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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-part2-mw.pdf
    August 03, 2018 - We encourage you to consult with others in your practice (e.g., Medical Director or Billing Manager) … Front office staff ☐ ☐ ☐ ☐ ☐ ☐ ____________________________ Back office staff Office manager … Million Hearts Cardiovascular Disease Risk Reduction Model: Off Other please specify_4: Off Office manager
  2. www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/20150122/webcast_01_22_15.html
    April 01, 2023 - Lurie Children’s Hospital of Chicago Child HCAHPS (PDF, 485 KB)   Sandra Schultz Manager of
  3. www.qualitymeasures.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/themes.html
    October 01, 2015 - Donahue et al reported that a committed mid-level manager in addition to strategic or visionary leaders … coordination. 27 For example, although these clinics did not have the funds to hire an official “care manager … with the most improvement in diabetes care reported greater involvement of a patient-centered care manager … and greater integration of the care manager into the overall care team compared to practices with the
  4. www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
    September 01, 2020 - Manager/Support Staff A shared decisionmaking manager organizes the clinical practice to incorporate
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
    May 23, 2013 - • If nurse bedside shift report does not happen, call the nurse manager at [insert phone number]
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/planning/RES_PM_1aDivision-of-Resp.pdf
    July 21, 2005 - Project management • Designate a project manager who will manage the day- to-day operations and will
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-2-presentation.pdf
    May 01, 2007 - Visibility to all staff • Requirements for documentation • Employee Relations involvement Training • Manager
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/brownslides.pdf
    August 13, 2015 - stations • Full time staff: 11 RNs, 1 LPN, 7 CMAs • Part time/prn staff: 3 RNs • One Endoscopy Manager
  9. www.qualitymeasures.ahrq.gov/sops/events/webinars/bestpracticesweb.html
    December 01, 2023 - Senior Study Director and SOPS Database Manager User Network for the AHRQ Surveys on Patient Safety
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/qi-action-notes.docx
    April 01, 2022 - The CUSP co-leader is the ICU nurse manager with 25 years of ICU experience, the last 5 as manager of … Slide 8 As the team talks through the ICU assessment, the nurse manager brings the ICU’s most recent … The ICU nurse manager shared that about 30 percent of staffing hours over the last quarter have been … The nurse manager acknowledged the need to have patient safety as an agenda item at every staff meeting
  11. www.qualitymeasures.ahrq.gov/hai/cusp/modules/spread/index.html
    July 01, 2018 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager
  12. www.qualitymeasures.ahrq.gov/hai/cusp/modules/learn/index.html
    July 01, 2018 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager
  13. www.qualitymeasures.ahrq.gov/sops/events/webinars/success-stories-mo.html
    February 01, 2019 - Speakers and Presentation Slides Theresa Famolaro, MPS Database Manager for the Surveys on Patient
  14. www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/webinar-012821.html
    February 01, 2021 - Rockville, MD AHRQ CAHPS Program (PDF, 219 KB)   Lisa Franchetti, M.A, CPHQ Customer Experience Manager
  15. www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/tap2.html
    October 01, 2014 - (The patient receives a call from a nurse care manager at weeks six and 26.) Level Two. … All Level One services plus more frequent calls from a nurse care manager. … Rhode Island then placed a nurse care manager at its largest hospital and began training hospital discharge … Few calls come into the center, likely because once a health coach or care manager contacts a member, … the member begins contacting the health coach or care manager directly.
  16. www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/resource/guide/web6.html
    December 01, 2017 - Program Manager. Data Analyst. The team serves patients admitted with COPD, CHF, or HIV. … The 3 teams are supported by a nurse care manager, pharmacist, medical director and data analyst/program … manager.
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/readiness.pdf
    August 01, 2005 - Do you have buy-in of the practice’s office manager/administrator regarding TeamSTEPPS implementation … ____ Yes ____ No In the medical office setting, the full endorsement of the office manager/administrator … In many cases, the office manager/administrator is in a prime position to act as a key advocate for,
  18. www.qualitymeasures.ahrq.gov/sops/events/webinars/asc-program.html
    December 01, 2023 - Senior Study Director and SOPS Database Manager User Network for the AHRQ Surveys on Patient Safety
  19. www.qualitymeasures.ahrq.gov/hai/cusp/index.html
    December 01, 2023 - Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP The Role of the Nurse Manager
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
    February 24, 2011 - If nurse bedside shift report does not happen, call the nurse manager at [insert phone number].

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