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  1. www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
    June 01, 2019 - I am a Senior Study Director at Westat and the project manager for the contract that supports the AHRQ … In this example, the top three composites are Supervisor/Manager Expectations at 86% positive, Teamwork … We are above the database on Supervisor/Manager Expectations by six percentage points. … Based on this, I might say wow, let's celebrate our success here and our strength in Supervisor/Manager … examining the results for 50 to 99 bed hospitals, we can confirm we're still doing well on Supervisor/Manager
  2. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - According to Linda Sparks, Manager of Service Excellence, Dean Clinic’s journey with the CG-CAHPS Survey … Rick Evans, Senior Director for Service Excellence, and Liza Nyeko, Senior Manager, Center for Quality
  3. www.innovations.ahrq.gov/news/newsroom/case-studies/201509.html
    January 01, 2018 - 2013 and has been successful," said Jake Regnitz, Pharm.D., Banner Desert's pharmacy operations senior manager
  4. www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
    June 19, 2018 - It is easy for staff to speak up to their supervisor/manager about patient safety concerns in this
  5. www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
    January 20, 2006 - information about the patient and the desired test Who: Physicians, nurses, external providers, office manager
  6. www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-slides.html
    June 01, 2017 - ” –ASC Quality Manager Alternate Version Slide Presentation: PowerPoint , 1.6 MB
  7. www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation-component-kit.docx
    May 01, 2017 - Regular, in-person observation of the checklist in action gives a supervisor or manager— 1.
  8. www.innovations.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
    August 01, 2022 - Is a risk manager available at all times to respond to patient safety incidents?
  9. www.innovations.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
    August 01, 2022 - Is a risk manager available at all times to respond to patient safety incidents?        
  10. www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-32-self-management-support.pdf
    September 01, 2015 - assignments Task Primary Care Clinician Nurse/ Pharmacist Medical Assistant Clinical Care Manager … Role PCP Nurse MA Clinical Care Manager Dietitian/PT/OT Administrative Staff/Patient Navigator
  11. www.innovations.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - Explaining Care Plans Say: In the following video, a resident's daughter, CNA, nurse and nurse manager … How did the nurse manager address the family member's concerns? … VIDEO: Video 1.4 Communication Tools Ask: What important concepts did the CNA, nurse and nurse manager
  12. www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation-facnotes.docx
    May 01, 2017 - surgical safety checklist, can be thought of as a major part of the standard work of the frontline manager
  13. www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/observation-slides.html
    June 01, 2017 - Slide 5: Example of a Data Sheet Used To Guide an Observation–2 Image: This figure shows how a manager
  14. www.innovations.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/magill.html
    October 01, 2015 - Implementation efforts within each clinic were led by a two-person team, including a medical director and clinic manager
  15. www.innovations.ahrq.gov/policymakers/chipra/demoeval/demostates/pa.html
    March 01, 2019 - under the CHIPRA Quality Demonstration Grant Program, please contact: Kelli Sebastian, CHIPRA Project Manager
  16. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
    June 09, 2017 - – Debrief: Gayle (Nurse Manager) facilitates a discussion by asking questions related to team performance … Gayle (Nurse Manager) provides feedback about the process as well.
  17. www.innovations.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-staff-ny.pdf
    August 23, 2018 - (IT person, care manager) 3. How do you interact with staff at the start of the day?
  18. www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief.pptx
    June 01, 2015 - Framework 2 Improvement Team Project Leader(s) Team Members - Administrator/Manager
  19. www.innovations.ahrq.gov/ncepcr/reports/cost-guide/collection-tools2.html
    February 01, 2017 - were identified, including the number of FTEs in various staff positions (e.g., nurse, clinical care manager
  20. www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight06.pdf
    September 08, 2015 - For example, when Idaho lost its project manager early in the grant period, Utah’s medical director … developed by Utah and are participating in Webinar trainings led by Utah’s quality improvement program manager

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