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pcmh.ahrq.gov/hai/cusp/modules/nursing/index.html
July 01, 2018 - Decolonization – Universal and Targeted
Tools
The Role of the Nurse Manager … The Role of the Nurse Manager module of the CUSP Toolkit addresses the role of nursing leaders … This module explains the–
Responsibilities of the nurse manager. … Leadership and management roles of the nurse manager. … The Nurse Manager as a Mentor and Coach (55 sec.)
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pcmh.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
December 01, 2012 - The Leadership and Management Roles of the Nurse Manager Slide 8. … The Nurse Manager as a Mentor and Coach Slide 9. Responsibilities of the Nurse Manager Slide 10. … Explain the leadership and management responsibilities of the nurse manager. … What is a Nurse Manager? … The Nurse Manager as a Mentor and Coach
Do:
Play the video.
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pcmh.ahrq.gov/hai/cusp/videos/09a-role-nurse-manager/index.html
June 01, 2018 - Decolonization – Universal and Targeted
Tools
The Role of the Nurse Manager … The Role of the Nurse Manager [10 min. 14 sec.] … 2018
Page originally created February 2013
Internet Citation: The Role of the Nurse Manager … https://www.ahrq.gov/hai/cusp/videos/09a-role-nurse-manager/index.html
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pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
December 01, 2015 - My supervisor/manager considers staff input when making decisions about patient care.
… My supervisor/manager takes time to meet with staff to develop a plan for patient care.
… My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information) … My supervisor/manager resolves conflicts successfully.
13. … My supervisor/manager models appropriate team behavior.
14.
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pcmh.ahrq.gov/teamstepps/instructor/reference/teampercept.html
April 01, 2017 - My supervisor/manager considers staff input when making decisions about patient care.
… My supervisor/manager takes time to meet with staff to develop a plan for patient care.
… My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information) … My supervisor/manager resolves conflicts successfully.
13. … My supervisor/manager models appropriate team behavior.
14.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
May 31, 2023 - My supervisor/manager considers staff
input when making decisions about
patient care.
9. … My supervisor/manager takes time to
meet with staff to develop a plan for
patient care.
11 … My supervisor/manager ensures that
adequate resources (e.g., staff, supplies,
equipment, information … My supervisor/manager resolves conflicts
successfully.
13. … My supervisor/manager models
appropriate team behavior.
14.
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pcmh.ahrq.gov/page/medical-home-what-do-we-know-what-do-we-need-know-review-earliest-evidence-effectiveness-of-the-patient-centered-medical-home-model-table-17
March 01, 2013 - multiple chronic conditions, including dementia and depression, and provide end-of-life care
Case manager … hospital discharge plan, and links patients to social services
No changes in access to care
Case manager … Program provides care manager and specialized IT tools
Existing electronic health records (EHRs) and … coordination and care transition support, and monitor patients using patient-accessible EHRs
Case manager … address patient’s care needs, including medication management and end-of-life planning
Case manager
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-31-facilitating-panel-management.pdf
September 01, 2015 - You are the panel manager. … Clinic Manager: Consults with current PCP. … Clinic Manager: Consults with current PCP. … CMO and AMD:
Notifies Clinic Manager, Nurse Manager, IT, Billing Manager, and Call Center Manager of … Clinic Manager:
The manager will ensure that the computer is updated with the revised PCP information
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teampercept.pdf
March 21, 2014 - My supervisor/manager considers staff input when making
decisions about patient care.
9. … My supervisor/manager takes time to meet with staff to
develop a plan for patient care.
11. … My supervisor/manager ensures that adequate resources
(e.g., staff, supplies, equipment, information … My supervisor/manager resolves conflicts successfully.
13. … My supervisor/manager models appropriate team
behavior.
14.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teampercept.pdf
December 09, 2015 - My supervisor/manager considers staff input when making
decisions about patient care.
9. … My supervisor/manager takes time to meet with staff to
develop a plan for patient care.
11. … My supervisor/manager ensures that adequate resources
(e.g., staff, supplies, equipment, information … My supervisor/manager resolves conflicts successfully.
13. … My supervisor/manager models appropriate team
behavior.
14.
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pcmh.ahrq.gov/evidencenow/tools/care-management.html
November 01, 2019 - Selecting the Right Care Manager and Clarifying the Care Manager Role
Training the Care Manager and
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pcmh.ahrq.gov/sites/default/files/attachments/Enhancing%20the%20Primary%20Care%20Team%201%208%20%2013.pdf
January 01, 2013 - Two potential mem-
bers of the primary care team—practice facilitator and care manager—can play
important … They are closely
integrated into the practice team
Care manager provides services to patients
and … -
tice track its patients with diabetes, a facilitator and
care manager would play different roles … In contrast, the care manager might use the disease
registry to actively manage care for individual … outreach or how clinicians identify and refer
patients with diabetes to the care manager.
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pcmh.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager … The Role of the Nurse Manager
The Role of the Nurse Manager module of the CUSP Toolkit addresses
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
November 16, 2011 - improvement/safety/risk manager
Other
Information systems staff
Administrative assistant … or quality improvement/safety/risk manager)
1C – Leadership Support Assessment
Implementation Team … , staff nurses, and nursing assistants
3B – Scheduled Rounding Protocol
Unit manager, staff nurses … X
X
X
Risk manager
X
X … X
Safety manager
X
X
X
Other
Educators
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pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
January 01, 2021 - , Clinical Leader, Senior
Leader
15 Supervisor, Manager, Department Manager,
Clinical Leader, … 1 2 3 4 5 9
4
SECTION B: Your Supervisor, Manager, or Clinical Leader
How much do you … agree or disagree with the following statements about your immediate supervisor,
manager, or clinical … My supervisor, manager, or clinical leader
seriously considers staff suggestions for
improving patient … My supervisor, manager, or clinical leader
takes action to address patient safety
concerns that are
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pcmh.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager … The Role of the Nurse Manager
241 MB
2 min., 15 sec. … The Role of the Nurse Manager (4 video clips)
151 MB
1 min., 30 sec.
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pcmh.ahrq.gov/hai/cusp/videos/index.html
September 01, 2019 - Understand Just Culture Accountability Debrief on Accountability Peer to Peer Coaching The Role of the Nurse Manager … Oversee Unit-Based Operations The Nurse Manager as a Mentor and Coach Encourage Professional Development
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pcmh.ahrq.gov/policy/privacy.html
November 01, 2017 - For each system of records, a specified AHRQ employee, known as a system manager, is responsible for … The AHRQ system manager, along with his or her mailing address, is listed in the Federal Register notice … For each system of records, a specified Agency employee, known as a system manager, is responsible for … The system manager, along with his or her mailing address, is also listed in the Federal Register . … For each system of records, a specified Agency employee, known as a system manager, is responsible for
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
June 09, 2016 - Therapist
13 Social Worker
14 Technologist, Technician (e.g., EKG, Lab, Radiology)
Supervisor, Manager … , Clinical Leader, Senior Leader
15 Supervisor, Manager, Department Manager, Clinical Leader, Administrator … same patient safety problems keep happening
1
2
3
4
5
9
SECTION B: Your Supervisor, Manager … My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient … My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means