-
ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
October 01, 2014 - A patient at this level receives a call from a nurse care manager at weeks 6 and 26. … Because member interventions are delivered most frequently by a care manager, often the coordination … must take place at the care manager to physician (or physician office) level. … The physician is familiar with the nurse care manager and feels comfortable communicating with him or … If a member answers either question affirmatively, the care manager continues with the PHQ-9.
-
ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
Image: Cartoon of a yellow schoolbus with the words … Example- Hospital x Greatest opportunities:
Feedback & Communication About Errors
Supervisor/Manager … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-1-Intro.pdf
January 01, 2020 - Senior Study Director, SOPS Database Manager
User Network for the AHRQ Surveys on Patient
Safety Culture … (SOPS)
Westat
Laura Gray, M.P.H., (Moderator)
Senior Study Director, SOPS Project Manager
User Network
-
ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/assemble/team-notes.html
December 01, 2012 - Say:
What reasons does the nurse manager give the senior executive for having a physician champion? … Why does the nurse manager want the responsibility for the work to remain at the unit level? … The nurse manager on the CUSP team:
Supports CUSP activities. … Ask:
Why does the nurse manager meet with the nurse assistant? … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
September 01, 2016 - The manager noted
that several people on the team have personal
experience as enrollees in the Oregon … The CSRs are expected to
bring their manager proposed solutions rather
than problems. … The manager of customer service tracks both
the quality and quantity of interactions with
members. … In the interest of visibility and team
cohesion, the manager also reviews these
performance measures … Finally, the customer service staff and manager
work together to catalog what they are hearing
from
-
ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptmgmt/acknowledgements.html
July 01, 2018 - Virginia Gerling
Design and Development Group
McKesson Health Solutions
Teri Green
Equality Care Manager … United Providers
David Larsen
Director, Quality Improvement, SelectHealth
Pam Larson, MPH
Content Manager … , Clinical Product Development
Magellan Health Services
Jay Mazelsky
Vice President and General Manager … Kathleen McDarby
Senior Health Services Analyst
Anthem Blue Cross Blue Shield
Hope Sasek, RN
Manager
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
November 15, 2019 - indicate your agreement or disagreement with the following statements about your immediate supervisor/manager … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety
(1
(2
(3 … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over
(1
(2
(3
(4
(
-
ce.effectivehealthcare.ahrq.gov/evidencenow/tools/care-management.html
November 01, 2019 - Selecting the Right Care Manager and Clarifying the Care Manager Role
Training the Care Manager and
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
January 01, 2024 - Case manager is helpful 3
4. Choosing the services that matter to you 2
5. … Rating of case manager 1
HCBS CAHPS Survey Database 2024 Chartbook 4
Table 1. … Case manager helped when asked to get or fi x equipment^ 1,117
Case manager helped when asked to get … {case manager}? … Would you say you would
recommend the {case manager}?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/leveraging-cultural-change-080814.pptx
January 01, 2013 - Slide 1
Leveraging Cultural Change to Reduce Urinary Catheter Use
1
Linda Greene, RN,MPS,CIC
Manager … Intensivists
Nurse Manager
MD Director
Nurses
ICU BUS
The ICU Culture
13
How important is reduction … Medical Director
Nurse Manager
Nurses
Intensivists
Others
In any clinical area you will find that … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
January 01, 2022 - Workplace Aggression Policies, Procedures, and Training (2 items) (Cronbach’s alpha = 0.67)
• Supervisor, Manager … ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 9
3
Section D: Supervisor, Manager … My supervisor, manager, or clinical leader
regularly monitors the workplace to identify
unsafe working … My supervisor, manager, or clinical leader
encourages providers and staff to report their
concerns … My supervisor, manager, or clinical leader can
be trusted to do the right thing to keep
providers and
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-for-Hospitals-12-15-22.docx
December 01, 2022 - Workplace Aggression Policies, Procedures, and Training (2 items) (Cronbach’s alpha = 0.67)
· Supervisor, Manager … How much do you agree or disagree with the following statements about your immediate supervisor, manager … My supervisor, manager, or clinical leader regularly monitors the workplace to identify unsafe working … My supervisor, manager, or clinical leader encourages providers and staff to report their concerns about … My supervisor, manager, or clinical leader can be trusted to do the right thing to keep providers and
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.docx
June 06, 2018 - Management: Medical Director, Center Director, Clinical Director/Administrator, Nurse Manager,
Business … Manager, Materials Manager, Office Manager, Other Manager
f.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool11_comm_resource.docx
September 12, 2016 - Homeless Services
Multi-Service Drop in Center
Contact: Jennifer, Manager (555) 555-8888
Hours: 10am … Has a client services manager and case manager on staff who provide referrals for housing, mental health … Housing Services
Community Housing Resource Center
Contact: Nick, Manager (555) 555-2222
Hours: 12- … Staff available 24/7, case manager onsite. Medication assistance available. … Transportation Assistance
South Readmissions County Transit
Contact: Rhonda, Manager (555) 555-5566
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool3d.docx
January 29, 2013 - Hazard Report Form
To: Nurse Manager
Equipment or Condition Presenting Hazard:
Location of Hazard: … Reports (date):
Posting on Bulletin Boards (date):
Copies of this form must be forwarded to the Risk Manager
-
ce.effectivehealthcare.ahrq.gov/policy/privacy.html
November 01, 2017 - For each system of records, a specified AHRQ employee, known as a system manager, is responsible for … The AHRQ system manager, along with his or her mailing address, is listed in the Federal Register notice … For each system of records, a specified Agency employee, known as a system manager, is responsible for … The system manager, along with his or her mailing address, is also listed in the Federal Register . … For each system of records, a specified Agency employee, known as a system manager, is responsible for
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - Supervisor, Manager, or Clinical Leader Support for Patient Safety
(Strongly Disagree, Disagree, Neither … My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient … My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means … My supervisor, manager, or clinical leader takes action to address patient safety concerns that are
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/3-sorra-sops-hospital-survey-2-0-webcast.pdf
July 20, 2020 - Supervisor, manager, or clinical leader support for patient safety
10. … (B1) 80%
HSOPS 1.0 My supervisor/manager seriously considers staff suggestions for improving patient … , or clinical leader
Support for Patient Safety
Supervisor/Manager Expectations &. … Actions
Promoting Patient Safety
85% 77% 8% 81% 76% 5%
My Supervisor manager, or clinical leader … (B1)
My supervisor/manager seriously considers
staff suggestions fo r improving patient safety.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-team-notes.docx
April 01, 2022 - Unit manager? Frontline staff nurses? Intensivists? Nurses’ aides? Others? … This is a great opportunity for the ICU team leads, such as the unit manager and charge nurse, to make … As a result, the nurse manager serves as the decision maker to carry out plans, and inspires staff to … this role is filled by the nurse manager, but this doesn’t necessarily have to be the case. … This role could be filled by a staff nurse, assistant nurse manager, a clinical nurse specialist, or
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/2022-HSOPS-WPS-database-report-appendix-508.pdf
January 01, 2022 - Supervisor, Manager, or Clinical Leader Support for
Workplace Safety 53% 60% 89%
3. … , manager, or clinical leader regularly monitors
the workplace to identify unsafe working conditions … Supervisor, Manager, or Clinical Leader Support for
Workplace Safety 87% 78% 64%
3. … Supervisor, Manager, or Clinical Leader Support for Workplace
Safety 80% 87%
3. … Supervisor, Manager, or Clinical Leader Support for
Workplace Safety 85% 80% 81% 83%
3.