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  1. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-fac-notes.html
    June 01, 2017 - The manager of the center has noticed that the same problem is recurring and wants to delve deeper into … To determine the right course of action, the manager will use the problem triage algorithm.
  2. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-component-kit.docx
    May 01, 2017 - Problem Triage: More on Different Types of Problems The frontline manager and frontline staff must … Situation, Background, Assessment, Recommendation)[footnoteRef:1] to describe the problem to the next-level manager
  3. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-planning.html
    May 01, 2017 - standard work for leaders, particularly those leading frontline service delivery units, such as a nurse manager … An ASC manager should have a clear sense of these tasks, regardless of how they are outlined (in a daily
  4. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-donahue.pdf
    April 01, 2015 - Having a committed midlevel manager, in addition to a visionary leader, is essential for successful
  5. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/pastateataglance.pdf
    March 01, 2012 - the CHIPRA Quality Demonstration Grant Program, please contact: Kelli Sebastian, CHIPRA Project Manager
  6. Coaching Scenarios (pdf file)

    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_scenarios.pdf
    April 24, 2017 - You locate the department manager for an update and he tells you, “We’re not doing teamwork today
  7. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
    April 01, 2016 - If you are not certain what to document, contact a CANDOR Disclosure Lead or risk manager.
  8. www.healthcare411.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsum19.html
    October 01, 2014 - arm, the chart abstraction/data collection tool was refined and a full time chart abstractor/project manager
  9. www.healthcare411.ahrq.gov/policymakers/chipra/overview/background/appendix-a5.html
    December 01, 2009 - Angie Yow Nurse Manager, Quality Evaluation and Health Outcomes, Division of Medical Assistance, Raleigh
  10. www.healthcare411.ahrq.gov/news/newsroom/case-studies/201801.html
    April 01, 2018 - Chris Myers, R.N., B.S.N., the hospital’s risk manager and patient safety officer, explained that use
  11. www.healthcare411.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/northshore.html
    March 01, 2021 - Erin Dickinson, Patient Care Manager at NorthShore.
  12. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-fac-notes.html
    June 01, 2017 - Consider the OR and pre/postoperative staffs; identify a nurse manager who is interested in this work … Consider a nurse manager, or a charge nurse initially.
  13. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
    March 09, 2018 - A care or case manager who isn’t part of [1A’s] office staff 5. … A care manager or case manager in the main provider’s office 7.
  14. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-transcript-508-compliant.pdf
    June 01, 2017 - Carolina Health Care System, Chapel Hill, NC (Presenter) Theresa Famolaro, MPS, MS, MBA Database Manager … you're approaching pre-dismissal, Employee Relations must be involved in the discussions with the manager … So you can see here where the manager has to identify the human behavior type that they're counseling … and realized that it doesn't exactly align with Just Culture principles, because of course a good manager … But you need to document that as a good manager, because if the same or similar type of human error
  15. www.healthcare411.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight10.html
    August 01, 2014 - A Pennsylvania project manager estimated that his health system disagreed with its vendor on 30 to 40 … The health system's project manager sought input from IT staff, providers, corporate leaders, and the … corporation, changing an EHR is "a slow process and a long-term political campaign," said the project manager
  16. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/Lion-Mangione-Britto.pdf
    October 01, 2011 - Aiken et al., 2006 192 adults with A nurse case manager—supported 1 nc ↑e ↑ RCT COPD or … were referred by their PCPs to the intervention, which con- (1,144 interven- sisted of a nurse care manager … intervention, 895 control) Intervention included 12 months of depression care management by a care manager … included 12 months 1 ↑ ↑ ↑ ↑ ↑ RCT .59 years old of depression care management with major by a care manager … successful programs (e.g., a thorough initial assess- ment and regular conversations between the care manager
  17. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - Supervisor/Manager Expectations and Actions Promoting Patient Safety Supervisors/managers consider … My supervisor/manager seriously considers staff suggestions for improving patient safety ............ … My supervisor/manager overlooks patient safety problems that happen over and over ................... … My supervisor/manager seriously considers staff suggestions for improving patient safety. B3. … My supervisor/manager overlooks patient safety problems that happen over and over.
  18. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-6mon-post-intervention-nw.pdf
    February 27, 2019 - good insights into the clinical operations of the practice, such as a lead clinician or an office manager
  19. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_tools.docx
    January 01, 2012 - This tool can be used by the quality improvement manager, staff nurses, and nursing assistants as an … This protocol can be used by staff nurses, nursing assistants, and the unit manager to ensure that universal … How to use this tool: This tool contains an inspection checklist to be completed jointly by the unit manager … Hazard Report Form To: Nurse Manager Equipment or Condition Presenting Hazard: Location of Hazard: … Reports (date): Posting on Bulletin Boards (date): Copies of this form must be forwarded to the Risk Manager
  20. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-blank-temp.html
    May 01, 2017 - Improvement Team Project Leader(s) – Team Members –  -  Administrator/Manager

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