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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
    May 01, 2016 - Neha Patel is a community transformation manager for the western EPHC transformation team, which works … No. 16-EHC030-6-EF May 2016 www.ahrq.gov About the Educator Neha Patel is currently the Manager … Before joining the EPHC team, Neha began at Anthem in 2008 as a Behavioral Health Care Manager, and
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_8.pdf
    October 01, 2016 - One social work case manager serves the four primary care teams, providing short term case management … also serving as the primary lab personnel manager. … This committee includes the social work manager and supervisors, nursing manager and supervisor, CHWs … manager. … The Clinic RN Manager oversees the LVNs, MAs, and RN supervisors.
  3. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/connecting-dots-slides.html
    December 01, 2017 - Support (H) Manager Actions (U) Feedback & Communication (U) Organizational Learning (U) Overall … engagement 15 , 16 Image: Bar chart depicting results for the four items in the HSOPS Supervisor/Manager … My supervisor/manager says a good work when he/she sees a job done according to established patient safety … My supervisor/manager seriously considers staff suggestions for improving patient safety. 76% 3. … My supervisor/manager overlooks patients safety problems that happen over and over. 71% Slide 36
  4. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-engaging-leadership-slides.html
    December 01, 2017 - , nurse manager Nurse champion (engage nursing personnel) Nurse educator, unit manager, charge nurse … epidemiologist, urologist Data collection, monitoring, reporting Infection preventionist, quality manager … , utilization manager Modified from www.catheterout.org) Slide 27 Physicians… (Following slides … Slide 52 2) Project Manager + The Champions (Nurse/Physician) Identified during implementation … Do you have a dedicated project manager to coordinate your CAUTI prevention activities?
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-intro.pdf
    January 17, 2024 - Boston Children’s Hospital Associate Professor, Harvard Medical School Teresa Dodson, MA CAHPS Database Manager
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Arroyo.pdf
    June 11, 2003 - old reporting system, a paper-based Occurrence or Medication Error Report was submitted to the risk manager … Only the patient safety specialist, risk manager, and physician advisor have access to all of the stored … Once the occurrence is entered into the data system, the risk manager assigns reviewers. … Once an occurrence is closed, the risk manager archives the report. … Cook, CDR (ret), RN (risk manager); Captain James E.
  7. ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/bckgrnd-qi-team.html
    December 01, 2012 - Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse Manager … Quality Officer     Nurse Champion     Nurse Educator     Nurse Manager
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-survey-database.pdf
    January 01, 2021 - of personal assi stance and behavioral health staff 66% Rating of homemaker 66% Rating of case manager … Assist ance and Behavioral Health St aff 58% Recommendation of Homemaker 33% Recommendation of Case Manager
  9. Fallpxtools (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtools.docx
    January 01, 2013 - My supervisor/manager seriously considers staff suggestions for improving patient safety 1 2 3 4 … My supervisor/manager overlooks patient safety problems that happen over and over 1 2 3 4 5 … , staff nurses, and nursing assistants 3B – Scheduled Rounding Protocol Unit manager, staff nurses … This tool should be used by the quality improvement manager. … This form should be completed by the unit manager or unit champions.
  10. ce.effectivehealthcare.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkitapa.html
    March 01, 2014 - The executive director made clear his support, and then delegated the work to a nurse manager who took … The practice champion is a nurse care manager who is open to learning and improving her skills. … The nurse case manager refers fewer people than some practices, but the people are ready to enroll in
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
    October 01, 2016 - Each care manager has approximately 200 patients. … . 0.5 Social Worker Insurer-employed case manager. 13.8 MD Resident Trainee X Smoking Cessation … FTE Business Operations Support Workforce Category/Role Comments 1 RN Manager 0.7 RN Supervisor … Each care manager has approximately 200 patients. … Panel manager can order routine screenings per protocol (e.g., mammograms for women aged 50 and over
  12. ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
    April 01, 2017 - My supervisor/manager considers staff input when making decisions about patient care.         … My supervisor/manager takes time to meet with staff to develop a plan for patient care.       … My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information) … My supervisor/manager resolves conflicts successfully.           13. … My supervisor/manager models appropriate team behavior.           14.
  13. ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/success/story-5.html
    September 01, 2020 - Neha Patel is a community transformation manager for the western EPHC transformation team, which works … About the Educator Neha Patel is currently the Manager for Community Transformation for the West Region … Before joining the EPHC team, Neha began at Anthem in 2008 as a Behavioral Health Care Manager, and also
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamperceptionsmanual.pdf
    June 01, 2010 - My supervisor/manager considers staff input when making decisions about patient care. 9. … My supervisor/manager takes time to meet with staff to develop a plan for patient care. 11. … My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information … My supervisor/manager resolves conflicts successfully. 13. … My supervisor/manager models appropriate team behavior. 14.
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/multidiscplinary-rounding.pdf
    April 01, 2022 - At a minimum, the attending physician or ICU director, nurse manager, and any other key team members … Resident physicians (if teaching institution) – assisting with orders, planning, and goals • Nurse leader (manager
  16. Team Roster (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/team-roster.docx
    April 01, 2022 - Nurse Manager (if not, Team Leader) · Operations expertise · Decision maker · Credible · Influencer … The primary CUSP team members identified as the team leader, nurse manager, physician champion, nurse
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
    November 01, 2017 - , or Clinical Leader Support for Improving Efficiency and Reducing Waste The supervisor, manager, … , Department Manager, Administrator 304 8% Senior Leader, Executive, C-Suite 44 1% Other Support Staff … , or Clinical Leader Support for Improving Efficiency and Reducing Waste Your supervisor, manager … Support Services # Hospitals 47 41 47 47 46 # Respondents 1,521 208 797 355 445 Supervisor, Manager … Support Services # Hospitals 47 41 47 47 46 # Respondents 1,521 208 797 355 445 Supervisor, Manager
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
    November 01, 2017 - , or Clinical Leader Support for Improving Efficiency and Reducing Waste The supervisor, manager, … , Department Manager, Administrator 304 8% Senior Leader, Executive, C-Suite 44 1% Other Support Staff … , or Clinical Leader Support for Improving Efficiency and Reducing Waste Your supervisor, manager … Support Services # Hospitals 47 41 47 47 46 # Respondents 1,521 208 797 355 445 Supervisor, Manager … Support Services # Hospitals 47 41 47 47 46 # Respondents 1,521 208 797 355 445 Supervisor, Manager
  19. Slide 1 (ppt file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-engaging-clinicians-051413.ppt
    January 01, 2013 - Responsibility Example of Personnel to Consider Project coordinator Infection preventionist, quality manager … , nurse manager Nurse champion (engage nursing personnel) Nurse educator, unit manager, charge nurse … epidemiologist, urologist Data collection, monitoring, reporting Infection preventionist, quality manager … , utilization manager Physicians… (Following slides courtesy of Dr. … Do you have a dedicated project manager to coordinate your CAUTI prevention activities?
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-advancing-methods-4.pdf
    March 03, 2021 - Document in medical record – sticky note SW Manager Ongoing and occurring Clarify who is getting … families over scheduling Clinicians Call families 1st thing in the morning & update with any changes Manager … over scheduling Cl inic ians Call families 1st thing in the morning & update with any changes Manager

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