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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-II-508.pdf
January 01, 2021 - Supervisor, Manager, or Clinical Leader Support for Patient Safety 79% 81% 82% 80%
3. … Supervisor, Manager, or Clinical Leader Support for Patient Safety 80% 81% 82% 82% 78% 78%
3. … , Clinical Leader,
Senior Leader
15 Supervisor, Manager, Department Manager,
Clinical Leader, Administrator … Supervisor, Manager, or Clinical Leader Support for Patient Safety 85% 80% 79% 81%
3. … Supervisor, Manager, or Clinical Leader Support for Patient Safety 79% 85%
3.
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preventiveservices.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager … The Role of the Nurse Manager
241 MB
2 min., 15 sec. … The Role of the Nurse Manager (4 video clips)
151 MB
1 min., 30 sec.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Jeff_Rabkin.pdf
April 27, 2011 - La Toya works as a d1stnbution manager for Kroger, a ~ood job that she
earned by working her way up … PERSONAL IN FORMATION
O<:e.upation: Distr ib ut ion Manager,
Kroger
Location: Evendale
Age: 44 … Colleagues call her driven but caring, confident but not cocky;
employees often say she's the best manager
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preventiveservices.ahrq.gov/hai/cusp/videos/index.html
September 01, 2019 - Understand Just Culture Accountability Debrief on Accountability Peer to Peer Coaching The Role of the Nurse Manager … Oversee Unit-Based Operations The Nurse Manager as a Mentor and Coach Encourage Professional Development
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
May 01, 2016 - Neha Patel is a community transformation manager for the western EPHC transformation
team, which works … No. 16-EHC030-6-EF
May 2016
www.ahrq.gov
About the Educator
Neha Patel is currently the Manager … Before joining the EPHC
team, Neha began at Anthem in 2008 as a Behavioral Health Care Manager, and
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - , or Clinical Leader
Support for Improving Efficiency and
Reducing Waste
The supervisor, manager, … , Department Manager, Administrator 304 8%
Senior Leader, Executive, C-Suite 44 1%
Other Support Staff … , or Clinical Leader
Support for Improving Efficiency and
Reducing Waste
Your supervisor, manager … Support
Services
# Hospitals 47 41 47 47 46
# Respondents 1,521 208 797 355 445
Supervisor, Manager … Support
Services
# Hospitals 47 41 47 47 46
# Respondents 1,521 208 797 355 445
Supervisor, Manager
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
May 01, 2017 - After the hospital
joined the Program, the assistant nurse manager of L&D
and the assistant nurse manager … The project
manager transitioned into the local facilitator role and
worked approximately 20 hours … , and when to notify the nursing operations
manager. … As one nurse manager noted,
“I wouldn’t ask my staff to do something I wouldn’t do.” … The L&D unit manager educated staff on the new
procedures during meetings and via newsletters.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
May 01, 2017 - After the hospital
joined the Program, the assistant nurse manager of L&D
and the assistant nurse manager … The project
manager transitioned into the local facilitator role and
worked approximately 20 hours … , and when to notify the nursing operations
manager. … As one nurse manager noted,
“I wouldn’t ask my staff to do something I wouldn’t do.” … The L&D unit manager educated staff on the new
procedures during meetings and via newsletters.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
May 01, 2017 - Escalation: Issues raised in daily huddle that cannot be addressed by manager/supervisor immediately … Default: direct supervisor or manager (subsequently: take turns to build skill among all)
3. … First-cycle agenda: Manager or supervisor leads
(1) Ask team for safety concerns or successes from previous … Take turns leading the huddle so that when the manager/supervisor is not available, the huddle still
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_slides_fallprev.pptx
August 24, 2017 - practitioner or physician assistant)
Pharmacy
Pharmacists
Facilities and Environment
Materials manager …
Environmental services staff
Facilities engineer
Managers
Senior manager
Quality … improvement/safety/risk manager
Reference: Developed by Falls Toolkit Research Team.
‹#›
QI
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/puh-implementation-factraining-guide.pdf
December 20, 2016 - The first video shows the wound nurse and the nurse manager
before and after rounds for one resident … o The Wound Nurse provides the number of residents that
were seen the prior week, and the Nurse Manager … o The Nurse Manager has the treatment book available to
look up Mrs. Jones’s treatments. … The Nurse Manager had assembled a list of residents
to be seen and gathered all the residents’ … A [Nancy]
Nurse Manager B [Jane]
Evening Nursing Supervisor [Amanda]
Dietitian [Kim]
Quality
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/prevhosp/2-preventablehospitalandedvisits-samplerpts_3.pdf
November 30, 2013 - review meeting
Rehab Department staff Rehab Department internal review
DON or Assistant DON, nurse manager … nurse,
dietitian, Rehab director or therapist
Weekly transfer risk meeting
DON or ADON, nurse manager … review meeting
Rehab Department staff Rehab Department internal review
DON or Assistant ADON, nurse manager … nurse,
dietitian, Rehab director or therapist
Weekly transfer risk meeting
DON or ADON, nurse manager … Managed care case
manager
1 0 0 1
Total 6
Purpose
The Monthly Transfers by Provider Report provides
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story3_anthem.pdf
July 01, 2016 - Jennifer Neer, an EPHC business change manager who attended the workshop, was
seated at a table with … STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
4
5
About the Educators
As a business change manager with
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preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-comp-kit.html
June 01, 2017 - Escalation : Issues raised in daily huddle that cannot be addressed by manager/supervisor immediately … Default: direct supervisor or manager (subsequently: take turns to build skill among all)
When: Start … First-cycle agenda: Manager or supervisor leads
Ask team for safety concerns or successes from previous … Take turns leading the huddle so that when the manager/supervisor is not available, the huddle still
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preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
August 01, 2022 - Scott, Ph.D., R.N., Manager of Patient Safety and Risk Management, University of Missouri
Kelly M. … Scott, Ph.D., Manager of Patient Safety and Risk Management, University of Missouri
Video production
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module5/module5_tools.docx
August 03, 2017 - This tool should be used by the quality improvement manager. … This form should be completed by the unit manager or unit champions.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-I-508-rev0921.pdf
January 01, 2021 - Supervisor, Manager, or Clinical Leader Support
for Patient Safety
Supervisors, managers, or clinical … , Clinical Leader, Senior Leader
Supervisor, Manager, Department Manager, Clinical Leader,
6,193 … , manager, or clinical leader
seriously considers staff suggestions for improving
patient safety. … (Item B1)
79% 6.75% 55% 71% 75% 79% 84% 88% 97%
My supervisor, manager, or clinical leader takes … • Supervisor/Manager/Clinical Leader/Senior Leader had the highest percentage of
respondents who
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preventiveservices.ahrq.gov/cpi/centers/ockt/hholland-bio.html
December 01, 2015 - Holland was manager of external communications at the American Occupational Therapy Association, Bethesda
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preventiveservices.ahrq.gov/sops/events/podcasts.html
May 01, 2017 - Speakers
Moderator: Theresa Famolaro SOPS Database Manager, Westat
Speaker: Rebecca Caschette
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar3_falls_staffroles.pdf
January 01, 2013 - Accreditation Manager and Co-Director of Measuring
to Achieve Patient Safety — M.A.P.S. … roles and training for your fall prevention
program.
2
A Little About Myself…
• Accreditation Manager