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8621. Table of Contents: Volume 4. Technology and Medication Safety (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/TableofContents_Vol4.pdf
      December 22, 2008 - Evaluation of a Medication Therapy Management Program in Medicare Beneficiaries at High Risk of Adverse … Medication Management Transactions and Errors in Family Medicine Offices: A Pilot Study John Lynch … x Beyond Nursing Quality Management: The Nation’s First Regional Nursing Virtual Dashboard Carolyn … Department of Veterans Affairs Emergency Airway Management Initiative Erik J. … A Tool to Assess Compliance in Anticoagulation Management Carla S. Huber, James M. Levett, Joan M.

8622. Be Prepared to Be Engaged (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/be-prepared_webinar_slides.pdf
      January 01, 2015 - Promising Interventions Threats to Patient Safety • Breakdowns in communication • Medication management … Decisionmaking • Patient and Family Advisory Councils (PFAC) • Team-based Care • Medication Management … in Primary Care Four Interventions • Teach-Back • Be Prepared to be Engaged • Medication Management … patient • Preventing communication breakdowns that can result in medical error Improving time management

8623. Slide 1
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
      September 05, 2012 - Community Health Centers and Chronic Care Management Prior to the iCARE trial, the largest multi-site … panel managers and 2) community-based health workers in improving diabetes care quality, patient self-management … the strategies into routine care in CHCs Comparing Two Team-Based Approaches to Diabetes Care Management … Santa Clara, San Francisco, and San Benito counties (Bay Area) California Medical Assistant panel management … CHW Team of 2 clinicians and 1 CHW 118 (334) Latino CHW works mainly office-based via panel management

8624. Appendix V: Tested Measures by DRA Domain (continued) | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2a.html
      June 01, 2010 - Ability to select provider Performance Outcome Measures Project (POMP5) Case Management Survey … Satisfaction With Case Management Services Measure Source Notes HIV ambulatory … care satisfaction: 14 items related to case management services, including overall satisfaction items … (13 items on various dimensions of case management, plus one overall satisfaction item) POMP5 … Case Management Survey Older adults with physical and cognitive disabilities, case management payer

8625. Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
      November 02, 2017 - Sloan Management Review 1990 Summer: 29-38. … Academy of Management Executive 1990;12(2):8-20. … New York: American Management Association; 2000. … How To Use Complaint Management as an Effective Service Recovery Tool Complaint Management Process … New York: American Management Association; 2000.

8626. Planning for Sustainability | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-planning.html
      May 01, 2017 - Visual Management. … Frontline staff identify and escalate issues that require management intervention to resolve, either … A well-functioning management system includes clear protocols to distinguish problems that should be  … Management Practices for Sustainability Through research in multiple health care organizations in the … MIT Sloan Management Review. 2009. http://sloanreview.mit.edu/article/toyotas-secret-the-a3-report/.

8627. Part 3: Strategies for Designing a CME | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide2/implguide2pt3.html
      September 01, 2014 - SHARE: Designing Care Management … Entities for Youth with Complex Behavioral Health Needs Part 1: An Introduction to Care Management … Utilization management organizations. … In addition, engaging utilization management organizations in the design process can facilitate a productive … Improve the Quality of Children’s Health Care 27 CME Resource to Share with Stakeholders Care Management

8628. Leading Indicators Group: (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool2b.docx
      January 15, 2016 - part of the Turning Point Initiative and was updated in 2012 as part of the Public Health Performance Management … Reference: Public Health Performance Management System Framework. … There is an entity or person responsible for decision-making based on performance reports (e.g., top management

8629. Standardized Simulated Events for Provocative Testing of Medical Care System Rescue Capabilities (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Blike.pdf
      January 01, 2003 - Initial Management Errors A. Did not stimulate B. Oral airway selection delay C. … Care Management Problems Description Contributory Factors 4. Advanced Management Errors A. … Crew Resource Management Errors A. … The code team members responsible for advanced airway management assumed that the initial airway management … Pain management in the emergency department: patterns of analgesic utilization.

8630. Ambulatory Surgery Center Survey on Patient Safety Pilot Study Results (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc_pilotstudy.pdf
      April 01, 2015 - Management Support for Patient Safety Managers examine near-miss events, provide adequate resources … Management examines near-miss events that could have harmed patients but did not. 90% 92% E3. … Management provides adequate resources to improve patient safety. 89% 88% Note: The item's survey … Management examines near-miss events that could have harmed patients but did not. 90% 92% E3. … Management provides adequate resources to improve patient safety. 88% 91% Note: The item's survey

8631. PowerPoint Presentation
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/webinars/sharewebinar716-slides.pptx
      January 01, 2017 - Step 5: Evaluate your patient's decision. 19 19 Challenges in Chronic Disease Management: Patient … This leads to self-fulfilling prophecy. 21 21 Principles in Chronic Disease Management You can’ … Flexibility for management: e-visits, telemedicine, phone management. … “Management” of a chronic disease includes supporting patients’ sense of self-efficacy. … Staff Roles – It’s a Team Effort 45 46 “Social work/care management should take the lead to adopt

8632. Selected Best Practices and Suggestions for Improvement (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4v_combo_pdi10-sepsis-bestpractices.pdf
      May 17, 2016 - To Improve Hospital Quality and Safety 3 Tool D.4v Campaign Guidelines, Figure 2, for the PALS management … Recommended Practice: Develop policies and procedures • An organizationwide pediatric sepsis management … • Incorporate the “Surviving Sepsis Campaign” evidence-based pediatric guidelines into the sepsis management … Use a retrospective chart review tool to identify baseline sepsis management compliance. … Surviving Sepsis Campaign: international guidelines for management of severe sepsis shock: 2012.

8633. Getting Ready for Change Self-Assessment (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
      May 12, 2016 - Infrastructure for Change Management, to evaluate how ready your organizational infrastructure is to … • Complete both section 1 (Infrastructure for Change Management) and section 2 (Readiness To Work … • For section 1, Infrastructure for Change Management, discuss the greatest vulnerabilities for … Infrastructure for Change Management This section will help you evaluate how ready your hospital is … Management processes • Our management processes emphasize meeting quality performance standards

8634. New Models of Primary Care Workforce and Financing - Case Example #2: The Health Center (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_2.pdf
      October 01, 2016 - Panel management is funded by the Blueprint (see Model of Care section). … The Blueprint offers the Stanford Chronic Disease Self-Management Program (CDSMP) on a regional basis … , with self-management support groups run by trained CDSMP facilitators. … They obtain missing discharge notes, track referrals, and perform other referral management tasks. … THC offers classes in self- management.

8635. Appendix A: Brief History of CMEs | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide2/implguide2appa.html
      September 01, 2014 - Receipt & Review Study Sections for Scientific Peer Review Award Process Post-Award Grant Management … SHARE: Designing Care Management … A: Brief History of CMEs Previous Page Next Page Table of Contents Designing Care Management … Entities for Youth with Complex Behavioral Health Needs Part 1: An Introduction to Care Management

8636. Appendix B13: Pre and Posttests for Inservice #1, Why Falls Happen | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb7.html
      December 01, 2017 - Receipt & Review Study Sections for Scientific Peer Review Award Process Post-Award Grant Management … Patient Safety News and Events Education & Training Resources The Falls Management … Inservice #1, Why Falls Happen Previous Page Next Page Table of Contents The Falls Management … Long Term Management Chapter 5.

8637. Appendix C6: Falls Assessment Report Sample | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/apcfigtxt6.html
      December 01, 2017 - Receipt & Review Study Sections for Scientific Peer Review Award Process Post-Award Grant Management … Patient Safety News and Events Education & Training Resources The Falls Management … Falls Assessment Report Sample Previous Page Next Page Table of Contents The Falls Management … Long Term Management Chapter 5.

8638. Appendix B22: Suggestions for Further Assessment and/or Interventions | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb22.html
      December 01, 2017 - Receipt & Review Study Sections for Scientific Peer Review Award Process Post-Award Grant Management … Patient Safety News and Events Education & Training Resources The Falls Management … Assessment and/or Interventions Previous Page Next Page Table of Contents The Falls Management … Long Term Management Chapter 5.

8639. Appendix B16: Pre and Posttests for Inservice #2, How to Reduce Falls, Spanish | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb16.html
      December 01, 2017 - Receipt & Review Study Sections for Scientific Peer Review Award Process Post-Award Grant Management … Patient Safety News and Events Education & Training Resources The Falls Management … How to Reduce Falls, Spanish Previous Page Next Page Table of Contents The Falls Management … Long Term Management Chapter 5.

8640. Appendix B15: Pre and Posttests for Inservice #1, Why Falls Happen, Spanish | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb15.html
      December 01, 2017 - Receipt & Review Study Sections for Scientific Peer Review Award Process Post-Award Grant Management … Patient Safety News and Events Education & Training Resources The Falls Management … #1, Why Falls Happen, Spanish Previous Page Next Page Table of Contents The Falls Management … Long Term Management Chapter 5.