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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-synthesis-report.pdf
July 22, 2015 - Donahue et al reported that a committed mid-level manager in addition to strategic or visionary
leaders … coordination.27 For example, although these clinics did not have the funds to hire an official
“care manager … with the most improvement in diabetes care reported greater
involvement of a patient-centered care manager … and greater integration of the care manager into
the overall care team compared to practices with the … practices reported
more involvement of patient-centered care managers, greater integration of the care manager
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/using-health-it-to-support-qi.pdf
March 01, 2015 - leadership, often a health care champion such as the lead physician or
medical director, nurse, or practice manager … and other members include a front office staff member,
a back office staff member, and the office manager … The QI committee uses EHR data, extracted
by the office manager who has been trained as a data analyst
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
April 01, 2011 - questions or concerns
Daily during
hospital stay
• Manage the patient’s
condition
• Assign a case manager … The hospital should identify a staff person, such as a
bedside nurse, case manager, discharge planner … Have the nurse manager or other staff leader observe
interactions with the patient and family and provide
-
www.healthcare411.ahrq.gov/cpi/centers/oms/index.html
January 01, 2021 - Skip to main content
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/translating-cahps-surveys.pdf
January 17, 2017 - ◦ Contact information for at least two individuals, preferably former clients who the project
manager
-
www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-implement.html
November 01, 2017 - Have one-on-one conversations to share results with key players (administrator, medical director, manager
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
May 01, 2017 - Providers report the incident to
the unit manager and the risk-
management department, according to
the
-
www.healthcare411.ahrq.gov/patient-safety/reports/liability/pichert.html
August 01, 2017 - Sue Garey, BA, CPPA Program Manager, Vanderbilt University Medical Center, Nashville, TN. … Jan Karrass, MBA, PhD, CPPA Data/Research Manager, Vanderbilt University Medical Center, Nashville, TN
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-self-management.pdf
August 27, 2018 - Tobacco Use Self Management Tool
Tobacco Use Self
Management Tool
MANAGEMENT TOOL
Being tobacco free makes a difference!
Increased energy
Decreased chance of cancer and heart disease
Improved skin tone
Fewer signs of premature aging, like wrinkles
Better healing from illness and surgery
More money to s…
-
www.healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Organizations with good customer service and service recovery programs are proactive and let the CEO, clinic manager
-
www.healthcare411.ahrq.gov/patient-safety/reports/engage/interventions/medmanage.html
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www.healthcare411.ahrq.gov/evidencenow/projects/heart-health/evidence/cholesterol.html
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www.healthcare411.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-fac-guide.html
July 01, 2023 - Providers report the incident tot he unit manager and the risk-management department, according tot he
-
www.healthcare411.ahrq.gov/evidencenow/projects/alcohol/index.html
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www.healthcare411.ahrq.gov/nursing-home/resources/managing-anxiety-staff.html
May 01, 2021 - Skip to main content
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www.healthcare411.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/qde-mmd-webinar-slides.html
January 01, 2016 - Practices
18 practices selected
Each practice identified a QI team lead: practitioner, nurse and office manager
-
www.healthcare411.ahrq.gov/pqmp/measures/index.html?page=4
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www.healthcare411.ahrq.gov/pqmp/measures/index.html?page=5
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/cpcq-scoring.pdf
May 01, 2017 - good insights into the clinical operations
of the practice, such as a lead clinician or an office manager
-
www.healthcare411.ahrq.gov/patient-safety/settings/ambulatory/improve/six-building-blocks.html
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