-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/3-sorra-sops-hospital-survey-2-0-webcast.pdf
July 20, 2020 - Supervisor, manager, or clinical leader support for patient safety
10. … (B1)
80%
HSOPS 1.0 My supervisor/manager seriously considers staff
suggestions for improving patient … , or clinical leader
Support for Patient Safety
Supervisor/Manager Expectations &. … Actions
Promoting Patient Safety
85% 77% 8% 81% 76% 5%
My Supervisor manager, or clinical leader … (B1)
My supervisor/manager seriously considers
staff suggestions fo r improving patient safety.
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4.html
October 01, 2014 - An in-person visit also can help build trust between the member and the care manager. … Regular visits are most feasible if the care manager works in a physician practice or community health … During the visit, the care manager facilitates communication between patient and provider to help the … Patients
√ Can patients contact their care manager? … For example, when a patient wishes to focus on smoking cessation, the care manager works with him or
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
July 01, 2023 - Why does the nurse manager want the responsibility for the work to remain at the unit level? … The physician champion is the physician equivalent of the nurse opinion leader or nurse manager on the … Slide 39: The Nurse Manager's Role
Say:
CUSP teams should also include the nurse manager. … The nurse manager on the CUSP team:
Supports or leads CUSP activities on L&D. … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-sops-hospital-survey-workplace-item-set-webcast-bakdash.pdf
December 01, 2024 - Organizational learning – Continuous Improvement (3 items)
• Response to Error (4 items)
• Supervisor, Manager … Supervisor, Manager, or Clinical Leader
Support for Patient Safety
Your Hospital … Areas of strength for most hospitals
Teamwork
82%
Supervisor, Manager, or Clinical
Leader Support
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/connecting-dots-100813.ppt
January 01, 2013 - Actions Promoting Safety Supervisor Manager Actions Promoting Safety Supervisor Manager Actions Promoting … Actions Promoting Safety Supervisor Manager Actions Promoting Safety Supervisor Manager Actions Promoting … My supervisor/manager overlooks patient safety problems that happen over and over. … My supervisor/manager seriously considers staff suggestions for improving patient safety. … My supervisor/manager overlooks patient safety problems that happen over and over.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Gandhi_22.pdf
February 01, 2007 - One adult primary care practice used a Referral Manager application (described below) as an
additional … Referral Manager Application
The Referral Manager application is an integrated module of the LMR system … The Referral Manager application performs background procedures, such as searching specialist
schedules … While Referral Manager did not
specifically address this return path of referral communication, this … Our design of Referral Manager appears to provide the right balance of required and
optional fields,
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops-wps-study-report.pdf
January 01, 2022 - , Clinical Leader, Senior Leader
Supervisor, Manager, Department Manager, Clinical Leader, Administrator … 1,008 9%
Senior Leader, Executive, C-Suite 115 1%
Supervisor, Manager, Clinical Leader, Senior … Supervisor, Manager, or Clinical Leader
Support for Workplace Safety
My supervisor, manager, or clinical … (Item WPD2)
84
My supervisor, manager, or clinical leader can be trusted to do the
right thing to … , Clinical Leader,
Senior Leader
15 Supervisor, Manager, Department Manager,
Clinical Leader, Administrator
-
www.ahrq.gov/ncepcr/communities/pbrn/registry/alabama-practice-based-research-network.html
January 01, 2012 - Kayla Bagwell
PBRN Contact 1 Email:
kbbagwell@uabmc.edu
PBRN Contact 1 Role:
Program Manager … Conway
PBRN Contact 2 Email:
laronicaconway@uabmc.edu
PBRN Contact 2 Role:
Research Manager
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - (B1)
My supervisor/manager seriously considers staff
suggestions for improving patient safety. … (B2) 80% 75% 5% Minor wording
change
My supervisor, manager, or clinical leader
wants us to work … (B3R)
78% 76% 2% Minor wording
change
My supervisor, manager, or clinical leader
takes action to … , Clinical Leader, Senior Leader
15 Supervisor, Manager, Department Manager, Clinical
Leader, Administrator … (B1)
My supervisor/manager seriously
considers staff suggestions for
improving patient safety.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.docx
May 01, 2017 - Why does the nurse manager want the responsibility for the work to remain at the unit level? … The physician champion is the physician equivalent of the nurse opinion leader or nurse manager on the … Slide 38
SAY:
CUSP teams should also include the nurse manager. … The nurse manager supports CUSP activities by communicating the team’s needs to the L&D unit nurses. … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.docx
January 01, 2022 - Cronbach’s alpha = .81)
Patient Centeredness and Efficiency (3 items) (Cronbach’s alpha = .75)
Supervisor, Manager … member preferences have led to changes in our workflow
1
2
3
4
5
9
Section D: Supervisor, Manager … Reducing Waste
How much do you agree or disagree with the following statements about your supervisor, manager … My supervisor, manager, or clinical leader...
-
www.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module3-speaker-notes.html
February 01, 2023 - Sounds like we need to talk this over with our manager. … What might the manager do to mitigate this situation? … Slide 10
Say:
What might the manager do to mitigate this situation? … Janet, the manager, should take the opportunity to talk with Molly about the situation and make some
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/prev-handouts.html
December 01, 2017 - Nurse Manager: Isn't every resident at risk? … Facilitator: That's a good point, Nancy [Nurse Manager]. What do the rest of you think? … Nurse Manager: I agree. … Nurse Manager: It's really hard to send them off the floor for a meeting. … Nurse Manager: Beth runs one of the long-term care units.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/nurse_empower-slides/How-CUSP-Enables-Nurse-Empowerment-Nov-15-2011-508.ppt
January 01, 2011 - differentiate from RCA
Not for sentinel events, good for near mss
Works best with local leadership, not the manager … ’s Notes on Performance
*
CLABSI Supplemental Call Series
Joanne Timmel, MSN, RN, NE-BC
Nurse Manager … staff are best able to identify impediments to safe, efficient care
Staff value patient-centered care
Manager … the bedside nurse
Really resolve some problems
Problems I have seen with other groups:
Only nurse manager
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-II-508.pdf
January 01, 2021 - Supervisor, Manager, or Clinical Leader Support for Patient Safety 79% 81% 82% 80%
3. … Supervisor, Manager, or Clinical Leader Support for Patient Safety 80% 81% 82% 82% 78% 78%
3. … , Clinical Leader,
Senior Leader
15 Supervisor, Manager, Department Manager,
Clinical Leader, Administrator … Supervisor, Manager, or Clinical Leader Support for Patient Safety 85% 80% 79% 81%
3. … Supervisor, Manager, or Clinical Leader Support for Patient Safety 79% 85%
3.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
January 01, 2023 - Management
Practice Manager
Business Manager
Office Manager
Nurse Manager
Office Administrator … Lab Manager
Other Manager
d.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/org_embrace-slides/Organizational-Embrace-of-CUSP-to-Improve-Patient-Safety-Mar-20-2012-508.ppt
January 01, 2012 - Cross
*
CUSP
Focus on local processes and “defects of care”
Frontline patient safety leader
Area manager … Protected Time for PSL
Budgeted up to 12 hours per month
Charged to patient safety
Schedule with manager … 12-10
1591
79%
72%
68%
71%
57%
59%
53%
66%
53%
47%
41%
35%
Teamwork w/n units
Supervisor/Manager … units 78.26% 73.97% 78.48% 84.89% 62.02% 82.18% 79.93% 93.48% 77.78% 80.82% 80% 83% 87%
Supervisor/Manager … units 78.26% 73.97% 78.48% 84.89% 62.02% 82.18% 79.93% 93.48% 77.78% 80.82% 80% 83% 87%
Supervisor/Manager
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-test-partii.pdf
September 01, 2019 - Supervisor, Manager, or Clinical Leader Support for Patient Safety
1. … Supervisor, Manager, or Clinical Leader Support for Patient Safety
1. … Supervisor, Manager, or Clinical Leader Support for Patient Safety 80% 85%
2. … Supervisor, Manager, or Clinical Leader Support for Patient Safety
1. … Supervisor, Manager, or Clinical Leader Support for Patient Safety
1.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-hcbs-chartbook.pdf
January 01, 2025 - Case manager is helpful 3
4. Choosing the services that matter to you 2
5. … Rating of case manager 1
Recommendation Measures
17. … is helpful
In the last 3 months, could you contact this {case manager} when you needed to? … {case manager}? … Would you say you would
recommend the {case manager}?
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report-appendixes.pdf
January 01, 2022 - , manager, or clinical leader seriously considers staff
suggestions for improving patient safety. … Supervisor, Manager, or Clinical Leader Support for Patient Safety 78% 82% 82% 80% 78%
3. … , Clinical Leader,
Senior Leader
15 Supervisor, Manager, Department Manager,
Clinical Leader, Administrator … Supervisor, Manager, or Clinical Leader Support for Patient Safety 84% 79% 79% 82%
3. … Supervisor, Manager, or Clinical Leader Support for Patient Safety 79% 85%
3.