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healthcare411.ahrq.gov/hai/cusp/modules/nursing/index.html
July 01, 2018 - The Role of the Nurse Manager module of the CUSP Toolkit addresses the role of nursing leaders … This module explains the–
Responsibilities of the nurse manager. … Leadership and management roles of the nurse manager. … The Nurse Manager as a Mentor and Coach (55 sec.) … 2018
Page originally created January 2013
Internet Citation: The Role of the Nurse Manager
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healthcare411.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
December 01, 2012 - The Leadership and Management Roles of the Nurse Manager Slide 8. … The Nurse Manager as a Mentor and Coach Slide 9. Responsibilities of the Nurse Manager Slide 10. … Explain the leadership and management responsibilities of the nurse manager. … What is a Nurse Manager? … The Nurse Manager as a Mentor and Coach
Do:
Play the video.
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healthcare411.ahrq.gov/hai/cusp/videos/09a-role-nurse-manager/index.html
June 01, 2018 - Comprehensive Unit-based Safety Program (CUSP)
Videos
The Role of the Nurse Manager … Decolonization – Universal and Targeted
Tools
The Role of the Nurse Manager … The Role of the Nurse Manager [10 min. 14 sec.] … 2018
Page originally created February 2013
Internet Citation: The Role of the Nurse Manager … https://www.ahrq.gov/hai/cusp/videos/09a-role-nurse-manager/index.html
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
May 31, 2023 - My supervisor/manager considers staff
input when making decisions about
patient care.
9. … My supervisor/manager takes time to
meet with staff to develop a plan for
patient care.
11 … My supervisor/manager ensures that
adequate resources (e.g., staff, supplies,
equipment, information … My supervisor/manager resolves conflicts
successfully.
13. … My supervisor/manager models
appropriate team behavior.
14.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teampercept.pdf
March 21, 2014 - My supervisor/manager considers staff input when making
decisions about patient care.
9. … My supervisor/manager takes time to meet with staff to
develop a plan for patient care.
11. … My supervisor/manager ensures that adequate resources
(e.g., staff, supplies, equipment, information … My supervisor/manager resolves conflicts successfully.
13. … My supervisor/manager models appropriate team
behavior.
14.
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healthcare411.ahrq.gov/teamstepps/instructor/reference/teampercept.html
April 01, 2017 - My supervisor/manager considers staff input when making decisions about patient care.
… My supervisor/manager takes time to meet with staff to develop a plan for patient care.
… My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information) … My supervisor/manager resolves conflicts successfully.
13. … My supervisor/manager models appropriate team behavior.
14.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
September 05, 2012 - Nurse Practitioner Physician Physician's Assistant 32.2 52.1 15.7
Care Coordinator Clinic Manager … 23
Communication (CG-CAHPS)
Pre Post Pre Post Pre Post Community Health Worker (CHW) Arm MA Panel Manager … Illness Care (PACIC-11) 55.1*
Pre Post Pre Post Pre Post Community Health Worker (CHW) Arm MA Panel Manager … Clinic
Functionality
Staff
Relationships
Quality
Improvement
Orientation
Manager … Clinic
Functionality
Staff
Relationships
Quality
Improvement
Orientation
Manager
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
November 16, 2011 - improvement/safety/risk manager
Other
Information systems staff
Administrative assistant … or quality improvement/safety/risk manager)
1C – Leadership Support Assessment
Implementation Team … , staff nurses, and nursing assistants
3B – Scheduled Rounding Protocol
Unit manager, staff nurses … X
X
X
Risk manager
X
X … X
Safety manager
X
X
X
Other
Educators
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
January 01, 2021 - , Clinical Leader, Senior
Leader
15 Supervisor, Manager, Department Manager,
Clinical Leader, … 1 2 3 4 5 9
4
SECTION B: Your Supervisor, Manager, or Clinical Leader
How much do you … agree or disagree with the following statements about your immediate supervisor,
manager, or clinical … My supervisor, manager, or clinical leader
seriously considers staff suggestions for
improving patient … My supervisor, manager, or clinical leader
takes action to address patient safety
concerns that are
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_4.pdf
October 01, 2016 - The practice is learning that each physician could
use a full-time care manager. … The offices of
the IHS, care manager, and CHW are close together to facilitate interaction. … • Bimonthly care manager meetings. … health manager, and the IHS. … The occupational health manager is the registry
manager, runs data reports and develops workflow maps
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
June 09, 2016 - Therapist
13 Social Worker
14 Technologist, Technician (e.g., EKG, Lab, Radiology)
Supervisor, Manager … , Clinical Leader, Senior Leader
15 Supervisor, Manager, Department Manager, Clinical Leader, Administrator … same patient safety problems keep happening
1
2
3
4
5
9
SECTION B: Your Supervisor, Manager … My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient … My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means
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healthcare411.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
November 15, 2019 - indicate your agreement or disagreement with the following statements about your immediate supervisor/manager … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety
(1
(2
(3 … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over
(1
(2
(3
(4
(
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healthcare411.ahrq.gov/evidencenow/tools/care-management.html
November 01, 2019 - Selecting the Right Care Manager and Clarifying the Care Manager Role
Training the Care Manager and
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
August 24, 2012 - ASK:
· What reasons does the nurse manager give the senior executive for having a physician champion … · Why does the nurse manager want the responsibility for the work to remain at the unit level? … ASK:
· What guidelines does the nurse manager provide to the CUSP team members to educate them about … ASK:
· Why does the nurse manager meet with the nurse assistant? … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
January 01, 2024 - Case manager is helpful 3
4. Choosing the services that matter to you 2
5. … Rating of case manager 1
HCBS CAHPS Survey Database 2024 Chartbook 4
Table 1. … Case manager helped when asked to get or fi x equipment^ 1,117
Case manager helped when asked to get … {case manager}? … Would you say you would
recommend the {case manager}?
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
January 01, 2022 - Workplace Aggression Policies, Procedures, and Training (2 items) (Cronbach’s alpha = 0.67)
• Supervisor, Manager … ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 9
3
Section D: Supervisor, Manager … My supervisor, manager, or clinical leader
regularly monitors the workplace to identify
unsafe working … My supervisor, manager, or clinical leader
encourages providers and staff to report their
concerns … My supervisor, manager, or clinical leader can
be trusted to do the right thing to keep
providers and
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool11_comm_resource.docx
September 12, 2016 - Homeless Services
Multi-Service Drop in Center
Contact: Jennifer, Manager (555) 555-8888
Hours: 10am … Has a client services manager and case manager on staff who provide referrals for housing, mental health … Housing Services
Community Housing Resource Center
Contact: Nick, Manager (555) 555-2222
Hours: 12- … Staff available 24/7, case manager onsite. Medication assistance available. … Transportation Assistance
South Readmissions County Transit
Contact: Rhonda, Manager (555) 555-5566
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healthcare411.ahrq.gov/policy/privacy.html
November 01, 2017 - For each system of records, a specified AHRQ employee, known as a system manager, is responsible for … The AHRQ system manager, along with his or her mailing address, is listed in the Federal Register notice … For each system of records, a specified Agency employee, known as a system manager, is responsible for … The system manager, along with his or her mailing address, is also listed in the Federal Register . … For each system of records, a specified Agency employee, known as a system manager, is responsible for
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - Supervisor, Manager, or Clinical Leader Support for Patient Safety
(Strongly Disagree, Disagree, Neither … My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient … My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means … My supervisor, manager, or clinical leader takes action to address patient safety concerns that are