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cahps.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic
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cahps.ahrq.gov/evidencenow/projects/heart-health/research-results/research/collection.html
March 01, 2021 - baseline
Having the PFs complete the surveys in-person, walking through the items with the practice manager
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/spanish-hospital-ve-supp-item-set-2022.pdf
January 01, 2022 - alpha = .81)
• Patient Centeredness and Efficiency (3 items) (Cronbach’s alpha = .75)
• Supervisor, Manager
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - It is easy for staff to speak up to their supervisor/manager about patient safety
concerns in this pharmacy … It is easy for staff to speak up to their supervisor/manager about
patient safety concerns in this pharmacy … It is easy for staff to speak up to their supervisor/manager about
patient safety concerns in this pharmacy … It is easy for staff to speak up to their supervisor/manager
about patient safety concerns in this pharmacy
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cahps.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse Manager … Providers report the incident to the unit manager and the risk management department following the hospital's
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-july2015.pptx
January 01, 2015 - Project Team
Health Research & Educational Trust (HRET)
Barb Edson (Project Director)
Chris Hund (Project Manager
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-april2013.pptx
January 01, 2013 - Project Team
Health Research & Educational Trust (HRET)
Barb Edson (Project Director)
Chris Hund (Project Manager
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cahps.ahrq.gov/ncepcr/care/coordination/mgmt.html
August 01, 2018 - licensure requirements
Implement interprofessional teambased approaches to care 23
Incentivize care manager … Two approaches should be considered: (1) assigning or hiring a dedicated care manager or (2) distributing
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
January 12, 2017 - Medication Management: Sample Process for Medication Management Strategy
Sample Process for
Medication Management Strategy
Introduction
The Medication Management strategy is an effort to engage patients and families to actively
participate with you in developing a complete and accurate medication list from which …
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
January 01, 2015 - Project Team
Health Research & Educational Trust (HRET)
Barb Edson (Project Director)
Chris Hund (Project Manager
-
cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-jan2015.pptx
January 01, 2015 - Project Team
Health Research & Educational Trust (HRET)
Barb Edson (Project Director)
Chris Hund (Project Manager
-
cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-march2016.pptx
January 01, 2016 - Triage
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
OR to ICU Transfer
Slide ‹#›
PACU nurse manager
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
May 22, 2013 - discharge (continued)
• Nurses: [Hospital to fill in as decided during planning
steps]
• Case manager
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cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
March 01, 2017 - Providers report the incident to the unit manager, resident's medical care provider, and the risk management … Advise the resident and family that a designated contact person (usually the nurse manager) is available
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_7.pdf
October 01, 2016 - MA – Health Coach
9.6 Clinical Psychologist – PhD or EdD
1.5 Master’s-level BHC
4.7 CHC Case manager-type … BHC or practice manager reviews exception report.
Checking patients in Front desk.
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cahps.ahrq.gov/hai/cauti-tools/archived-webinars/breaking-down-barriers-slides.html
December 01, 2017 - , CCRN
Associate Professor
University of Michigan School of Nursing
Stacy Martin, RN, BSN, CIC
Manager
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - Tell the clinic manager to have a talk with the nurse.
d.
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cahps.ahrq.gov/sites/default/files/wysiwyg/healthsystemsresearch/virtual-roundtable-discussion/climate-resiliency-roundtable-bios.pdf
February 01, 2022 - Virginia
Smoking Cessation and Reduction in Pregnancy Treatment Dissemination Initiative, serving as
a manager
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-SPANISH-508.pdf
January 01, 2022 - Workplace Aggression Policies, Procedures, and Training (2 items) (Cronbach’s alpha = 0.67)
• Supervisor, Manager
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cahps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-finalreport-update-2021.pdf
January 01, 2021 - Manager of Transitional Care at Rush Medical
Center, Coordinator for Project Bridge
Practicing social … transitional care
Community
Agency Interview
Guide
60 Five community
agency staff
members (e.g.,
manager