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Showing results for "management".

401. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - Sloan Management Review 1990 Summer: 29-38. Seiders K, Berry L. … Academy of Management Executive 1990;12(2):8-20. … New York: American Management Association; 2000. … How To Use Complaint Management as an Effective Service Recovery Tool Complaint Management Process … New York: American Management Association; 2000.

402. SOPS Nursing Home Survey Version 2.0 Items and Composite Measures (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-items-composite-measures-english-2.0.pdf
     June 05, 2025 - Management Support for Resident Safety (Strongly Disagree, Disagree, Neither Agree nor Disagree, Agree … Management encourages staff to suggest ways to improve resident safety. D2. … Management takes action to address staff concerns about resident safety. D3. … Management often walks around the nursing home to check on resident safety. … Management Support for Resident Safety Compliance with Procedures Training Willingness To Recommend

403. Hospital Survey on Patient Safety Culture Version 2.0 (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
     June 02, 2025 - , Discharge Planning Administration/Management 24 Administration, Management 25 Financial Services … Informatics 28 Quality, Risk Management, Patient Safety Support Services 29 Admitting/Registration … The actions of hospital management show that patient safety is a top priority 1 2 3 4 5 9 2 … Hospital management provides adequate resources to improve patient safety 1 2 3 4 5 9 3. … Hospital management seems interested in patient safety only after an adverse event happens 1 2 3

404. A Study of the Patient-Centered Medical Home: Lessons From a New York State Community Health Center | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/calman.html
     October 01, 2015 - shortly after the network implemented a systemwide integrated electronic health record (EHR) and practice management … included developing patient registries and reports using the EHR to support outreach, monitoring, and management … Other changes focused on improving the management of patients with diabetes and depression. … reporting tool to support population-level assessment; outreach to patients in need of enhanced diabetes management … Multiple alerts were incorporated into the EHR to facilitate timely patient management and screening

405. A Study of the Patient-Centered Medical Home: Lessons From a New York State Community Health Center (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-calman.pdf
     April 01, 2015 - after the network implemented a systemwide integrated electronic health record (EHR) and practice management … included developing patient registries and reports using the EHR to support outreach, monitoring, and management … Other changes focused on improving the management of patients with diabetes and depression. … Multiple alerts were incorporated into the EHR to facilitate timely patient management and screening … (such as provider licenses) and required providers to address behavioral health care (from crisis management

406. Transforming Primary Care: Evaluating the Spread of Group Health's Medical Home (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-reid.pdf
     April 01, 2015 - after-hours nurse consultations and increased virtual visits via secure messaging), chronic disease management … The four management change modules were: strategy for telephone call management, use of team huddles … , strategy for hiring new staff and redistributing patients across practices, and standardized management … Only one process change module did not meet the implementation target—chronic disease management, the … A large upgrade of practice management software at Group Health during implementation disrupted the

407. Intervention Tracking (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/intervention-tracking-worksheet-mw.pdf
     May 19, 2016 - POPULATION MANAGEMENT: LISTS OF PATIENTS NOT MEETING ABCS MEASURES List of patients with IVD not … POPULATION MANAGEMENT: OUTREACH Outreach to patients with IVD not on aspirin or another antithrombotic … POPULATION MANAGEMENT: COMMUNITY RESOURCES Referral to community pharmacist for hypertension medication … management Referral to HealtheRx resource** * Code clinical decision support interventions as

408. Final Progress Report: Patient Safety and the Primary Care Testing Process (pdf file)
     www.ahrq.gov/sites/default/files/2025-04/elder-report.pdf
     January 01, 2025 - of each step in results management to determine factors of importance for test result management safety … the specific steps of result management. … even had written protocols or procedures for any result management steps. … Management of laboratory test results in family practice. An OKPRN study. … : Dissatisfaction With Test Result Management Systems in Primary Care.

409. Health IT for Multiple Chronic Conditions (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/mcc-summit/mcc-summit-dorr-samal.pdf
     May 19, 2020 - 3 Domains and 2 cross-cutting topics • Care planning / care coordination • Patient and family self-management … – eCare Plan Project of AHRQ and NIDDK with focus on multiple chronic conditions 7 Patient Self-management … Most activities that affect health are away from health care • Key issues that HIT can support • Self-management … Create a Proactive Plan of Care + ++ Monitor, Follow Up, and Respond to Change ++ +++ Support Self-Management … Domains and 2 cross-cutting topics Slide Number 6 Care planning with HIT – eCare Plan Patient Self-management

410. AHRQ-Funded Resources and Research for Improving the Care of PLWMCC | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/multichronic/funded-resources.html
     November 01, 2021 - Effective management of care for people with MCC requires the integration of behavioral health and primary … Screening and Management of Unhealthy Alcohol Use in Primary Care (PC) : Excessive alcohol use affects … $16 million initiative, AHRQ funded six grants to disseminate and implement evidence for effective management … Research to Improve Opioid Management in Older Adults. … conduct an evidence review on prevention (including opioid stewardship and avoidance), diagnosis, and management

411. Standard Work Observation Component Kit | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/observation-comp-kit.html
     June 01, 2017 - Visual management board: Table of checklist observations shows performance and opportunities.    … You can select procedures to observe based on management insight; for example, focus on surgeries versus … (2) Draft the maintenance record grid for the visual management board. … (1) Modify the maintenance record grid on the visual management board to match your observation sheet … The observation form can be posted on your visual management board.

412. Understanding the Transformation Experiences of Small Practices With NCQA Medical Home Recognition (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-scholle.pdf
     April 01, 2015 - Supporting patient self-management was a key focus area for transformation efforts across practices. … More than 60 percent of practices delegated some aspects of self-management support or other elements … The practices also implemented population management and care coordination activities, such as maintaining … Practices that trained medical and nursing assistants and other office staff in self-management support … activities conducted more self-management activities with patients.

413. Supplements to Evaluation Highlight No. 2: How are States and evaluators measuring medical homeness in the CHIPRA Quality Demonstration Grant Program? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/supplhighlight02.pdf
     August 01, 2012 - , care coordination, community outreach, data management, and quality improvement. … Two of the added items fall under the medical home domain of Data Management, which was not included … Chronic condition management 2.1 Identification of CSHCN X 2.2 Care continuity X 2.3 Continuity … Data management 5.1 Electronic data support X* 5.2 Data retrieval capacity X* 6. … The Cronbach’s alphas of three domains (Chronic Condition Management, Care Coordination, and Data Management

414. Appendix B12: Fall Interventions Monitor | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb6txt.html
     February 01, 2023 - The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities Appendix B12: … Fall Interventions Monitor Previous Page Next Page Table of Contents The Falls Management … Long Term Management Chapter 5.

415. Ten Considerations for Easing the Transition to a Web-based Patient Safety Reporting System (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Ulep.pdf
     January 01, 2004 - .* The impetus to create better tools for the tracking, management, and analysis of actual and near-miss … Risk management typically received these paper reports for review 10–14 days following an event. … Cultural change related to patient safety does not occur in risk management departments. … education for management-level staff who will be reviewing and investigating reported incidents. … process • Relationships between the event management process and other processes such as claims management

416. Behavioral Health and Substance Use Disorders | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/reports/2025-annual-report/behavioral-health.html
     August 01, 2025 - This grant is part of the  Supporting the Management of Substance Use Disorders in Primary Care and Other … This grant is part of the  Supporting the Management of Substance Use Disorders in Primary Care and Other … This grant is part of the  Supporting the Management of Substance Use Disorders in Primary Care and Other … This grant is part of the  Supporting the Management of Substance Use Disorders in Primary Care and Other … New Clinical Processes and Improving Workflows for Opioid Management in a Geriatric Clinic: Using Input

417. Module 2: Script and Slides (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/daily-huddles-facnotes.docx
     May 01, 2017 - Module 2: Script and Slides AHRQ Safety Program for Ambulatory Surgery Management Practices for Sustainability … Daily Huddles AHRQ Safety Program for Reducing CAUTI in Hospitals Facilitator Notes SLIDE 1 Title: Management … Sustainability, Module 2: Daily Huddles SAY: This is the second module in the series on frontline management … SLIDE 2 Title: A Frontline Management System to Promote Safety Standard Work SAY: As discussed in the … first module, the frontline management system to promote sustained, controlled standard work that ensures

418. Chapter 2. Background | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/shuttered/acfselection/chapter2.html
     July 01, 2018 - Incident management structure required to integrate such facilities with the overall delivery of health … It also may be identified as a site to provide event-specific management of unique considerations that … Such facilities will necessarily be inextricably linked to local health care and emergency management … Casualty Medical and Health Incident Management. … George Washington University Institute for Crisis, Disaster, and Risk Management.

419. Primary Care Practice Facilitation Curriculum Module 6: An Overview of the Facilitation Process (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-6-pf-process.pdf
     September 01, 2015 - Using self-management support in your coaching approach. … In what ways are the 5 A’s for self-management support applicable to practice facilitation? b. … A survey of leading chronic disease management programs: Are they consistent with the literature? … Bodenheimer, Lorig, Holman, and Grumbach Patient self- management of chronic disease in primary care … Barlow et al, Patient Educ Couns 2002;48: 177 Barlow goes on to say: Efficacious self-management

420. Final Progress Report: Improving Safety and Quality with Outpatient Order Entry (pdf file)
     www.ahrq.gov/sites/default/files/2024-02/gandhi-report.pdf
     January 01, 2024 - Aim 1 • Actionable Reminders: Chronic disease management, preventive care, and medication monitoring … • Advanced Results Manager: Chronic disease management, preventive care, and medication monitoring … Reminders for preventive care and chronic disease management Decision Support Tool Intervention (α= … Chronic Disease Management Reminders and Guidelines: CAD—Beta blocker and aspirin use α II. … Chronic Disease Management Reminders and Guidelines: DM and elevated LDL—start or increase statin α/