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  1. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
    March 22, 2017 - with the following statements about your immediate supervisor/manager or person to whom you directly … My supervisor/manager says a good word when he/she sees a job done according to established patient … My supervisor/manager seriously considers staff suggestions for improving patient safety .......... … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking … My supervisor/manager overlooks patient safety problems that happen over and over .................
  2. www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
    June 09, 2016 - indicate your agreement or disagreement with the following statements about your immediate supervisor/manager … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety (1 (2 (3 … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over (1 (2 (3 (4 (
  3. www.cahps.ahrq.gov/hai/cusp/modules/index.html
    August 01, 2019 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager … The Role of the Nurse Manager The Role of the Nurse Manager module of the CUSP Toolkit addresses
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - (B1) My supervisor/manager seriously considers staff suggestions for improving patient safety. … (B3R) 78% 76% 2% Minor wording change My supervisor, manager, or clinical leader takes action to … (B1) ---- 77% ---- Dropped 1.0 item --------------------------------------- My supervisor/manager … , Clinical Leader, Senior Leader 15 Supervisor, Manager, Department Manager, Clinical Leader, Administrator … (B1) My supervisor/manager seriously considers staff suggestions for improving patient safety.
  5. www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
    July 01, 2023 - Why does the nurse manager want the responsibility for the work to remain at the unit level? … Slide 39: The Nurse Manager's Role Say: CUSP teams should also include the nurse manager. … The nurse manager on the CUSP team: Supports or leads CUSP activities on L&D. … The nurse manager supports CUSP activities by communicating the team's needs to the L&D unit nurses. … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
  6. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.docx
    May 01, 2017 - Why does the nurse manager want the responsibility for the work to remain at the unit level? … The physician champion is the physician equivalent of the nurse opinion leader or nurse manager on the … Slide 38 SAY: CUSP teams should also include the nurse manager. … The nurse manager supports CUSP activities by communicating the team’s needs to the L&D unit nurses. … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
  7. www.cahps.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
    December 01, 2020 - 6 Comparing Two Team-Based Approaches to Diabetes Care Management   Medical Assistant Panel Manager … Clinic Manager: 8.5%. Licensed Vocational Nurse: 8.9%. Medical Assistant: 32.3%. … Below four smaller ovals captioned Staff Relationships, Quality Improvement Orientation, Manager Readiness … Medical Assistant Panel Manager Arm: Pre: 74.1. Post: 76.0. Control Arm: Pre: 71.0. … Medical Assistant Panel Manager Arm: Pre: 47.5. Post: 55.1*. Control Arm: Pre: 48.0.
  8. www.cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module4/ts2-0ltc_module4_ig_lead.pdf
    May 10, 2017 - – Gayle, the nurse manager. … – Gayle, the nurse manager. … – Gayle, the nurse manager. … – Gayle, the nurse manager. … • What leadership tools and strategies did Gayle Patel, the nurse manager, use?
  9. www.cahps.ahrq.gov/hai/cusp/modules/download/index.html
    December 01, 2012 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager … The Role of the Nurse Manager 241 MB 2 min., 15 sec. … The Role of the Nurse Manager (4 video clips) 151 MB 1 min., 30 sec.
  10. www.cahps.ahrq.gov/sites/default/files/2024-01/quintana-report.pdf
    January 01, 2024 - Assess the usability of the mobile medication manager 1.4. … Assess the adoption of an online medication manager among patients when discharged 2. … Medication lists can be maintained by a Keystone or Proxy using our built-in medication manager. … Task Manager 3.7 Medication Manager The InfoSAGE medication manager allows users to add medication and … The medication manager enables quick and accurate accounting of drugs.
  11. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.pdf
    May 01, 2017 - • Why does the nurse manager want the responsibility for the work to remain at the unit level? … The physician champion is the physician equivalent of the nurse opinion leader or nurse manager on … SAY: CUSP teams should also include the nurse manager. … The nurse manager partners with the L&D unit team and takes an active role in the CUSP initiative, … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
  12. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
    October 01, 2016 - A full-time team lead is the back-up clinic manager as needed. … clinic manager. 1.0 Administrative staff person exclusively dedicated to insurance verification … She is assisted by a team lead who was trained as an MA and is the backup clinic manager. … The clinic manager, physicians, PA, and health coaches all attend this meeting. … The clinic manager leads these meetings in a round table-discussion format.
  13. www.cahps.ahrq.gov/hai/cusp/videos/index.html
    September 01, 2019 - Understand Just Culture Accountability Debrief on Accountability Peer to Peer Coaching The Role of the Nurse Manager … Oversee Unit-Based Operations The Nurse Manager as a Mentor and Coach Encourage Professional Development
  14. www.cahps.ahrq.gov/teamstepps/webinars/index.html
    September 01, 2019 - The presenters were Michelle Turner, RN, B.S.N., Nurse Manager at UIHC – Iowa River Landing, and Co-Project … Lead – TeamSTEPPS at IRL; Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing … The presenters were Michelle Turner, RN, B.S.N., Nurse Manager at UIHC – Iowa River Landing, and Co-Project … Lead – TeamSTEPPS at IRL; and Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing … Lead – TeamSTEPPS at IRL; and Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing
  15. www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apb.html
    August 01, 2022 - Interviewed: NAME TITLE/ROLE Nurse #1 Charge nurse Nurse #2 RN CNA X Nursing tech Manager … MS Manager Pertinent Interview Findings There was only one certified nursing assistant (CNA) that … The nursing manager thought it was a safety issue to fill all the beds in the department, as they were
  16. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/frontline-cases-studies.pdf
    May 01, 2015 - IMPLEMENTATION TEAM The core implementation team included the assistant nurse manager for labor and … After the hospital joined the Program, the assistant nurse manager of L&D and the assistant nurse manager … , and when to notify the nursing operations manager. … As one nurse manager noted, “I wouldn’t ask my staff to do something I wouldn’t do.” … The L&D unit manager educated staff on the new procedures during meetings and via newsletters.
  17. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
    May 01, 2016 - Neha Patel is a community transformation manager for the western EPHC transformation team, which works … No. 16-EHC030-6-EF May 2016 www.ahrq.gov About the Educator Neha Patel is currently the Manager … Before joining the EPHC team, Neha began at Anthem in 2008 as a Behavioral Health Care Manager, and
  18. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_8.pdf
    October 01, 2016 - One social work case manager serves the four primary care teams, providing short term case management … also serving as the primary lab personnel manager. … This committee includes the social work manager and supervisors, nursing manager and supervisor, CHWs … manager. … The Clinic RN Manager oversees the LVNs, MAs, and RN supervisors.
  19. www.cahps.ahrq.gov/hai/cusp/toolkit/bckgrnd-qi-team.html
    December 01, 2012 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager … Quality Officer     Nurse Champion     Nurse Educator     Nurse Manager
  20. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
    October 01, 2016 - Each care manager has approximately 200 patients. … . 0.5 Social Worker Insurer-employed case manager. 13.8 MD Resident Trainee X Smoking Cessation … FTE Business Operations Support Workforce Category/Role Comments 1 RN Manager 0.7 RN Supervisor … Each care manager has approximately 200 patients. … Panel manager can order routine screenings per protocol (e.g., mammograms for women aged 50 and over

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