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141. 1.a-1 Information Packet for Participating Practices | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/crctoolkit/crctool1a1.html
     April 01, 2018 - Tracking and Improving Screening for Colorectal Cancer Intervention 1.a-1 Information Packet for Participating Practices Previous Page Next Page Table of Contents Tracking and Improving Screening for Colorectal Cancer Intervention I. Introduction II. Background III. Intervention Steps and Tool…

142. Quality Improvement Strategies | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
     August 01, 2021 - Care manager contacts member (text, email, postal mail, phone call) to discuss scheduling a clinic visit … Care manager sends patient appointment reminders (text, email, postal mail, phone call) depending on … Patient with TCD Scheduling & Screening Care manager sends patient reminders (text, email, postal mail … Care manager contacts member (text, email, postal mail, phone call) to schedule/reschedule TCD screening … Clinic staff send patient reminders (text, portal reminder, email, postal mail, phone call) to schedule

143. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - February 2017 | www.ahrq.gov/cahps Can I administer the Elicitation Protocol on paper (i.e., using a mail … or mail plus telephone mode)? … However, because a mail mode was not included in testing of the Elicitation Protocol, we cannot provide … mode suggests that the survey results are not comparable to results from the recommended modes of mail … Can I administer the Elicitation Protocol on paper (i.e., using a mail or mail plus telephone mode)?

144. Technical Working Group Charter (pdf file)
     digital.ahrq.gov/sites/default/files/docs/resource/Team_Charter_Example.pdf
     June 16, 2021 - Other Notes: Working Group Structure: (include names, organization, phone number and e-mail … address) Name Organization Phone number e-mail address

145. 5.a-1 Master Patient Database Elements | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/crctoolkit/crctool5a1.html
     April 01, 2018 - Tracking and Improving Screening for Colorectal Cancer Intervention 5.a-1 Master Patient Database Elements Previous Page Next Page Table of Contents Tracking and Improving Screening for Colorectal Cancer Intervention I. Introduction II. Background III. Intervention Steps and Tools IV. Refere…

146. Health Information Technology and Improving Medication Use - 2010 | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/health-information-technology-and-improving-medication-use/annual-summary/2010
     January 01, 2010 - The system is programmed with electronic triggers to e-mail corresponding messages to the physician. … Project 1: The project is tracking the percentage of calls that trigger an e-mail response to the provider … and, for those e-mails, the percentage that result in direct followup through a phone call, office visit

147. Assessing the Impact of a Dynamic Chronic Care Registry on the Quality of Care (pdf file)
     digital.ahrq.gov/sites/default/files/docs/citation/assessingdynamicchroniccareregistry_120111comp.pdf
     November 09, 2011 - Mailed report card mail return rate ................................................................. … Process measures for this intervention include— • # Mailed • Mail return rate These measures … Mailed report card mail return rate Month # of Report Cards Mailed # of Report Cards Returned … By now, you should have received at least one report card in the mail. … Please put the survey in the postage-paid, preaddressed envelope and drop it in the mail.

148. A Risk-Based Approach to Improving Management of Chronic Kidney Disease - Final Report (pdf file)
     digital.ahrq.gov/sites/default/files/docs/publication/r18hs018226-sequist-final-report-2013.pdf
     January 01, 2013 - mailing program electronically during an office visit, we conducted monthly outreach via inter-office mail

149. MyGroupHealth Web Portal and Shared Medical Records with Patients (pdf file)
     digital.ahrq.gov/sites/default/files/docs/page/2006Ralston_051211comp.pdf
     May 01, 2006 - After Visit Summaries  Record Access  Appointment Scheduling James D Ralston, MD MPH Secure E-mail … Access Patients can send secure e-mail to providers they have seen at Group Health. … Patient Web Portals About Group Health Slide No. 5 (No title) MyGroupHealth Web Services �Secure E-mail

150. Survey | Digital Healthcare Research
     digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/survey
     January 01, 2023 - DISTRIBUTE THE SURVEY (in-person, mail, fax, Web-based, or e-mail attachment) to targeted individuals

151. CAHPS Child Hospital Survey-Using Data and New Narrative Items - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-closing.pdf
     June 02, 2025 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 51 mailto:cahps1

152. Appendix III (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiig.html
     June 01, 2010 - Satisfaction Survey Data Source: Consumer Surveys Respondent: Consumer Mode of Data Collection: Mail … Satisfaction Survey Data Source: Consumer Survey Respondent: Consumer Mode of Data Collection: Mail … Data Source: Consumer Survey Respondent: Parents of service recipients Mode of Data Collection: Mail … Family Survey Data Source: Consumer survey Respondent: Parent or guardian Mode of Data Collection: Mail … Currently Using: North Carolina Psychometric Testing: Not specified Summary: This is a very simple mail

153. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-closing.pdf
     June 02, 2025 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 40 mailto:cahps1

154. Improving Patient Experience: Data Analysis Methods webcast - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-closing-5.pdf
     June 02, 2025 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Website: www.ahrq.gov/cahps 45 mailto:cahps1@

155. CAHPS Program: Improving Response Rates and Representativeness - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-closing.pdf
     June 02, 2025 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 57 mailto:cahps1

156. Step 5: Set the Stage for Conducting the Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Set-the-Stage-for-Conducting-the-Survey.html
     December 01, 2019 - What mode will you use to collect the data (e.g., mail only, phone only, mail with telephone or email

157. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
     September 01, 2015 - .............................................................. 4 Formatting the Questionnaire for Mail … surveys, please observe the following guidelines when formatting your survey to be administered by mail … The surveys available from the AHRQ Web site are formatted to be self-administered mail questionnaires … If using both mail and Web versions of the survey, keep the survey formats as consistent as possible … Mail and Internet surveys—The tailored design method.

158. Learning from Patient Narratives Through Innovative Feedback Reporting Methods Webcast - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-closing.pdf
     June 02, 2025 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 50 mailto:cahps1

159. 4. Assessment of the Intervention (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/crcscreeningrpt/crcscreen4a.html
     April 01, 2018 - We were able to mail all intervention materials to eligible patients, and we were able to mail stool … on their opting out of the intervention or our inability to deliver intervention material to them by mail … based on responses to the SEA form, a source not available to control group patients to whom we did not mail … times more likely to be screened by stool test (OR=3.16; CI=2.40-4.16) compared to those having to mail … patients who returned a completed form (out of the 7,965 study-eligible patients to whom we sent one by mail

160. Patient Safety Organization: Change of Listing Information (pdf file)
     pso.ahrq.gov/sites/default/files/wysiwyg/PSO_ChangeOfListingInfo.pdf
     September 30, 2024 - Please submit this form to AHRQ’s PSO Office via e-mail, at pso@ahrq.hhs.gov.