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talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/new-jersey-primary-care-research-network.html
January 01, 2012 - Toya Simmons
Network Member Email:
toya.simmons@rutgers.edu
Network Member Role:
Manager
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talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/national-dental-practice-based-research-network.html
January 01, 2012 - Network Member Email:
ahmathews@uab.edu
Network Member Role:
National Dental PBRN Program Manager
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talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/medication-safety-research-network-indiana.html
January 01, 2012 - Ann Kozak
Network Member Email:
rx-safenet@purdue.edu
Network Member Role:
Network Manager
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talkingquality.ahrq.gov/hai/cusp/modules/learn/index.html
July 01, 2018 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
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talkingquality.ahrq.gov/hai/cusp/index.html
December 01, 2023 - Defects Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
The Role of the Nurse Manager
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talkingquality.ahrq.gov/hai/cusp/modules/assemble/index.html
July 01, 2018 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
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talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/connecticut-center-primary-care.html
January 01, 2012 - Network Member Email:
kpasquale@centerforprimarycare.org
Network Member Role:
Senior Project Manager
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talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/brigham-and-womens-primary-care-practice-based-research-network.html
January 01, 2012 - Reyes Nieva
Network Member Email:
hreyes1@partners.org
Network Member Role:
Network Manager
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talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/va-womens-health-practice-based-research-network.html
July 08, 2013 - Diane Carney
Network Member Email:
Diane.Carney@va.gov
Network Member Role:
Program Manager
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talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/improvement-science-research-network.html
January 01, 2012 - Network Member Email:
pateld7@uthscsa.edu
Network Member Role:
Clinical Research Project Manager
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talkingquality.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
February 01, 2017 - Consumer Experience
CareSource
Presentation slides (PDF, 1.64 MB)
Graham Bouldin, MSW
Manager
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talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - 19: Open Communication
Say:
In the following video, Sharon brings up a mistake with her nurse manager … PLAY VIDEO
Video 3.2 Open Communication
Ask:
Sharon was comfortable talking to her nurse manager … Would a nurse in your facility be able to bring up an issue with the nurse manager as well? … Sharon was able to bring her mistake to the nurse manager and the director of nursing, who recognized
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
January 01, 2023 - Note 3: The survey job titles are as follows:
• Administrators/Managers (Admin/Manager): Executive … /Charge Nurse, Assistant
Director/Assistant Manager, Minimum Data Set (MDS)
Coordinator/Resident … Nursing Home Database (Page 1 of 6)
Job Title
Survey Items by SOPS Composite Measure
Admin/
Manager … Nursing Home Database (Page 2 of 6)
Job Title
Survey Items by SOPS Composite Measure
Admin/
Manager … Nursing Home Database (Page 3 of 6)
Job Title
Survey Items by SOPS Composite Measure
Admin/
Manager
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Achieving impressive customer service: 7 strategies for the health care manager . … Increased manager and staff training and improved and streamlined staff resource materials.
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talkingquality.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.html
June 01, 2023 - After watching the video, consider:
What actions by the nurse manager demonstrated cross-monitoring
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talkingquality.ahrq.gov/hai/cusp/modules/engage/index.html
July 01, 2018 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
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talkingquality.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
July 01, 2018 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
-
talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/aafp-national-research-network.html
January 01, 2012 - Network Member Email:
mspano@aafp.org
Network Member Role:
Research Communications Manager
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talkingquality.ahrq.gov/cpi/about/otherwebsites/webmm.ahrq.gov/index.html
October 01, 2015 - Vida Lynum , permissions manager for AHRQ PSNet and AHRQ Web M&M (phone: +1 415-476-4817; fax: +1 415
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/persell_cvd_disparities.pdf
September 18, 2014 - The integration of a care
manager into the primary care team in order to motivate patients was successful