-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
June 02, 2025 - with the following statements about your immediate
supervisor/manager or person to whom you directly … My supervisor/manager says a good word when he/she sees a job
done according to established patient … My supervisor/manager seriously considers staff suggestions for
improving patient safety .......... … Whenever pressure builds up, my supervisor/manager wants us to
work faster, even if it means taking … My supervisor/manager overlooks patient safety problems that happen
over and over .................
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 02, 2025 - indicate your agreement or disagreement with the following statements about your immediate supervisor/manager … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety
(1
(2
(3 … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over
(1
(2
(3
(4
(
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
June 02, 2025 - with the following statements about your immediate
supervisor/manager or person to whom you directly … My supervisor/manager says a good word when he/she sees a job
done according to established patient … My supervisor/manager seriously considers staff suggestions for
improving patient safety .......... … Whenever pressure builds up, my supervisor/manager wants us to
work faster, even if it means taking … My supervisor/manager overlooks patient safety problems that happen
over and over .................
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
January 01, 2024 - Case manager is helpful 3
4. Choosing the services that matter to you 2
5. … Rating of case manager 1
HCBS CAHPS Survey Database 2024 Chartbook 4
Table 1. … Case manager helped when asked to get or fi x equipment^ 1,117
Case manager helped when asked to get … {case manager}? … Would you say you would
recommend the {case manager}?
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-report-appendix.pdf
January 01, 2024 - Supervisor, Manager, or Clinical Leader Support for Workplace Safety 82% 84% 84% 83%
3. … Supervisor, Manager, or Clinical Leader Support for Workplace Safety 83% 82% 84%
3. … Supervisor, Manager, or Clinical Leader Support for
Workplace Safety
54% 63% 90%
3. … , Clinical Leader,
Senior Leader
15 Supervisor, Manager, Department
Manager, Clinical Leader, Administrator … Supervisor, Manager, or Clinical Leader Support for Workplace Safety 82% 87%
3.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/leveraging-cultural-change-080814.pptx
January 01, 2013 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
1
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
ICU BUS
The ICU Culture
13
How important is reduction … Medical Director
Nurse Manager
Nurses
Intensivists
Others
In any clinical area you will find that … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-1-Intro.pdf
January 01, 2020 - Senior Study Director, SOPS Database Manager
User Network for the AHRQ Surveys on Patient
Safety Culture … (SOPS)
Westat
Laura Gray, M.P.H., (Moderator)
Senior Study Director, SOPS Project Manager
User Network
-
www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit2-10.html
November 01, 2014 - Team leaders: Nurse manager from patient care services and staff from training and development department … One risk manager.
Two stakeholders from an ODS heart institute.
-
www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit5-13.html
November 01, 2014 - Two consultants: Chief of pediatrics (physician manager) and another attending physician. … Pediatric floor manager.
Two physicians: Resident and an attending.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
January 01, 2022 - Workplace Aggression Policies, Procedures, and Training (2 items) (Cronbach’s alpha = 0.67)
• Supervisor, Manager … ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 9
3
Section D: Supervisor, Manager … My supervisor, manager, or clinical leader
regularly monitors the workplace to identify
unsafe working … My supervisor, manager, or clinical leader
encourages providers and staff to report their
concerns … My supervisor, manager, or clinical leader can
be trusted to do the right thing to keep
providers and
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-for-Hospitals-12-15-22.docx
December 01, 2022 - Workplace Aggression Policies, Procedures, and Training (2 items) (Cronbach’s alpha = 0.67)
· Supervisor, Manager … How much do you agree or disagree with the following statements about your immediate supervisor, manager … My supervisor, manager, or clinical leader regularly monitors the workplace to identify unsafe working … My supervisor, manager, or clinical leader encourages providers and staff to report their concerns about … My supervisor, manager, or clinical leader can be trusted to do the right thing to keep providers and
-
www.ahrq.gov/hai/cusp/videos/index.html
September 01, 2019 - Culture
Accountability
Debrief on Accountability
Peer to Peer Coaching
The Role of the Nurse Manager … Oversee Unit-Based Operations
The Nurse Manager as a Mentor and Coach
Encourage Professional Development
-
www.ahrq.gov/hai/tools/mvp/modules/cusp/forming-cusp-team-slides.html
February 01, 2017 - Unit Manager.
Provider Champion.
Nurse Champion.
Senior Executive.
CUSP Coordinator. … Slide 11: Team Roles—Unit Manager
Is often either a nurse manager or a unit manager. … CUSP champion seeks additional training on CUSP (with the unit manager and the provider champion).
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
June 02, 2025 - Supervisor, Manager, or Clinical Leader Support for Patient Safety
(Strongly Disagree, Disagree, Neither … My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient … My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means … My supervisor, manager, or clinical leader takes action to address patient safety concerns that are
-
www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apb.html
August 01, 2022 - NAME
TITLE/ROLE
Nurse #1
Charge nurse
Nurse #2
RN
CNA X
Nursing tech
Manager … MS
Manager
Pertinent Interview Findings
There was only one certified nursing assistant ( … The nursing manager thought it was a safety issue to fill all the beds in the department, as they were
-
www.ahrq.gov/hai/cusp/modules/assemble/team-notes.html
December 01, 2012 - Say:
What reasons does the nurse manager give the senior executive for having a physician champion … Why does the nurse manager want the responsibility for the work to remain at the unit level? … The nurse manager on the CUSP team:
Supports CUSP activities. … Ask:
Why does the nurse manager meet with the nurse assistant? … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/2022-HSOPS-WPS-database-report-appendix-508.pdf
January 01, 2022 - Supervisor, Manager, or Clinical Leader Support for
Workplace Safety 53% 60% 89%
3. … , manager, or clinical leader regularly monitors
the workplace to identify unsafe working conditions … Supervisor, Manager, or Clinical Leader Support for
Workplace Safety 87% 78% 64%
3. … Supervisor, Manager, or Clinical Leader Support for Workplace
Safety 80% 87%
3. … Supervisor, Manager, or Clinical Leader Support for
Workplace Safety 85% 80% 81% 83%
3.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-database-report-appendix.pdf
January 01, 2024 - Supervisor, Manager, or Clinical Leader Support for Patient
Safety
79% 82% 78% 81% 80%
3. … Supervisor, Manager, or Clinical Leader Support for Patient
Safety 78% 81% 81% 75%
3. … , Clinical Leader,
Senior Leader
15 Supervisor, Manager, Department
Manager, Clinical Leader, Administrator … Supervisor, Manager, or Clinical Leader Support for Patient
Safety
84% 80% 79% 82%
3. … Supervisor, Manager, or Clinical Leader Support for Patient Safety 80% 84%
3.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-team-notes.docx
April 01, 2022 - Unit manager? Frontline staff nurses? Intensivists? Nurses’ aides? Others? … This is a great opportunity for the ICU team leads, such as the unit manager and charge nurse, to make … As a result, the nurse manager serves as the decision maker to carry out plans, and inspires staff to … this role is filled by the nurse manager, but this doesn’t necessarily have to be the case. … This role could be filled by a staff nurse, assistant nurse manager, a clinical nurse specialist, or
-
www.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/mod3-slides.html
February 01, 2023 - How should Sally and Molly’s manager react? … Slide 10
The Manager's Reaction
Images: Photos of the "Nurse Manager" and "Nurse Molly."