------------- My supervisor/manager … , Clinical Leader, Senior Leader 15 Supervisor, Manager, Department Manager, Clinical Leader, Administrator … (B1) My supervisor/manager seriously considers staff suggestions for improving patient safety.
  2. www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
    July 01, 2023 - Why does the nurse manager want the responsibility for the work to remain at the unit level? … Slide 39: The Nurse Manager's Role Say: CUSP teams should also include the nurse manager. … The nurse manager on the CUSP team: Supports or leads CUSP activities on L&D. … The nurse manager supports CUSP activities by communicating the team's needs to the L&D unit nurses. … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.docx
    May 01, 2017 - Why does the nurse manager want the responsibility for the work to remain at the unit level? … The physician champion is the physician equivalent of the nurse opinion leader or nurse manager on the … Slide 38 SAY: CUSP teams should also include the nurse manager. … The nurse manager supports CUSP activities by communicating the team’s needs to the L&D unit nurses. … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
  4. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
    December 01, 2020 - 6 Comparing Two Team-Based Approaches to Diabetes Care Management   Medical Assistant Panel Manager … Clinic Manager: 8.5%. Licensed Vocational Nurse: 8.9%. Medical Assistant: 32.3%. … Below four smaller ovals captioned Staff Relationships, Quality Improvement Orientation, Manager Readiness … Medical Assistant Panel Manager Arm: Pre: 74.1. Post: 76.0. Control Arm: Pre: 71.0. … Medical Assistant Panel Manager Arm: Pre: 47.5. Post: 55.1*. Control Arm: Pre: 48.0.
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-team-slides.pptx
    April 01, 2022 - feedback Manages documentation of CUSP activities Educates staff about CUSP Role may be filled by a nurse manager … successes Understands importance of defect analysis Role may be filled by a staff nurse, assistant nurse manager … Senior Executive Partnership AHRQ CUSP Toolkit videos Building Your CUSP Team The Role of the Nurse Manager … The Role of the Nurse Manager. http://www.ahrq.gov/professionals/education/curriculum-tools/cusptoolkit … The Role of the Nurse Manager. http://www.ahrq.gov/professionals/education/curriculum-tools/cusptoolkit
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-nov2015.pptx
    January 01, 2015 - TeamSTEPPS® Tailoring Your TeamSTEPPS Training Slide ‹#› Today’s Presenters Madeline Fricke, MPS, RN Manager … , Nursing Initiatives North Shore LIJ Health System Denise Mazzapica, MSN, RN-BC Manager, Nursing Initiatives … North Shore LIJ Health System Jayne O’Leary, MSN, RN Manager, Nursing Initiatives North Shore LIJ Health
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
    June 01, 2019 - previous results 32 Example: Our Hospital’s Results Composite Measures Your Current % Supervisor/Manager … Composite Measures Your Current % 2018 HSOPS Database 50-99 Bed Hospitals Supervisor/Manager … Your Current % 2018 HSOPS Database 50-99 Bed Hospitals Your Previous % Supervisor/Manager
  8. Fallpxtool1A (doc file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool1a.docx
    January 01, 2004 - systems are good at preventing errors from happening 1 2 3 4 5 SECTION B: Your Supervisor/Manager … indicate your agreement or disagreement with the following statements about your immediate supervisor/manager … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety 1 2 3 4 … My supervisor/manager overlooks patient safety problems that happen over and over 1 2 3 4 5
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module4/ts2-0ltc_module4_ig_lead.pdf
    May 10, 2017 - – Gayle, the nurse manager. … – Gayle, the nurse manager. … – Gayle, the nurse manager. … – Gayle, the nurse manager. … • What leadership tools and strategies did Gayle Patel, the nurse manager, use?
  10. www.qualitymeasures.ahrq.gov/hai/cusp/modules/download/index.html
    December 01, 2012 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager … The Role of the Nurse Manager 241 MB 2 min., 15 sec. … The Role of the Nurse Manager (4 video clips) 151 MB 1 min., 30 sec.
  11. www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4.html
    October 01, 2014 - An in-person visit also can help build trust between the member and the care manager. … Regular visits are most feasible if the care manager works in a physician practice or community health … During the visit, the care manager facilitates communication between patient and provider to help the … Patients √ Can patients contact their care manager? … For example, when a patient wishes to focus on smoking cessation, the care manager works with him or
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.pdf
    May 01, 2017 - • Why does the nurse manager want the responsibility for the work to remain at the unit level? … The physician champion is the physician equivalent of the nurse opinion leader or nurse manager on … SAY: CUSP teams should also include the nurse manager. … The nurse manager partners with the L&D unit team and takes an active role in the CUSP initiative, … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Jeff_Rabkin.pdf
    April 27, 2011 - La Toya works as a d1stnbution manager for Kroger, a ~ood job that she earned by working her way up … PERSONAL IN FORMATION O<:e.upation: Distr ib ut ion Manager, Kroger Location: Evendale Age: 44 … Colleagues call her driven but caring, confident but not cocky; employees often say she's the best manager
  14. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
    March 01, 2023 - Management Practice Manager Business Manager Office Manager Nurse Manager Office Administrator Lab … Manager Other Manager d.
  15. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/tinsleyslides.pdf
    September 01, 2015 - Clinical Nurse Manager 51 51 Underwood Surgery Center (USC) • Physician owned multi-specialty … ORs 54 54 Underwood Surgery Center Structure • One Administrator • One Clinical Nurse Manager
  16. www.qualitymeasures.ahrq.gov/hai/cusp/videos/index.html
    September 01, 2019 - Understand Just Culture Accountability Debrief on Accountability Peer to Peer Coaching The Role of the Nurse Manager … Oversee Unit-Based Operations The Nurse Manager as a Mentor and Coach Encourage Professional Development
  17. www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm5.html
    October 01, 2014 - Program administrative staff should include the following: Program Manager. … Assists the program manager in overseeing care management and program monitoring operations. … Care manager caseloads might be as high as 500 members to 1 care manager for only telephonic interventions … or as low as 25 members to 1 care manager for intensive in-person case management. … Each nurse care manager has a maximum caseload of 60 members.
  18. www.qualitymeasures.ahrq.gov/teamstepps/webinars/index.html
    September 01, 2019 - The presenters were Michelle Turner, RN, B.S.N., Nurse Manager at UIHC – Iowa River Landing, and Co-Project … Lead – TeamSTEPPS at IRL; Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing … The presenters were Michelle Turner, RN, B.S.N., Nurse Manager at UIHC – Iowa River Landing, and Co-Project … Lead – TeamSTEPPS at IRL; and Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing … Lead – TeamSTEPPS at IRL; and Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-august2013.pptx
    January 01, 2013 - Project Team Health Research & Educational Trust (HRET) Barb Edson (Project Director) Chris Hund (Project Manager … +14.2% Overall Perceptions of Safety + 6% + 5.8% +12.8% Staffing + 8% + 7.8% +17.4% Supervisor / Manager … Learning- Continuous Improvement 4.6% Overall Perceptions of Safety 4.8% Staffing 5.4% Supervisor/Manager
  20. www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apb.html
    August 01, 2022 - Interviewed: NAME TITLE/ROLE Nurse #1 Charge nurse Nurse #2 RN CNA X Nursing tech Manager … MS Manager Pertinent Interview Findings There was only one certified nursing assistant (CNA) that … The nursing manager thought it was a safety issue to fill all the beds in the department, as they were

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