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www.ahrq.gov/patient-safety/settings/hospital/resource/guide/web5.html
December 01, 2017 - Slide 19: In Practice: Collaborating with the MCO care manager
An urban high-volume Medicaid hospital … of this Guide, the readmission reduction team invited Ellen's Medicaid Care Organization-based care manager … The MCO care manager was able to mobilize resources beyond what the hospital could offer, including physician … The care manager worked tirelessly to maintain regular contact with Ellen. … actively collaborate with care management entities; identify ways to efficiently connect with a care manager
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/sitetools/ts2-0ltc_learning_benchmarks.pdf
April 24, 2017 - The unit manager continually is telling her
what to do, in front of the residents and other staff. … Tell the unit manager to stop undercutting her.
b. … Tell the nursing supervisor to have a talk with the unit manager.
d. … Complain to the director of nursing that the unit manager is hypercritical and ineffective.
e. … Just let everyone know that the unit manager is having a bad day.
13.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/building-team-process-slides.html
December 01, 2017 - utilization) participates in daily nursing rounds
Members of nursing rounds may include:
Nurse Manager … (or charge nurse)
Case Manager (or discharge planner)
Social Worker
Bedside nurses assigned to … Slide 37
Catheter Need
Key Factor for Success: a nurse manager who supports this initiative and … Nurse caring for patient
78/227 (34.4)
Case manager
4/227 (1.8)
Nurse caring for … patient and case manager
1/227 (0.4)
Nurse caring for patient, case managger, and nurse manager
-
www.ahrq.gov/news/newsroom/case-studies/cp31304.html
February 01, 2013 - This prompted a Coastal Medical nurse care manager to call the patient the next day to check on him, … Kurose adds, "In retrospect, the nurse care manager feels that the call, prompted by the electronic Hospital … relationship between the patient and his patient-centered medical home in general and the nurse care manager
-
www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkitapa.html
March 01, 2014 - The executive director made clear his support, and then delegated the work to a nurse manager who took … The practice champion is a nurse care manager who is open to learning and improving her skills. … The nurse case manager refers fewer people than some practices, but the people are ready to enroll in
-
www.ahrq.gov/news/newsroom/case-studies/202402.html
July 01, 2024 - Adams RN, MSN, MHA, Chief Nursing Officer; Bettina Fitzgerald RN, BSN, Infection Preventionist Manager … ; John Garver, DO, Emergency Department Medical Director; Beverly Armijo, RN, BSN, House Manager; Gera
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/cousins_introslides.pdf
October 29, 2013 - Surveys on
Patient Safety Culture, Westat, Rockville, MD
Jim Motz, RPh, Specialty Pharmacy – Program
Manager … , Aurora Pharmacy, Inc., Elm Grove, WI
Dawn Amerman, Store Manager, Dexter
Pharmacy/Village Pharmacy
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.pdf
May 01, 2017 - • Why does the nurse manager want the
responsibility for the work to remain at
the unit level? … The physician champion is the physician
equivalent of the nurse opinion leader or nurse
manager on … SAY:
CUSP teams should also include the nurse
manager. … The nurse manager partners with
the L&D unit team and takes an active role in
the CUSP initiative, … Team leaders should
recruit a nurse manager, a physician
champion, and a senior executive.
-
www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Jeff_Rabkin.pdf
April 27, 2011 - La Toya works as a d1stnbution manager for Kroger, a ~ood job that she
earned by working her way up … PERSONAL IN FORMATION
O<:e.upation: Distr ib ut ion Manager,
Kroger
Location: Evendale
Age: 44 … Colleagues call her driven but caring, confident but not cocky;
employees often say she's the best manager
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/jeff-rabkin.pdf
April 27, 2011 - La Toya works as a d1stnbution manager for Kroger, a ~ood job that she
earned by working her way up … PERSONAL IN FORMATION
O<:e.upation: Distr ib ut ion Manager,
Kroger
Location: Evendale
Age: 44 … Colleagues call her driven but caring, confident but not cocky;
employees often say she's the best manager
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/fallspx/impguide.html
November 01, 2017 - including:
Facilitator [Jim]
Program Champion [Mary]
Director of Nursing (DON) [Joanie]
Nurse Manager … A [Miranda]
Nurse Manager B [Sally]
The Rehab Director [Anne]
Nursing Assistant A [Allison] … are:
Facilitator [Jim],
Program Champion [Mary],
Director of Nursing (DON) [Joanie],
Nurse Manager … from each unit [Miranda, Nurse Manager A, and Sally, Nurse Manager B],
Rehab Director [Anne], and … the Program Champion] know that he did have input on the Self-Assessment completed by Miranda [Nurse Manager
-
www.ahrq.gov/health-literacy/professional-training/shared-decision/success/story-5.html
September 01, 2020 - Neha Patel is a community transformation manager for the western EPHC transformation team, which works … About the Educator
Neha Patel is currently the Manager for Community Transformation for the West Region … Before joining the EPHC team, Neha began at Anthem in 2008 as a Behavioral Health Care Manager, and also
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/Hospital-Value-and-Efficiency-Supp-Item-Set-05.26.2021.pdf
January 01, 2021 - o Supervisor, Manager, or Clinical Leader Support for Improving Efficiency and
Reducing Waste (4 items … led to changes in our workflow......................... 1 2 3 4 5 9
Section D: Supervisor, Manager … Reducing Waste
How much do you agree or disagree with the following statements about your supervisor,
manager … My supervisor, manager, or clinical leader...
-
www.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/mod3.html
February 01, 2023 - Sounds like we need to talk this over with our manager. … What might the manager do to mitigate this situation? … Slide 10: The Manager's Reaction
Narration:
What might the manager do to mitigate this situation … Janet, the manager, should take the opportunity to talk with Molly about the situation and make some
-
www.ahrq.gov/hai/tools/mvp/modules/cusp/forming-cusp-team-fac-guide.html
February 01, 2017 - Slide 11: Team Roles—Unit Manager
Say:
The unit manager is often either a nurse manager or unit … manager. … The unit manager listens to staff concerns and represents the staff in communications with hospital administration … The unit manager mentors the team to speak up and identify defects. … Sixth, the champion, unit manager, and provider champions can seek additional exposure to CUSP tools
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/forming-cuspteam-facguide.docx
January 01, 2017 - Slide 10
Team Roles—Unit Manager
SAY:
The unit manager is often either a nurse manager or unit manager … The unit manager listens to staff concerns and represents the staff in communications with hospital administration … The unit manager mentors the team to speak up and identify defects. … Sixth, the champion, unit manager, and provider champions can seek additional exposure to CUSP tools
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
March 01, 2023 - Management
Practice Manager Business Manager
Office Manager Nurse Manager
Office Administrator Lab … Manager
Other Manager
d.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-datafilespec.pdf
September 16, 2019 - 13 = Social Worker
14 = Technologist, Technician (e.g., EKG,
Lab, Radiology)
15 = Supervisor, Manager … , Department
Manager, Clinical Leader,
Administrator, Director
16 = Senior Leader, Executive, C-Suite … My supervisor, manager,
or clinical leader seriously
considers staff suggestions
for improving patient … My supervisor, manager,
or clinical leader wants us
to work faster during busy
times, even if it means … My supervisor, manager,
or clinical leader takes
action to address patient
safety concerns that are
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops_20_site_level_specs.pdf
February 18, 2022 - 13 = Social Worker
14 = Technologist, Technician (e.g., EKG,
Lab, Radiology)
15 = Supervisor, Manager … , Department
Manager, Clinical Leader,
Administrator, Director
16 = Senior Leader, Executive, C-Suite … My supervisor, manager,
or clinical leader seriously
considers staff suggestions
for improving patient … My supervisor, manager,
or clinical leader wants us
to work faster during busy
times, even if it means … My supervisor, manager,
or clinical leader takes
action to address patient
safety concerns that are
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/tinsleyslides.pdf
September 01, 2015 - Clinical Nurse Manager
51
51
Underwood Surgery Center (USC)
• Physician owned multi-specialty … ORs
54
54
Underwood Surgery Center Structure
• One Administrator
• One Clinical Nurse Manager