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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-facnotes.docx
May 01, 2017 - The manager of the center has noticed that the same problem is recurring and wants to delve deeper into … To determine the right course of action, the manager will use the problem triage algorithm.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar3_falls_staffroles.pdf
January 01, 2013 - Accreditation Manager and Co-Director of Measuring
to Achieve Patient Safety — M.A.P.S. … roles and training for your fall prevention
program.
2
A Little About Myself…
• Accreditation Manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-unc-webcast-fenton-wilhelm-amos.pdf
August 15, 2019 - Patient Safety Reporting System
Project Sponsors
Stephenie Fenton-Wilhelm and Lukasz Mazur
Project Manager … Accountability
Expectation for completion of Patient Safety Culture education
Expectation for manager
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ce.effectivehealthcare.ahrq.gov/ncepcr/tools/case-studies/ncahec.html
August 01, 2014 - All practice coaches participate in biweekly training calls led by the program director or the QI manager … Faculty and trainers
The program director and QI manager serve as primary faculty for training practice … In addition, the program is in the process of adding a health information technology (IT) manager to … A QI manager spends 60 percent of her or his time on teaching QI methods, producing curriculum, and disseminating … A health IT manager will spend 60percent of his or her time training practice coaches on meaningful use
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/putoolkit_module2_tools.docx
February 16, 2011 - Discipline
Names of possible implementation team members from each area
Area of expertise
Senior manager … Quality improvement/Safety/risk manager
Wound staff
Wound nurse
Wound physician … Medical/surgical staff
Other providers
Patient representative
Educator
Materials manager
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ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/20150122/webcast_01_22_15.html
April 01, 2023 - Lurie Children’s Hospital of Chicago
Child HCAHPS (PDF, 485 KB)
Sandra Schultz
Manager of
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2a.html
June 01, 2010 - Developed for individuals with HIV served in ambulatory settings
Case manager helpfulness … Percentage of people who feel it is a problem to receive advice/assistance from more than one case manager … Proportion of members who report they can easily get in touch with their care coordinator or case manager … (also measure of frequency of contact with case manager)
AXIS Healthcare (as reported by Center
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange.docx
August 31, 2017 - Unit Team or frontline staff will communicate with the Implementation Team via (Unit Champions/Unit Manager … Instructor’s Note: If you don’t already have a senior administrative manager listed, consider adding … A SWAT representative, nurse manager, and quality representative shadowed nursing staff to ensure they … The program required the nurse manager to validate orders to ensure they were being followed and in place
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/engage/exec-slides.html
December 01, 2012 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager … Return to Contents
Slide 9: Meets Monthly With the CUSP Team
Joins frontline staff and middle manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Blegen.pdf
January 01, 2004 - Unit manager.
b. Socialization/training.
c. Safety emphasis.
d. … Items referring to the unit manager factored separately as did the items
referring to pharmacists. … Dimension means and reliability coefficients
Number
items Means
Cronbach
alpha
Unit manager … Unit manager promotion of safety climate was marginally different. … dimensions across hospitals in pilot test
Hospital A Hospital B
Significance
(N=190)
Unit manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
February 14, 2013 - __
______________________________________
Pager # ________________________________
Case Manager
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ce.effectivehealthcare.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/themes.html
October 01, 2015 - Donahue et al reported that a committed mid-level manager in addition to strategic or visionary leaders … coordination. 27 For example, although these clinics did not have the funds to hire an official “care manager … with the most improvement in diabetes care reported greater involvement of a patient-centered care manager … and greater integration of the care manager into the overall care team compared to practices with the
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
September 01, 2020 - Manager/Support Staff
A shared decisionmaking manager organizes the clinical practice to incorporate
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ce.effectivehealthcare.ahrq.gov/ncepcr/tools/workforce-financing/case-example-2.html
July 01, 2019 - staff member is a former nurse with some PA training and a health coach who serves as a full-time panel manager … primary care and 1 behavioral health).
.4
MD/DO-Behavioral Health Psychiatrist
1.0
RN Care Manager … Care and transition management of high-risk patients
The Vermont Blueprint for Health-funded panel manager … The THC staff member funded by the Blueprint serves as a panel manager and liaison to community services … The Blueprint-funded panel manager separately tracks discharge of THC patients from the hospital and
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ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/nurse-empower/slides.html
October 01, 2014 - Joanne Timmel, MSN, RN, NE-BC
Nurse Manager
The John Hopkins Hospital
On top of slide it states … are best able to identify impediments to safe, efficient care
Staff value patient-centered care
Manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/dischargeprep.docx
January 02, 2013 - MEDICAL TEAM ______
Attending:
Pager #
Pager #
Pager #
Case Manager:
Pager #
Language
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/brownslides.pdf
August 13, 2015 - stations
• Full time staff: 11 RNs, 1
LPN, 7 CMAs
• Part time/prn staff: 3 RNs
• One Endoscopy Manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
May 23, 2013 - • If nurse bedside shift report does not
happen, call the nurse manager at [insert
phone number]
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/planning/RES_PM_1aDivision-of-Resp.pdf
July 21, 2005 - Project
management
• Designate a project manager
who will manage the day-
to-day operations and will
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-2-presentation.pdf
May 01, 2007 - Visibility to all staff
• Requirements for
documentation
• Employee Relations
involvement
Training
• Manager