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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/fagnan-reflections-perceptions-mosops.pdf
October 04, 2018 - Office manager/physician did
not seem interested in exploring the report.” … (PBRN)
One office manager considered it too lengthy and complex.
Many think their results are interesting … She asked “Are you absolutely sure my manager will
never see my survey . . .
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-intro-slides.pdf
March 23, 2022 - Center of
Excellence for Pediatric Quality Measurement, Boston Children’s
Hospital
• Joshua Rubin, Manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
January 28, 2021 - Programs
Agency for Healthcare Research and Quality
• Lisa Franchetti, MA, CPHQ
Customer Experience Manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/healthcare-team.docx
March 01, 2017 - Dietary
The dietary manager manages the facilities’ food and nutrition department. … Environmental Services
The environmental services manager coordinates activities of housekeeping and
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-persily.pdf
February 14, 2018 - 1% Security
8% Other
5050
Demographics of respondents
35% Nursing Staff (RN/LPN)
15% Manager … , Department Manager,
Administrator
11% Office Staff
6% Behavioral Health Technician
6% Psychologist
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool3a.docx
January 28, 2013 - This tool can be used by the quality improvement manager, staff nurses, and nursing assistants as an
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool3e.docx
January 29, 2013 - This tool can be used by the nurse manager, staff nurses, and nursing assistants as an aid in designing
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
May 01, 2017 - After the hospital
joined the Program, the assistant nurse manager of L&D
and the assistant nurse manager … The project
manager transitioned into the local facilitator role and
worked approximately 20 hours … , and when to notify the nursing operations
manager. … As one nurse manager noted,
“I wouldn’t ask my staff to do something I wouldn’t do.” … The L&D unit manager educated staff on the new
procedures during meetings and via newsletters.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
May 01, 2017 - After the hospital
joined the Program, the assistant nurse manager of L&D
and the assistant nurse manager … The project
manager transitioned into the local facilitator role and
worked approximately 20 hours … , and when to notify the nursing operations
manager. … As one nurse manager noted,
“I wouldn’t ask my staff to do something I wouldn’t do.” … The L&D unit manager educated staff on the new
procedures during meetings and via newsletters.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/team-info-form.docx
May 01, 2017 - Officer or Chief Quality Officer
Nurse Champion
Nurse Educator
Labor and Delivery Nurse Manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/2_mon_yee.pdf
October 31, 2014 - Implementation and Use of CGCAHPS
• Scores sent monthly to clinic by National
Research Corporation
• Clinic manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-4-practice-management.pdf
September 01, 2015 - • Data manager for QI. A relatively new role emerging in practices is the QI data
manager. … Introduce yourself to the practice manager and
arrange a time to meet with him or her early in your … This will
enhance your chances of engaging the practice manager as a key support for your work with … The practice manager may also be part of the front desk staff. … Practice Grant
manager writer
-
Operator/
scheduler
Chief
Financial
Officer
.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nh-survey-06-16-21.doc
June 16, 2021 - Administrator/Manager
Executive Director/Administrator
Medical Director
Director of Nursing/Nursing … Supervisor
Department Head
Unit Manager/Charge Nurse
Assistant Director/Assistant Manager
Minimum
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/projects/urinary/evidencenow_empower.pdf
January 01, 2024 - Geographic region
Northeast Ohio
Project period
February 2022 – 2025
Contact
Elisar Khawam, Project Manager … Semi-structured interviews are also conducted with the lead
provider and project manager at up to 45
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ce.effectivehealthcare.ahrq.gov/sops/international/hospital/translators.html
October 01, 2014 - Supervisor/Manager Expectations & Actions Promoting Patient Safety
(Strongly Disagree, Disagree, Neither … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety.
B3. … Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts … My supervisor/manager overlooks patient safety problems that happen over and over.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-the-team.pptx
May 01, 2017 - Perinatal Care
Assemble Team/
Engage Leadership
4
Team Members
Nurses (including nurse educator, nurse manager … Perinatal Care
Assemble Team/
Engage Leadership
39
The Leadership and Management Roles
of the Nurse Manager … Framework
Quint Studer’s Five Pillars
Balanced Scorecard
American Organization of Nurse Executives Nurse Manager … Assemble Team/
Engage Leadership
Assemble the Team: What the Team Needs To Do
Recruit a team lead, nurse manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
May 01, 2017 - Escalation: Issues raised in daily huddle that cannot be addressed by manager/supervisor immediately … Default: direct supervisor or manager (subsequently: take turns to build skill among all)
3. … First-cycle agenda: Manager or supervisor leads
(1) Ask team for safety concerns or successes from previous … Take turns leading the huddle so that when the manager/supervisor is not available, the huddle still
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ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/20131008_cg/webcast_10_08_13_cg.html
July 01, 2018 - Presentation slides ( PDF, 1.0 MB )
Closing Presentation slides (PDF, 464 KB)
Linda Sparks, MBA
Manager … Clinic in Wisconsin
Sparks' Presentation slides (PDF, 1.1 MB)
Liza Nyeko, MS
Program Manager
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Meadows.pdf
December 01, 2003 - Indeed, the importance of the manager applying judgment rather than slavishly
following the tool is … The Incident Decision Tree
393
The test asks the manager to consider whether the individual’s actions … The manager is asked to consider whether the employee was aware of their
condition at the time, whether … Where the individual violated a sound protocol, the manager is advised to
look at a range of factors … • The more junior and inexperienced the manager, the more likely he or
she is to err on the side
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/hazard-report-form.html
January 01, 2013 - Hazard Report Form
To: Nurse Manager
Equipment or Condition Presenting Hazard: ________________ … _____________________________________________
Copies of this form must be forwarded to the Risk Manager