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  1. www.cahps.ahrq.gov/hai/cusp/modules/nursing/index.html
    July 01, 2018 - The Role of the Nurse Manager module of the CUSP Toolkit addresses the role of nursing leaders … This module explains the– Responsibilities of the nurse manager. … Leadership and management roles of the nurse manager. … The Nurse Manager as a Mentor and Coach (55 sec.) … 2018 Page originally created January 2013 Internet Citation: The Role of the Nurse Manager
  2. www.cahps.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
    December 01, 2012 - The Leadership and Management Roles of the Nurse Manager Slide 8. … The Nurse Manager as a Mentor and Coach Slide 9. Responsibilities of the Nurse Manager Slide 10. … Explain the leadership and management responsibilities of the nurse manager. … What is a Nurse Manager? … The Nurse Manager as a Mentor and Coach Do: Play the video.
  3. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/healthplan-key-drive-diagram.pdf
    January 29, 2021 - Management Strategies • Pediatric members with sickle cell disease are assigned a health plan care manager … method and frequency for appointment reminders • Care manager sends patient appointment reminders … (text, email, postal mail, phone call) depending on patient preference • Care manager assesses … potential barriers to care and provides assistance with transportation, other needs • Care manager … contacts member/clinic staff to obtain results • Care manager contacts member to assist with next
  4. www.cahps.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
    August 01, 2021 - Care manager identifies and note patient’s preferred method and frequency for appointment reminders … Care manager sends patient appointment reminders (text, email, postal mail, phone call) depending on … Care manager implements “unable to reach” protocol for members who are not reached within a specified … Follow-Up Care manager contacts member/clinic staff to obtain results Per standard practice. … Care manager contacts member to assist with next steps in care, as necessary Per standard practice
  5. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
    September 05, 2012 - Nurse Practitioner Physician Physician's Assistant 32.2 52.1 15.7 Care Coordinator Clinic Manager … 23 Communication (CG-CAHPS) Pre Post Pre Post Pre Post Community Health Worker (CHW) Arm MA Panel Manager … Illness Care (PACIC-11) 55.1* Pre Post Pre Post Pre Post Community Health Worker (CHW) Arm MA Panel Manager … Clinic Functionality Staff Relationships Quality Improvement Orientation Manager … Clinic Functionality Staff Relationships Quality Improvement Orientation Manager
  6. Materials XIII (pdf file)

    www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-164-materials-xiii.pdf
    March 09, 2017 - State Dental Association Washington, DC mdellapenna@medicaiddental.org Gina Swehla, MA Dental Program Manager … Professor of Pediatrics Medical College of Wisconsin Milwaukee, WI rsachdeva@mcw.edu Lauren Barone, MPH Manager … Dental Roster L EADERSH I P T EAM/STAF F ( CONT ’D ) Nicole Muller,  BS Research  Project Manager … Elk Grove Village, IL ezimmerman@aap.org OTHER SUPPORT Emily  Ehrlich,  MPH Senior Project Manager
  7. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
    November 16, 2011 - improvement/safety/risk manager Other Information systems staff Administrative assistant … or quality improvement/safety/risk manager) 1C – Leadership Support Assessment Implementation Team … , staff nurses, and nursing assistants 3B – Scheduled Rounding Protocol Unit manager, staff nurses … X X X Risk manager X X … X Safety manager X X X Other Educators
  8. www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
    January 01, 2021 - , Clinical Leader, Senior Leader 15 Supervisor, Manager, Department Manager, Clinical Leader, … 1 2 3 4 5 9 4 SECTION B: Your Supervisor, Manager, or Clinical Leader How much do you … agree or disagree with the following statements about your immediate supervisor, manager, or clinical … My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient … My supervisor, manager, or clinical leader takes action to address patient safety concerns that are
  9. www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_VIB.pdf
    January 01, 2012 - Coordinator Branch Chief Child Welfare Specialist Clinical Psychologist Contracts Analyst Data Manager … Help Me Grow Coordinator Intern Manager Med-Peds Physician and Clinical Informaticist Medical Director … Coordinator, Family-Centered Early Supports and Services Program Director of Preschools Program Manager … Program Officer Project Director Project Manager Psychologist R.N., C.E.O. … PolicyLab Service Coordinator Social Worker/ Counselor Speech-Language Pathology Supervisor State Manager
  10. www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_VIB.pdf
    January 01, 2013 - Coordinator Branch Chief Child Welfare Specialist Clinical Psychologist Contracts Analyst Data Manager … Help Me Grow Coordinator Intern Manager Med-Peds Physician and Clinical Informaticist Medical Director … Coordinator, Family-Centered Early Supports and Services Program Director of Preschools Program Manager … Program Officer Project Director Project Manager Psychologist R.N., C.E.O. … PolicyLab Service Coordinator Social Worker/ Counselor Speech-Language Pathology Supervisor State Manager
  11. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_4.pdf
    October 01, 2016 - The practice is learning that each physician could use a full-time care manager. … The offices of the IHS, care manager, and CHW are close together to facilitate interaction. … • Bimonthly care manager meetings. … health manager, and the IHS. … The occupational health manager is the registry manager, runs data reports and develops workflow maps
  12. www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_VIB.pdf
    January 01, 2013 - Coordinator Branch Chief Child Welfare Specialist Clinical Psychologist Contracts Analyst Data Manager … Help Me Grow Coordinator Intern Manager Med-Peds Physician and Clinical Informaticist Medical Director … Coordinator, Family-Centered Early Supports and Services Program Director of Preschools Program Manager … Program Officer Project Director Project Manager Psychologist R.N., C.E.O. … PolicyLab Service Coordinator Social Worker/ Counselor Speech-Language Pathology Supervisor State Manager
  13. www.cahps.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
    December 01, 2017 - Slide 1 Leveraging Cultural Change to Reduce Urinary Catheter Use Linda Greene, RN,MPS,CIC Manager … Intensivists Nurse Manager MD Director Nurses Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities: Feedback & Communication About Errors Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
  14. www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
    November 15, 2019 - indicate your agreement or disagreement with the following statements about your immediate supervisor/manager … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety (1 (2 (3 … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over (1 (2 (3 (4 (
  15. www.cahps.ahrq.gov/evidencenow/tools/care-management.html
    November 01, 2019 - Selecting the Right Care Manager and Clarifying the Care Manager Role Training the Care Manager and
  16. Assembleteam (doc file)

    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
    August 24, 2012 - ASK: · What reasons does the nurse manager give the senior executive for having a physician champion … · Why does the nurse manager want the responsibility for the work to remain at the unit level? … ASK: · What guidelines does the nurse manager provide to the CUSP team members to educate them about … ASK: · Why does the nurse manager meet with the nurse assistant? … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
  17. www.cahps.ahrq.gov/policy/privacy.html
    November 01, 2017 - For each system of records, a specified AHRQ employee, known as a system manager, is responsible for … The AHRQ system manager, along with his or her mailing address, is listed in the Federal Register notice … For each system of records, a specified Agency employee, known as a system manager, is responsible for … The system manager, along with his or her mailing address, is also listed in the Federal Register . … For each system of records, a specified Agency employee, known as a system manager, is responsible for
  18. www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
    August 01, 2019 - Supervisor, Manager, or Clinical Leader Support for Patient Safety (Strongly Disagree, Disagree, Neither … My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient … My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means … My supervisor, manager, or clinical leader takes action to address patient safety concerns that are
  19. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
    June 06, 2018 - Management: Medical Director, Center Director, Clinical Director/Administrator, Nurse Manager, Business … Manager, Materials Manager, Office Manager, Other Manager f.
  20. www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
    December 22, 2017 - with the following statements about your immediate supervisor/manager or person to whom you directly … My supervisor/manager says a good word when he/she sees a job done according to established patient … My supervisor/manager seriously considers staff suggestions for improving patient safety .......... … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking … My supervisor/manager overlooks patient safety problems that happen over and over .................

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