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  1. pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/readiness.html
    December 01, 2015 - Do you have buy-in of the practice's office manager/administrator regarding TeamSTEPPS implementation … ____ Yes   ____ No In the medical office setting, the full endorsement of the office manager/administrator … In many cases, the office manager/administrator is in a prime position to act as a key advocate for,
  2. pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - Achieving impressive customer service: 7 strategies for the health care manager . … Increased manager and staff training and improved and streamlined staff resource materials.
  3. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/putoolkit_module2_tools.docx
    February 16, 2011 - Discipline Names of possible implementation team members from each area Area of expertise Senior manager … Quality improvement/Safety/risk manager Wound staff Wound nurse Wound physician … Medical/surgical staff Other providers Patient representative Educator Materials manager
  4. pcmh.ahrq.gov/news/newsroom/case-studies/201906.html
    November 01, 2019 - Designation of OB clinical risk manager.
  5. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange.docx
    August 31, 2017 - Unit Team or frontline staff will communicate with the Implementation Team via (Unit Champions/Unit Manager … Instructor’s Note: If you don’t already have a senior administrative manager listed, consider adding … A SWAT representative, nurse manager, and quality representative shadowed nursing staff to ensure they … The program required the nurse manager to validate orders to ensure they were being followed and in place
  6. pcmh.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
    February 14, 2013 - __ ______________________________________ Pager # ________________________________ Case Manager
  7. pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/safe-clinical-pathway.html
    January 01, 2013 - This tool can be used by the nurse manager, staff nurses, and nursing assistants as an aid in designing
  8. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
    July 28, 2016 - Has a client services manager and case manager on staff who provide referrals for housing, mental health … Housing Services Contact: Nick, Manager (555) 555-2222 Community Housing Hours: 12-5pm Mon, 10am-3pm … Staff available 24/7, case manager onsite. Medication assistance available. … Transportation Assistance Contact: Rhonda, Manager (555) 555-5566 South Readmissions Service Hours: … XXX Administrator Director of Case Management Complex Care Manager 1 Complex Care Manager 2 3
  9. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
    March 01, 2017 - 19: Open Communication Say: In the following video, Sharon brings up a mistake with her nurse manager … PLAY VIDEO Video 3.2 Open Communication Ask: Sharon was comfortable talking to her nurse manager … Would a nurse in your facility be able to bring up an issue with the nurse manager as well? … Sharon was able to bring her mistake to the nurse manager and the director of nursing, who recognized
  10. pcmh.ahrq.gov/hai/cusp/toolkit/daily-goals.html
    December 01, 2012 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/readiness.pdf
    August 01, 2005 - Do you have buy-in of the practice’s office manager/administrator regarding TeamSTEPPS implementation … ____ Yes ____ No In the medical office setting, the full endorsement of the office manager/administrator … In many cases, the office manager/administrator is in a prime position to act as a key advocate for,
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-feb2015.pptx
    January 01, 2015 - Project Team Health Research & Educational Trust (HRET) Barb Edson (Project Director) Chris Hund (Project Manager … TeamSTEPPS® Fostering Buy-in: Front Lines to C-Suite Slide ‹#› Unit Change Team Medical Director Nurse Manager
  13. pcmh.ahrq.gov/opioids/implementing-what-works.html
    February 01, 2024 - Support for Patient-Centered Chronic Pain Care ," will implement AHRQ's interoperable CDS tool, Pain Manager
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
    January 01, 2023 - Note 3: The survey job titles are as follows: • Administrators/Managers (Admin/Manager): Executive … /Charge Nurse, Assistant Director/Assistant Manager, Minimum Data Set (MDS) Coordinator/Resident … Nursing Home Database (Page 1 of 6) Job Title Survey Items by SOPS Composite Measure Admin/ Manager … Nursing Home Database (Page 2 of 6) Job Title Survey Items by SOPS Composite Measure Admin/ Manager … Nursing Home Database (Page 3 of 6) Job Title Survey Items by SOPS Composite Measure Admin/ Manager
  15. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_slides_best-practices.pptx
    June 16, 2017 - (f) ‹#› Environmental Safety Hazard Report Tool 3D Hazard Report Form   To: Nurse Manager Equipment … Reports (date): Posting on Bulletin Boards (date):   Copies of this form must be forwarded to the Risk Manager … This protocol can be used by staff nurses, nursing assistants, and the unit manager to ensure that universal
  16. pcmh.ahrq.gov/patient-safety/about/uni-missouri-healthcare.html
    February 01, 2024 - coaching and teaching and provided visible leadership support for the project with director of nursing and manager
  17. pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
    August 01, 2022 - If you are not certain what to document, contact a CANDOR Disclosure Lead or risk manager.  
  18. pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
    August 01, 2022 - Is a risk manager available at all times to respond to patient safety incidents?
  19. pcmh.ahrq.gov/teamstepps/webinars/previous-webinars-2013.html
    August 01, 2017 - , LNHA, the Director of Consulting Services for QUALIDIGM, Sharon Kostboth-Harper, PHR, the Project Manager
  20. pcmh.ahrq.gov/news/newsroom/case-studies/201509.html
    January 01, 2018 - 2013 and has been successful," said Jake Regnitz, Pharm.D., Banner Desert's pharmacy operations senior manager

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