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www.ahrq.gov/hai/cauti-tools/archived-webinars/connecting-dots-slides.html
December 01, 2017 - Support (H)
Manager Actions (U)
Feedback & Communication (U)
Organizational Learning (U)
Overall … engagement 15 , 16
Image: Bar chart depicting results for the four items in the HSOPS Supervisor/Manager … My supervisor/manager says a good work when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety. 76%
3. … My supervisor/manager overlooks patients safety problems that happen over and over. 71%
Slide 36
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www.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-engaging-leadership-slides.html
December 01, 2017 - Example of Personnel to Consider
Project coordinator
Infection preventionist, quality manager … , nurse manager
Nurse champion (engage nursing personnel)
Nurse educator, unit manager, charge … , utilization manager
Modified from www.catheterout.org)
Slide 27
Physicians…
(Following … Slide 52
2) Project Manager + The Champions (Nurse/Physician)
Identified during implementation … Do you have a dedicated project manager to coordinate your CAUTI prevention activities?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
September 01, 2009 - Supervisor/Manager Expectations & Actions Promoting Patient Safety1
(Strongly Disagree, Disagree, … My supervisor/manager says a good word when he/she sees a job done according to
established patient … My supervisor/manager seriously considers staff suggestions for improving patient safety. … My supervisor/manager overlooks patient safety problems that happen over and over. … Supervisor/Manager Expectations & Actions Promoting Patient Safety1
3.
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www.ahrq.gov/sites/default/files/2024-01/quintana-report.pdf
January 01, 2024 - Assess the usability of the mobile medication manager
1.4. … Assess the adoption of an online medication manager among patients when discharged
2. … Medication lists can be maintained by a Keystone or Proxy using our built-in medication manager. … Task Manager
3.7 Medication Manager
The InfoSAGE medication manager allows users to add medication and … The medication manager
enables quick and accurate accounting of drugs.
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www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-6.html
July 01, 2019 - Each care manager has approximately 200 patients. … .
0.5
Social Worker
Insurer-employed case manager.
13.8
MD Resident Trainee
… FTE
Business Operations Support Workforce Category/Role
Comments
1
RN Manager
… Each care manager has approximately 200 patients. … Panel manager can order routine screenings per protocol (e.g., mammograms for women aged 50 and over)
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/celebrating-success.pdf
April 01, 2022 - Situation-Background-Assessment-Recommendation or Request) technique to prepare for a
conversation with the manager … Below is a sample script of
Laura (surgical ICU (SICU) manager), whose units successfully reduced CAUTI … , speaking to Jack (medical
ICU (MICU) manager):
Situation: “Jack, what did you think about the presentation
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/57-ohio-hhoi-charter.pdf
August 01, 2021 - Project Director
Stephanie Kanuch, MEd
The MetroHealth System
skanuch@metrohealth.org
Project Manager … OSU, OU, UC, UT, WSU)
Elizabeth Littman, Executive Director (CWRU)
Dave Silvaggio, Senior Finance Manager … details)
HHOI Project Management Team
CWRU Project Director - Stephanie Kanuch, MEd
CWRU Project Manager … - Cathy Sullivan, MS, RD
OSU Project Manager - Ericka Bruce, MSEd
UC Project Manager - Mary Beth
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www.ahrq.gov/ncepcr/tools/case-studies/index.html
August 01, 2014 - NEA-BC, Regional Director - East Coast, HealthTeamWorks
Kelly Bowland, M.S.M., Education and Training Manager … The State University of New York at Buffalo, Department of Family Medicine
Deborah Kane, Program Manager
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/care-coordination-implementation-guide.pdf
March 01, 2023 - and
referred
Any member of the
interdisciplinary
team (RN, PT, RT,
MD Discharge
planner, Care
manager … staff
Any member of
the
interdisciplinary
care team
including
discharge
planner and/or
care manager … visit
Any member of the
interdisciplinary care
team, including
discharge planner
and/or care manager … CR
Connect patient
with needed
community
resources
Social Worker,
Discharge planner,
Care manager … great supplement to the in-person services of a community
health worker, social worker, care/case manager
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025-nursing-home-20-pilot-test-results-appendix.pdf
January 01, 2025 - Note 3: The survey staff positions are as follows:
• Administrators, Manager, Director (Admin/Manager … /Director):
Administrator/Executive Director, Assistant Director, Assistant Manager, Department
Head … 2.0 Pilot
Results (Page 1 of 4)
Survey Items by SOPS Composite Measure
Staff Position
Admin/
Manager … 2.0 Pilot
Results (Page 2 of 4)
Staff Position
Survey Items by SOPS Composite Measure
Admin/
Manager … 2025 SOPS Nursing Home
Survey 2.0 Pilot Results
Single Item Measures
Staff Position
Admin/
Manager
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.pdf
January 01, 2022 - alpha = .81)
• Patient Centeredness and Efficiency (3 items) (Cronbach’s alpha = .75)
• Supervisor, Manager … 1 2 3 4 5 9
Section D: Supervisor, Manager, or Clinical Leader Support for
Improving Efficiency … Reducing Waste
How much do you agree or disagree with the following statements about your supervisor,
manager … My supervisor, manager, or clinical leader...
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_8.pdf
October 01, 2016 - One social work case manager serves the four primary care teams, providing short term case
management … also serving as the primary
lab personnel manager. … This committee
includes the social work manager and supervisors, nursing manager and supervisor, CHWs … manager. … The Clinic RN Manager oversees the LVNs, MAs, and RN supervisors.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-survey-english-2.0.docx
June 05, 2025 - ☐1 Administrator, Manager, or Director
Administrator / Executive Director
Assistant Director
Assistant … Manager
Department Head
Director of Nursing / Nursing Supervisor
Medical Director
Minimum Data Set … (MDS) Coordinator / Resident Nurse Assessment Coordinator (RNAC)
Unit Manager / Charge Nurse
☐2 Administrative
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-survey-english-2.0.pdf
June 05, 2025 - ☐1 Administrator, Manager, or Director
Administrator / Executive Director
Assistant Director … Assistant Manager
Department Head
Director of Nursing / Nursing Supervisor
Medical Director
Minimum … Data Set (MDS) Coordinator /
Resident Nurse Assessment Coordinator
(RNAC)
Unit Manager / Charge
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/fagnan-reflections-perceptions-mosops.pdf
June 02, 2025 - Office manager/physician did
not seem interested in exploring the report.” … (PBRN)
One office manager considered it too lengthy and complex.
Many think their results are interesting … She asked “Are you absolutely sure my manager will
never see my survey . . .
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Arroyo.pdf
June 11, 2003 - old reporting
system, a paper-based Occurrence or Medication Error Report was submitted to
the risk manager … Only the patient safety specialist, risk manager, and physician advisor
have access to all of the stored … Once the occurrence is entered into the data system, the risk manager assigns
reviewers. … Once an occurrence is closed, the risk manager archives the report. … Cook, CDR (ret), RN (risk manager); Captain James E.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
June 02, 2025 - We suggest designating an Office Manager to complete this survey, and we strongly encourage consulting … Lead Clinician, Medical Director, Billing Manager) for accurate information. … Therefore, please consult with your
practice’s Office Manager, QI team, and Lead Physician or Medical … Please consult with your Office Manager, QI Team, physicians, and administrators
to learn about these … Lead Clinician, Medical Director, Billing Manager) for accurate information.
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case4.html
November 01, 2014 - A facilitator, often the CEO or senior-level staff or manager, leads each RCE. … The process owner—a nurse manager—also provided input on team staff selection. … This team was led by the nurse manager who was also the quality assurance coordinator. … One nurse manager stated that Lean was changing staff thinking and culture. … —Nurse Manager
When asked if the UTI project was a success, one nurse manager maintained that
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www.ahrq.gov/hai/cauti-tools/archived-webinars/cauti-sustainability-slides.html
December 01, 2017 - Using Data to Monitor Progress and Hardwiring CUSP Principles
Diane Byrum, RN, MSN, CCRN, CCNS, FCCM
Manager … Intensive Care Unit
Carolinas Medical Center, Charlotte, NC
Ginger Dickens, MSN, RN, CNML, CCRN
Nurse Manager … Slide 3
Sustaining Gains: Embedding CAUTI Policies
Diane Byrum RN, MSN, CCRN, CCNS, FCCM
Manager … Hospital Unit Story: Maury Regional Medical Center
Ginger Dickens, MSN, RN, CNML, CCRN
Nurse Manager … Event Analysis
Team notification – Nurse Manager, Medical Director, and Frontline staff notification
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www.ahrq.gov/data/apcd/backgroundrpt/app-a.html
April 01, 2017 - Vice President/General Manager
Provider and Health Plan Markets, Health Data & Management Solutions,