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  1. www.cahps.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/northshore.html
    March 01, 2021 - Erin Dickinson, Patient Care Manager at NorthShore.
  2. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
    March 09, 2018 - A care or case manager who isn’t part of [1A’s] office staff 5. … A care manager or case manager in the main provider’s office 7.
  3. www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight10.html
    August 01, 2014 - A Pennsylvania project manager estimated that his health system disagreed with its vendor on 30 to 40 … The health system's project manager sought input from IT staff, providers, corporate leaders, and the … corporation, changing an EHR is "a slow process and a long-term political campaign," said the project manager
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/Lion-Mangione-Britto.pdf
    October 01, 2011 - Aiken et al., 2006 192 adults with A nurse case manager—supported 1 nc ↑e ↑ RCT COPD or … were referred by their PCPs to the intervention, which con- (1,144 interven- sisted of a nurse care manager … intervention, 895 control) Intervention included 12 months of depression care management by a care manager … included 12 months 1 ↑ ↑ ↑ ↑ ↑ RCT .59 years old of depression care management with major by a care manager … successful programs (e.g., a thorough initial assess- ment and regular conversations between the care manager
  5. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - Supervisor/Manager Expectations and Actions Promoting Patient Safety Supervisors/managers consider … My supervisor/manager seriously considers staff suggestions for improving patient safety ............ … My supervisor/manager overlooks patient safety problems that happen over and over ................... … My supervisor/manager seriously considers staff suggestions for improving patient safety. B3. … My supervisor/manager overlooks patient safety problems that happen over and over.
  6. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_tools.docx
    January 01, 2012 - This tool can be used by the quality improvement manager, staff nurses, and nursing assistants as an … This protocol can be used by staff nurses, nursing assistants, and the unit manager to ensure that universal … How to use this tool: This tool contains an inspection checklist to be completed jointly by the unit manager … Hazard Report Form To: Nurse Manager Equipment or Condition Presenting Hazard: Location of Hazard: … Reports (date): Posting on Bulletin Boards (date): Copies of this form must be forwarded to the Risk Manager
  7. www.cahps.ahrq.gov/policymakers/chipra/demoeval/demostates/wy.html
    March 01, 2019 - under the CHIPRA Quality Demonstration Grant Program, please contact: Stephanie Fisher CHIPRA Grant Manager
  8. www.cahps.ahrq.gov/policymakers/chipra/demoeval/demostates/fl.html
    March 01, 2019 - under the CHIPRA Quality Demonstration Grant Program, please contact: Candace Ppool, CHIPRA Project Manager
  9. www.cahps.ahrq.gov/policymakers/chipra/demoeval/demostates/vt.html
    March 01, 2019 - CHIPRA Quality Demonstration Grant Program, please contact: Garry Schaedel Vermont CHIPRA Project Manager
  10. www.cahps.ahrq.gov/policymakers/chipra/demoeval/demostates/sc.html
    March 01, 2019 - their Web site at https://www.scdhhs.gov/service/chipra or please contact: Lynn Martin, Project Manager
  11. www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight10.pdf
    September 08, 2015 - A Pennsylvania project manager estimated that his health system disagreed with its vendor on 30 to … The health system’s project manager sought input from IT staff, providers, corporate leaders, and the … corporation, changing an EHR is “a slow process and a long-term political campaign,” said the project manager
  12. www.cahps.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
    March 01, 2016 - Project management Designate a project manager who will manage the day-to-day operations and will
  13. www.cahps.ahrq.gov/opioids/implementing-what-works.html
    February 01, 2024 - Support for Patient-Centered Chronic Pain Care ," will implement AHRQ's interoperable CDS tool, Pain Manager
  14. FECC Surveys (pdf file)

    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
    March 09, 2018 - coordinator in the main provider’s office  A social worker in the main provider’s office  A care manager … or case manager in the main provider’s office  Someone else in the main provider’s office 1 … coordinator in the main provider’s office  A social worker in the main provider’s office  A care manager … or case manager in the main provider’s office  Someone else in the main provider’s office 5a.
  15. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
    August 01, 2010 - At Advocate Trinity Hospital, the clinical manager of the unit on which the Guide strategies were being … And at Patewood Memorial Hospital, a nurse manager and nurse educator coordinated implementation efforts … Have a nurse manager or other staff leader observe shift report and provide feedback to individual nurses … discussed planning and implementation issues with the directors and senior staff; the clinical nurse manager … Before beginning staff training sessions, Patewood’s implementation team (nurse manager, nurse educator
  16. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-figure-1-tables-1-5.pdf
    January 01, 2011 - nursing Tertiary pediatric hospital 2 tiered program with 70% of patients assigned to nurse care manager … only and 30% to nurse care manager and physician partner … needs Tertiary pediatric hospital 2 tiered program with 70% of patients assigned to nurse care manager … only and 30% to nurse care manager and physician partner. … ↑ ↑ ↑ ↑ ↑ RCT dysthymic disorder; 906 randomized to the depression care management by a care manager
  17. www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/supplhighlight01.pdf
    January 01, 2012 - www.ahrq.gov/policymakers/chipra/demoeval/stateinfo/pa.html or contact: Kelli Sebastian, CHIPRA Project Manager
  18. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx
    August 03, 2017 - How to use this tool: The unit manager can use this tool to help assign specific individuals or groups
  19. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
    August 01, 2010 - At Advocate Trinity Hospital, the clinical manager of the unit on which the Guide strategies were being … And at Patewood Memorial Hospital, a nurse manager and nurse educator coordinated implementation efforts … Have a nurse manager or other staff leader observe shift report and provide feedback to individual nurses … discussed planning and implementation issues with the directors and senior staff; the clinical nurse manager … Before beginning staff training sessions, Patewood’s implementation team (nurse manager, nurse educator
  20. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - According to Linda Sparks, Manager of Service Excellence, Dean Clinic’s journey with the CG-CAHPS Survey … Rick Evans, Senior Director for Service Excellence, and Liza Nyeko, Senior Manager, Center for Quality

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