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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 09, 2016 - indicate your agreement or disagreement with the following statements about your immediate supervisor/manager … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety
(1
(2
(3 … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over
(1
(2
(3
(4
(
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.docx
January 01, 2022 - Cronbach’s alpha = .81)
Patient Centeredness and Efficiency (3 items) (Cronbach’s alpha = .75)
Supervisor, Manager … member preferences have led to changes in our workflow
1
2
3
4
5
9
Section D: Supervisor, Manager … Reducing Waste
How much do you agree or disagree with the following statements about your supervisor, manager … My supervisor, manager, or clinical leader...
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talkingquality.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager … The Role of the Nurse Manager
The Role of the Nurse Manager module of the CUSP Toolkit addresses
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - (B1)
My supervisor/manager seriously considers staff
suggestions for improving patient safety. … (B3R)
78% 76% 2% Minor wording change
My supervisor, manager, or clinical leader
takes action to … (B1)
---- 77% ---- Dropped 1.0 item
--------------------------------------- My supervisor/manager … , Clinical Leader, Senior Leader
15 Supervisor, Manager, Department Manager, Clinical
Leader, Administrator … (B1)
My supervisor/manager seriously
considers staff suggestions for
improving patient safety.
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talkingquality.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
December 01, 2020 - 6
Comparing Two Team-Based Approaches to Diabetes Care Management
Medical Assistant Panel Manager … Clinic Manager: 8.5%.
Licensed Vocational Nurse: 8.9%.
Medical Assistant: 32.3%. … Below four smaller ovals captioned Staff Relationships, Quality Improvement Orientation, Manager Readiness … Medical Assistant Panel Manager Arm:
Pre: 74.1.
Post: 76.0.
Control Arm:
Pre: 71.0. … Medical Assistant Panel Manager Arm:
Pre: 47.5.
Post: 55.1*.
Control Arm:
Pre: 48.0.
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talkingquality.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager … The Role of the Nurse Manager
241 MB
2 min., 15 sec. … The Role of the Nurse Manager (4 video clips)
151 MB
1 min., 30 sec.
-
talkingquality.ahrq.gov/sites/default/files/2024-01/quintana-report.pdf
January 01, 2024 - Assess the usability of the mobile medication manager
1.4. … Assess the adoption of an online medication manager among patients when discharged
2. … Medication lists can be maintained by a Keystone or Proxy using our built-in medication manager. … Task Manager
3.7 Medication Manager
The InfoSAGE medication manager allows users to add medication and … The medication manager
enables quick and accurate accounting of drugs.
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talkingquality.ahrq.gov/hai/cusp/videos/index.html
September 01, 2019 - Understand Just Culture Accountability Debrief on Accountability Peer to Peer Coaching The Role of the Nurse Manager … Oversee Unit-Based Operations The Nurse Manager as a Mentor and Coach Encourage Professional Development
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talkingquality.ahrq.gov/teamstepps/webinars/index.html
September 01, 2019 - The presenters were Michelle Turner, RN, B.S.N., Nurse Manager at UIHC – Iowa River Landing, and Co-Project … Lead – TeamSTEPPS at IRL; Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing … The presenters were Michelle Turner, RN, B.S.N., Nurse Manager at UIHC – Iowa River Landing, and Co-Project … Lead – TeamSTEPPS at IRL; and Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing … Lead – TeamSTEPPS at IRL; and Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apb.html
August 01, 2022 - Interviewed:
NAME
TITLE/ROLE
Nurse #1
Charge nurse
Nurse #2
RN
CNA X
Nursing tech
Manager … MS
Manager
Pertinent Interview Findings
There was only one certified nursing assistant (CNA) that … The nursing manager thought it was a safety issue to fill all the beds in the department, as they were
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.pdf
January 01, 2022 - alpha = .81)
• Patient Centeredness and Efficiency (3 items) (Cronbach’s alpha = .75)
• Supervisor, Manager … 1 2 3 4 5 9
Section D: Supervisor, Manager, or Clinical Leader Support for
Improving Efficiency … Reducing Waste
How much do you agree or disagree with the following statements about your supervisor,
manager … My supervisor, manager, or clinical leader...
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
May 01, 2016 - Neha Patel is a community transformation manager for the western EPHC transformation
team, which works … No. 16-EHC030-6-EF
May 2016
www.ahrq.gov
About the Educator
Neha Patel is currently the Manager … Before joining the EPHC
team, Neha began at Anthem in 2008 as a Behavioral Health Care Manager, and
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talkingquality.ahrq.gov/hai/cusp/toolkit/bckgrnd-qi-team.html
December 01, 2012 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager … Quality Officer
Nurse Champion
Nurse Educator
Nurse Manager
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talkingquality.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
April 01, 2017 - My supervisor/manager considers staff input when making decisions about patient care.
… My supervisor/manager takes time to meet with staff to develop a plan for patient care.
… My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information) … My supervisor/manager resolves conflicts successfully.
13. … My supervisor/manager models appropriate team behavior.
14.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - , or Clinical Leader
Support for Improving Efficiency and
Reducing Waste
The supervisor, manager, … , Department Manager, Administrator 304 8%
Senior Leader, Executive, C-Suite 44 1%
Other Support Staff … , or Clinical Leader
Support for Improving Efficiency and
Reducing Waste
Your supervisor, manager … Support
Services
# Hospitals 47 41 47 47 46
# Respondents 1,521 208 797 355 445
Supervisor, Manager … Support
Services
# Hospitals 47 41 47 47 46
# Respondents 1,521 208 797 355 445
Supervisor, Manager
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/bckgrndqiteam.doc
August 07, 2012 - Officer or Chief Quality Officer
Nurse Champion
Nurse Educator
Nurse Manager
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
May 01, 2017 - After the hospital
joined the Program, the assistant nurse manager of L&D
and the assistant nurse manager … The project
manager transitioned into the local facilitator role and
worked approximately 20 hours … , and when to notify the nursing operations
manager. … As one nurse manager noted,
“I wouldn’t ask my staff to do something I wouldn’t do.” … The L&D unit manager educated staff on the new
procedures during meetings and via newsletters.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
May 01, 2017 - After the hospital
joined the Program, the assistant nurse manager of L&D
and the assistant nurse manager … The project
manager transitioned into the local facilitator role and
worked approximately 20 hours … , and when to notify the nursing operations
manager. … As one nurse manager noted,
“I wouldn’t ask my staff to do something I wouldn’t do.” … The L&D unit manager educated staff on the new
procedures during meetings and via newsletters.
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talkingquality.ahrq.gov/sops/international/hospital/translators.html
October 01, 2014 - Supervisor/Manager Expectations & Actions Promoting Patient Safety
(Strongly Disagree, Disagree, Neither … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety.
B3. … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_slides_fallprev.pptx
August 24, 2017 - practitioner or physician assistant)
Pharmacy
Pharmacists
Facilities and Environment
Materials manager …
Environmental services staff
Facilities engineer
Managers
Senior manager
Quality … improvement/safety/risk manager
Reference: Developed by Falls Toolkit Research Team.
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QI