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  1. www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-slides.html
    July 01, 2023 - Slide 5: Team Members Nurses (including nurse educator, nurse manager, nurse midwives, nurse anesthetists … Slide 40: The Leadership and Management Roles of the Nurse Manager Leadership: Embodies the vision … American Organization of Nurse Executives Nurse Manager Leadership Partnership Learning Domain Framework … /index.html Slide 45: Assemble the Team: What the Team Needs To Do Recruit a team lead, nurse manager
  2. www.cahps.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-starting-practice.pdf
    May 17, 2021 - Trouble connecting with key personnel: Try email or phone message and reach out to the office manager
  3. www.cahps.ahrq.gov/ncepcr/tools/case-studies/ncahec.html
    August 01, 2014 - All practice coaches participate in biweekly training calls led by the program director or the QI manager … Faculty and trainers The program director and QI manager serve as primary faculty for training practice … In addition, the program is in the process of adding a health information technology (IT) manager to … A QI manager spends 60 percent of her or his time on teaching QI methods, producing curriculum, and disseminating … A health IT manager will spend 60percent of his or her time training practice coaches on meaningful use
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/putoolkit_module2_tools.docx
    February 16, 2011 - Discipline Names of possible implementation team members from each area Area of expertise Senior manager … Quality improvement/Safety/risk manager Wound staff Wound nurse Wound physician … Medical/surgical staff Other providers Patient representative Educator Materials manager
  5. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Blegen.pdf
    January 01, 2004 - Unit manager. b. Socialization/training. c. Safety emphasis. d. … Items referring to the unit manager factored separately as did the items referring to pharmacists. … Dimension means and reliability coefficients Number items Means Cronbach alpha Unit manager … Unit manager promotion of safety climate was marginally different. … dimensions across hospitals in pilot test Hospital A Hospital B Significance (N=190) Unit manager
  6. www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
    September 01, 2020 - Manager/Support Staff A shared decisionmaking manager organizes the clinical practice to incorporate
  7. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/planning/RES_PM_1aDivision-of-Resp.pdf
    July 21, 2005 - Project management • Designate a project manager who will manage the day- to-day operations and will
  8. www.cahps.ahrq.gov/hai/cusp/modules/spread/index.html
    July 01, 2018 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager
  9. www.cahps.ahrq.gov/hai/cusp/modules/learn/index.html
    July 01, 2018 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager
  10. www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-012821.html
    February 01, 2021 - Rockville, MD AHRQ CAHPS Program (PDF, 219 KB)   Lisa Franchetti, M.A, CPHQ Customer Experience Manager
  11. www.cahps.ahrq.gov/hai/cusp/index.html
    December 01, 2023 - Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP The Role of the Nurse Manager
  12. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
    October 01, 2020 - immediate after-call survey 23 Contact Information Lisa Franchetti, MA, CPHQ Customer Experience Manager
  13. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
    February 24, 2011 - If nurse bedside shift report does not happen, call the nurse manager at [insert phone number].
  14. www.cahps.ahrq.gov/hai/cusp/modules/assemble/index.html
    July 01, 2018 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager
  15. www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
    February 01, 2017 - Consumer Experience CareSource Presentation slides (PDF, 1.64 MB)       Graham Bouldin, MSW Manager
  16. www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
    March 01, 2017 - 19: Open Communication Say: In the following video, Sharon brings up a mistake with her nurse manager … PLAY VIDEO Video 3.2 Open Communication Ask: Sharon was comfortable talking to her nurse manager … Would a nurse in your facility be able to bring up an issue with the nurse manager as well? … Sharon was able to bring her mistake to the nurse manager and the director of nursing, who recognized
  17. www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/team-info-form.html
    July 01, 2023 - Quality Officer     Nurse Champion     Nurse Educator     Labor and Delivery Nurse Manager
  18. www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - Achieving impressive customer service: 7 strategies for the health care manager . … Increased manager and staff training and improved and streamlined staff resource materials.
  19. www.cahps.ahrq.gov/hai/cusp/modules/engage/index.html
    July 01, 2018 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager
  20. www.cahps.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
    July 01, 2018 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager

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