-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/qde-mmd-webinar-on_quality-measure-use.pdf
September 24, 2015 - 18 practices selected
• Each practice identified a QI
team lead: practitioner, nurse
and office manager
-
www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/qde-mmd-webinar-slides.html
January 01, 2016 - 18 practices selected
Each practice identified a QI team lead: practitioner, nurse and office manager
-
www.ahrq.gov/sites/default/files/2024-07/morrison-report.pdf
January 01, 2024 - Wendy Angelo, MD - Project Co-Director
Josie Bendiks - Project Co-Director
Dan Venecek - Project Manager
-
www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/involving-patients-families-in-safety-slides.pdf
July 25, 2023 - .” – Leader
• “Having time and the key people in the room was key”- staff manager
• “Fueling collaboration
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_postpart-hemorrhage.docx
May 01, 2017 - .
· Team mobilizes additional help (e.g., anesthesiologist, OR staff, nurse manager).
· Team moves to
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-postpart-hemorrhage.html
July 01, 2023 - Team mobilizes additional help (e.g., anesthesiologist, OR staff, nurse manager).
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/webinar_summary.pdf
August 02, 2017 - Education Centers (AHEC) Program, and Stephanie
Kirchner, M.S.P.H., R.D., Practice Transformation Program Manager
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-6mon-post-intervention.pdf
January 01, 2014 - health providers) ….3
Non-clinical staff (e.g., receptionist, billing staff) ………………………… 4
Office manager
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-part1-mw.pdf
June 02, 2025 - We
encourage you to consult with others in your practice (e.g., Medical Director or Billing Manager)
-
www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - Consider using the word "error" or "mistake" after consultation with a Disclosure Lead or risk manager
-
www.ahrq.gov/pqmp/implementation-qi/roadmap/index.html
September 01, 2021 - CoE Team: QI Physician Lead Project Manager Research Assistants
Provided support to the QI teams on
-
www.ahrq.gov/research/findings/final-reports/ssi/ssi5.html
April 01, 2018 - DH's Infection Prevention Data Manager, Bryan Knepper, generated a retrospective cohort of procedures
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
January 01, 2011 - initiating support and consulting
services with managers, serving as true business partners to help every manager
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Organizations with good customer service and service recovery programs are proactive and let the CEO, clinic manager
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
May 01, 2012 - three part form, so once they signed that commitment
statement, they got a copy, we sent a copy to the manager
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
June 02, 2025 - Medication Management: Sample Process for Medication Management Strategy
Sample Process for
Medication Management Strategy
Introduction
The Medication Management strategy is an effort to engage patients and families to actively
participate with you in developing a complete and accurate medication list from which …
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-synthesis-report.pdf
July 22, 2015 - Donahue et al reported that a committed mid-level manager in addition to strategic or visionary
leaders … coordination.27 For example, although these clinics did not have the funds to hire an official
“care manager … with the most improvement in diabetes care reported greater
involvement of a patient-centered care manager … and greater integration of the care manager into
the overall care team compared to practices with the … practices reported
more involvement of patient-centered care managers, greater integration of the care manager
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-user-guide.pdf
July 01, 2018 - Store general manager.
New employees. … the pharmacy project team to serve as the point of
contact (POC) for the survey (e.g., the pharmacy manager … It is easy for staff to speak up to their supervisor/
manager about patient safety concerns in this … Pharmacist (including pharmacy manager, lead pharmacist, pharmacist-in-charge, staff pharmacist)
b … It is easy for staff to speak up to their supervisor/ manager about patient safety concerns in this
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-27-ehr-and-pcmh.pdf
January 15, 2025 - the guides to help them
navigate through non-intuitive processes, and human resources and the office manager … In small practices, the practice
manager, billing staff, or another staff member with some technical … In small practices, an emerging best practice is to put the practice manager in charge of running
reports … The practice manager gives the reports to the PF and the practice improvement team to
interpret and
-
www.ahrq.gov/research/shuttered/acfselection/chapter4.html
July 01, 2018 - : Operations Section
The Operations Section includes the following functional Branches: Staging Manager … health care organization, the local or regional public health director, or the designated emergency manager … staffing protocol calls for the following level of staffing:
Position
Number
Facility Manager … Technicians
4
Medical Clerks (Unit Secretaries)
2
Respiratory Therapist
1
Case Manager