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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
February 16, 2021 - Supervisor/Manager Expectations & Actions Promoting Patient Safety1
(Strongly Disagree, Disagree, Neither … My supervisor/manager says a good word when he/she sees a job done according to established patient … My supervisor/manager seriously considers staff suggestions for improving patient safety.
B3. … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking … My supervisor/manager overlooks patient safety problems that happen over and over.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_VIB.pdf
January 01, 2013 - Coordinator
Branch Chief
Child Welfare Specialist
Clinical Psychologist
Contracts Analyst
Data Manager … Help Me Grow Coordinator
Intern
Manager
Med-Peds Physician and Clinical Informaticist
Medical Director … Coordinator, Family-Centered Early Supports
and Services
Program Director of Preschools
Program Manager … Program Officer
Project Director
Project Manager
Psychologist
R.N., C.E.O. … PolicyLab
Service Coordinator
Social Worker/ Counselor
Speech-Language Pathology Supervisor
State Manager
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www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
October 01, 2014 - A patient at this level receives a call from a nurse care manager at weeks 6 and 26. … Because member interventions are delivered most frequently by a care manager, often the coordination … must take place at the care manager to physician (or physician office) level. … The physician is familiar with the nurse care manager and feels comfortable communicating with him or … If a member answers either question affirmatively, the care manager continues with the PHQ-9.
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www.qualitymeasures.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
September 01, 2016 - The manager noted
that several people on the team have personal
experience as enrollees in the Oregon … The CSRs are expected to
bring their manager proposed solutions rather
than problems. … The manager of customer service tracks both
the quality and quantity of interactions with
members. … In the interest of visibility and team
cohesion, the manager also reviews these
performance measures … Finally, the customer service staff and manager
work together to catalog what they are hearing
from
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
November 15, 2019 - indicate your agreement or disagreement with the following statements about your immediate supervisor/manager … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety
(1
(2
(3 … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over
(1
(2
(3
(4
(
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www.qualitymeasures.ahrq.gov/evidencenow/tools/care-management.html
November 01, 2019 - Selecting the Right Care Manager and Clarifying the Care Manager Role
Training the Care Manager and
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
January 01, 2024 - Case manager is helpful 3
4. Choosing the services that matter to you 2
5. … Rating of case manager 1
HCBS CAHPS Survey Database 2024 Chartbook 4
Table 1. … Case manager helped when asked to get or fi x equipment^ 1,117
Case manager helped when asked to get … {case manager}? … Would you say you would
recommend the {case manager}?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-for-Hospitals-12-15-22.docx
December 01, 2022 - Workplace Aggression Policies, Procedures, and Training (2 items) (Cronbach’s alpha = 0.67)
· Supervisor, Manager … How much do you agree or disagree with the following statements about your immediate supervisor, manager … My supervisor, manager, or clinical leader regularly monitors the workplace to identify unsafe working … My supervisor, manager, or clinical leader encourages providers and staff to report their concerns about … My supervisor, manager, or clinical leader can be trusted to do the right thing to keep providers and
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.docx
June 06, 2018 - Management: Medical Director, Center Director, Clinical Director/Administrator, Nurse Manager,
Business … Manager, Materials Manager, Office Manager, Other Manager
f.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool3d.docx
January 29, 2013 - Hazard Report Form
To: Nurse Manager
Equipment or Condition Presenting Hazard:
Location of Hazard: … Reports (date):
Posting on Bulletin Boards (date):
Copies of this form must be forwarded to the Risk Manager
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www.qualitymeasures.ahrq.gov/policy/privacy.html
November 01, 2017 - For each system of records, a specified AHRQ employee, known as a system manager, is responsible for … The AHRQ system manager, along with his or her mailing address, is listed in the Federal Register notice … For each system of records, a specified Agency employee, known as a system manager, is responsible for … The system manager, along with his or her mailing address, is also listed in the Federal Register . … For each system of records, a specified Agency employee, known as a system manager, is responsible for
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - Supervisor, Manager, or Clinical Leader Support for Patient Safety
(Strongly Disagree, Disagree, Neither … My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient … My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means … My supervisor, manager, or clinical leader takes action to address patient safety concerns that are
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/3-sorra-sops-hospital-survey-2-0-webcast.pdf
July 20, 2020 - Supervisor, manager, or clinical leader support for patient safety
10. … (B1) 80%
HSOPS 1.0 My supervisor/manager seriously considers staff suggestions for improving patient … , or clinical leader
Support for Patient Safety
Supervisor/Manager Expectations &. … Actions
Promoting Patient Safety
85% 77% 8% 81% 76% 5%
My Supervisor manager, or clinical leader … (B1)
My supervisor/manager seriously considers
staff suggestions fo r improving patient safety.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-team-notes.docx
April 01, 2022 - Unit manager? Frontline staff nurses? Intensivists? Nurses’ aides? Others? … This is a great opportunity for the ICU team leads, such as the unit manager and charge nurse, to make … As a result, the nurse manager serves as the decision maker to carry out plans, and inspires staff to … this role is filled by the nurse manager, but this doesn’t necessarily have to be the case. … This role could be filled by a staff nurse, assistant nurse manager, a clinical nurse specialist, or
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
June 06, 2018 - Management: Medical Director, Center Director, Clinical Director/Administrator, Nurse Manager,
Business … Manager, Materials Manager, Office Manager, Other Manager
f.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
December 22, 2017 - with the following statements about your immediate
supervisor/manager or person to whom you directly … My supervisor/manager says a good word when he/she sees a job
done according to established patient … My supervisor/manager seriously considers staff suggestions for
improving patient safety .......... … Whenever pressure builds up, my supervisor/manager wants us to
work faster, even if it means taking … My supervisor/manager overlooks patient safety problems that happen
over and over .................
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
March 22, 2017 - with the following statements about your immediate
supervisor/manager or person to whom you directly … My supervisor/manager says a good word when he/she sees a job
done according to established patient … My supervisor/manager seriously considers staff suggestions for
improving patient safety .......... … Whenever pressure builds up, my supervisor/manager wants us to
work faster, even if it means taking … My supervisor/manager overlooks patient safety problems that happen
over and over .................
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 09, 2016 - indicate your agreement or disagreement with the following statements about your immediate supervisor/manager … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety
(1
(2
(3 … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over
(1
(2
(3
(4
(
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www.qualitymeasures.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager … The Role of the Nurse Manager
The Role of the Nurse Manager module of the CUSP Toolkit addresses