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ce.effectivehealthcare.ahrq.gov/hai/cusp/index.html
December 01, 2023 - Defects Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
The Role of the Nurse Manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/8-building-core-team.docx
June 01, 2023 - Team members do not have to be a director, chief, or manager.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
October 01, 2020 - immediate after-call survey
23
Contact Information
Lisa Franchetti, MA, CPHQ
Customer Experience Manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/dischargeprep.pdf
February 14, 2013 - __
______________________________________
Pager # ________________________________
Case Manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
February 24, 2011 - If nurse bedside shift report does not happen, call the nurse manager at [insert phone number].
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ce.effectivehealthcare.ahrq.gov/ncepcr/communities/pbrn/registry/va-womens-health-practice-based-research-network.html
July 08, 2013 - Diane Carney
Network Member Email:
Diane.Carney@va.gov
Network Member Role:
Program Manager
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/implement/index.html
July 01, 2018 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
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ce.effectivehealthcare.ahrq.gov/ncepcr/communities/pbrn/registry/association-pediatric-program-directors-longitudinal-educational-assessment-research-network.html
February 15, 2013 - Name:
Robin Young
Network Member Email:
learn@appd.org
Network Member Role:
Project Manager
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ce.effectivehealthcare.ahrq.gov/ncepcr/communities/pbrn/registry/brigham-and-womens-primary-care-practice-based-research-network.html
January 01, 2012 - Reyes Nieva
Network Member Email:
hreyes1@partners.org
Network Member Role:
Network Manager
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ce.effectivehealthcare.ahrq.gov/ncepcr/communities/pbrn/registry/connecticut-center-primary-care.html
January 01, 2012 - Network Member Email:
kpasquale@centerforprimarycare.org
Network Member Role:
Senior Project Manager
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ce.effectivehealthcare.ahrq.gov/sops/events/webinars/introducing-asc.html
October 01, 2018 - Endoscopy Center, Boise, ID Digestive Health Clinic (PDF, 740 KB)
Terry Tinsley, RN
Clinical Nurse Manager
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ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
February 01, 2017 - Consumer Experience
CareSource
Presentation slides (PDF, 1.64 MB)
Graham Bouldin, MSW
Manager
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/identify/index.html
July 01, 2018 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
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ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/staff-safety-assessment.html
December 01, 2012 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/assemble/index.html
July 01, 2018 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/understand/index.html
July 01, 2018 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
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ce.effectivehealthcare.ahrq.gov/es/sops/bibliography/index.html?page=2
January 01, 2024 - How differences between manager and clinician perceptions of safety culture impact hospital processes … Understanding the peer, manager, and system influence on patient safety.
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ce.effectivehealthcare.ahrq.gov/sops/bibliography/index.html?page=2
January 01, 2024 - How differences between manager and clinician perceptions of safety culture impact hospital processes … Understanding the peer, manager, and system influence on patient safety.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/system/pfcasestudies/healthteamworks.pdf
August 01, 2014 - NEA-BC, Regional Director - East Coast, HealthTeamWorks
Kelly Bowland, M.S.M., Education and Training Manager … State University of New York at Buffalo,
Department of Family Medicine
ii
Deborah Kane, Program Manager … HealthTeamWorks’ manager of education and training oversees
Coach University and is responsible for: … Every coach, program manager, and regional director employed by HealthTeamWorks is expected to
be able … has a core team of coaches who typically serve as Coach University faculty, but
any coach, program manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/implementing-stewardship-slides.pptx
September 01, 2022 - improvement
Diplomatic, collegial, communication skills
Administrative lead
Who: a pharmacist, an office manager … , or a nurse manager
Duties
Meeting agendas
Distribution of communications
Facilitate extraction of electronic