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  1. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/building-team-process-slides.html
    December 01, 2017 - utilization) participates in daily nursing rounds Members of nursing rounds may include: Nurse Manager … (or charge nurse) Case Manager (or discharge planner) Social Worker Bedside nurses assigned to … Slide 37 Catheter Need Key Factor for Success: a nurse manager who supports this initiative and … Nurse caring for patient 78/227 (34.4)    Case manager 4/227 (1.8)    Nurse caring for patient … and case manager 1/227 (0.4)    Nurse caring for patient, case managger, and nurse manager 108
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/tinsleyslides.pdf
    September 01, 2015 - Clinical Nurse Manager 51 51 Underwood Surgery Center (USC) • Physician owned multi-specialty … ORs 54 54 Underwood Surgery Center Structure • One Administrator • One Clinical Nurse Manager
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
    October 01, 2016 - A full-time team lead is the back-up clinic manager as needed. … clinic manager. 1.0 Administrative staff person exclusively dedicated to insurance verification … She is assisted by a team lead who was trained as an MA and is the backup clinic manager. … The clinic manager, physicians, PA, and health coaches all attend this meeting. … The clinic manager leads these meetings in a round table-discussion format.
  4. ce.effectivehealthcare.ahrq.gov/hai/cusp/videos/index.html
    September 01, 2019 - Understand Just Culture Accountability Debrief on Accountability Peer to Peer Coaching The Role of the Nurse Manager … Oversee Unit-Based Operations The Nurse Manager as a Mentor and Coach Encourage Professional Development
  5. ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm5.html
    October 01, 2014 - Program administrative staff should include the following: Program Manager. … Assists the program manager in overseeing care management and program monitoring operations. … Care manager caseloads might be as high as 500 members to 1 care manager for only telephonic interventions … or as low as 25 members to 1 care manager for intensive in-person case management. … Each nurse care manager has a maximum caseload of 60 members.
  6. ce.effectivehealthcare.ahrq.gov/teamstepps/webinars/index.html
    September 01, 2019 - The presenters were Michelle Turner, RN, B.S.N., Nurse Manager at UIHC – Iowa River Landing, and Co-Project … Lead – TeamSTEPPS at IRL; Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing … The presenters were Michelle Turner, RN, B.S.N., Nurse Manager at UIHC – Iowa River Landing, and Co-Project … Lead – TeamSTEPPS at IRL; and Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing … Lead – TeamSTEPPS at IRL; and Kip Pedersen, Manager of Frontline Operations at UIHC – Iowa River Landing
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-august2013.pptx
    January 01, 2013 - Project Team Health Research & Educational Trust (HRET) Barb Edson (Project Director) Chris Hund (Project Manager … +14.2% Overall Perceptions of Safety + 6% + 5.8% +12.8% Staffing + 8% + 7.8% +17.4% Supervisor / Manager … Learning- Continuous Improvement 4.6% Overall Perceptions of Safety 4.8% Staffing 5.4% Supervisor/Manager
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/celebrating-success.pdf
    April 01, 2022 - Situation-Background-Assessment-Recommendation or Request) technique to prepare for a conversation with the manager … Below is a sample script of Laura (surgical ICU (SICU) manager), whose units successfully reduced CAUTI … , speaking to Jack (medical ICU (MICU) manager): Situation: “Jack, what did you think about the presentation
  9. ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apb.html
    August 01, 2022 - Interviewed: NAME TITLE/ROLE Nurse #1 Charge nurse Nurse #2 RN CNA X Nursing tech Manager … MS Manager Pertinent Interview Findings There was only one certified nursing assistant (CNA) that … The nursing manager thought it was a safety issue to fill all the beds in the department, as they were
  10. ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/resource/guide/web5.html
    December 01, 2017 - Slide 19: In Practice: Collaborating with the MCO care manager An urban high-volume Medicaid hospital … of this Guide, the readmission reduction team invited Ellen's Medicaid Care Organization-based care manager … The MCO care manager was able to mobilize resources beyond what the hospital could offer, including physician … The care manager worked tirelessly to maintain regular contact with Ellen. … actively collaborate with care management entities; identify ways to efficiently connect with a care manager
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_ig_summary.pdf
    May 10, 2017 - resident safety concern; lack of situation monitoring; lack of information sharing with the nurse manager … Larkin passed out – Debrief after the incident led by Gayle, the nurse manager, to discuss with … Larkin’s status to Gayle, the nurse manager. … – SBAR by nurse manager to hand off Mr. Larkin to EMT. … – Information was continually shared with the team members, including the nurse manager, and Mr.
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/fallspximpl-ig.pdf
    November 06, 2017 - :  Facilitator [Jim]  Program Champion [Mary]  Director of Nursing (DON) [Joanie]  Nurse Manager … A [Miranda]  Nurse Manager B [Sally]  The Rehab Director [Anne]  Nursing Assistant A [Allison … Facilitator [Jim],  Program Champion [Mary],  Director of Nursing (DON) [Joanie],  Nurse Manager … from each unit [Miranda, Nurse Manager A, and Sally, Nurse Manager B],  Rehab Director [Anne], … Program Champion] know that he did have input on the Self- Assessment completed by Miranda [Nurse Manager
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
    September 01, 2009 - Supervisor/Manager Expectations & Actions Promoting Patient Safety1 (Strongly Disagree, Disagree, … My supervisor/manager says a good word when he/she sees a job done according to established patient … My supervisor/manager seriously considers staff suggestions for improving patient safety. … My supervisor/manager overlooks patient safety problems that happen over and over. … Supervisor/Manager Expectations & Actions Promoting Patient Safety1 3.
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/frontline-cases-studies.pdf
    May 01, 2015 - IMPLEMENTATION TEAM The core implementation team included the assistant nurse manager for labor and … After the hospital joined the Program, the assistant nurse manager of L&D and the assistant nurse manager … , and when to notify the nursing operations manager. … As one nurse manager noted, “I wouldn’t ask my staff to do something I wouldn’t do.” … The L&D unit manager educated staff on the new procedures during meetings and via newsletters.
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-ASC-webcast-2023-0509-intro.pdf
    January 01, 2023 - Moderator Caren Ginsberg, Ph.D., Director, CAHPS and SOPS Program AHRQ Ryan Hare, MPP, SOPS Database Manager
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/care-coordination-implementation-guide.pdf
    March 01, 2023 - and referred Any member of the interdisciplinary team (RN, PT, RT, MD Discharge planner, Care manager … staff Any member of the interdisciplinary care team including discharge planner and/or care manager … visit Any member of the interdisciplinary care team, including discharge planner and/or care manager … CR Connect patient with needed community resources Social Worker, Discharge planner, Care manager … great supplement to the in-person services of a community health worker, social worker, care/case manager
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.pdf
    January 01, 2022 - alpha = .81) • Patient Centeredness and Efficiency (3 items) (Cronbach’s alpha = .75) • Supervisor, Manager … 1 2 3 4 5 9 Section D: Supervisor, Manager, or Clinical Leader Support for Improving Efficiency … Reducing Waste How much do you agree or disagree with the following statements about your supervisor, manager … My supervisor, manager, or clinical leader...
  18. ce.effectivehealthcare.ahrq.gov/hai/tools/mvp/modules/cusp/forming-cusp-team-fac-guide.html
    February 01, 2017 - Slide 11: Team Roles—Unit Manager Say: The unit manager is often either a nurse manager or unit … manager. … The unit manager listens to staff concerns and represents the staff in communications with hospital administration … The unit manager mentors the team to speak up and identify defects. … Sixth, the champion, unit manager, and provider champions can seek additional exposure to CUSP tools
  19. ce.effectivehealthcare.ahrq.gov/sops/events/webinars/pharmacy.html
    February 01, 2019 - KB) Closing presentation slides  (PDF, 376 KB)   James Motz, RPh Specialty Pharmacy—Program Manager … Elm Grove, WI Pharmacy Survey on Patient Safety Culture  (PDF, 858 KB)   Dawn Amerman, Store Manager
  20. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/mod3-slides.html
    February 01, 2023 - How should Sally and Molly’s manager react? … Slide 10 The Manager's Reaction Images: Photos of the "Nurse Manager" and "Nurse Molly."

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