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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook.pdf
    January 01, 2017 - shown in Table A-2, the vast majority of the surveys submitted to the CAHPS Database were completed by mail … Survey Completion Mode Survey Completion Mode Number of Practice Sites Number of Respondents Mail
  2. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/whats-available.pdf
    March 20, 2017 - If you must deviate from these guidelines, please first consult with the CAHPS User Network by e-mail
  3. www.ahrq.gov/talkingquality/distribute/promote/timing.html
    March 01, 2016 - You may want to add an option to a Web-based report that allows users to sign up for e-mail updates that
  4. www.ahrq.gov/sites/default/files/2024-12/romano-report.pdf
    January 01, 2024 - Eligible employees (EEs) in both groups were surveyed by mail within 2 months after open enrollment
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
    January 22, 2015 - End-user cognitive testing 17 National Field Test • 69 hospitals, 34 states • Mail or telephone
  6. www.ahrq.gov/sites/default/files/2024-01/lapane-report.pdf
    January 01, 2024 - The participating nursing homes indicated their distribution method preference (mail directly to staff … apart in the following sequence: an initial mailing of the survey packet, a reminder postcard, a re-mail
  7. www.ahrq.gov/patient-safety/reports/liability/mincer.html
    August 01, 2017 - Advances in Patient Safety and Medical Liability Implementing Shared Decision-Making: Barriers and Solutions—An Orthopedic Case Study Previous Page Next Page Table of Contents Advances in Patient Safety and Medical Liability Preface Acknowledgments Prologue Silence A Commentary Reforming t…
  8. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool2ref.html
    March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Tool 2: How to Begin the Re-engineered Discharge Implementation At Your Hospital (continued) Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Y…
  9. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool2ref.html
    March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Tool 2: How to Begin the Re-engineered Discharge Implementation At Your Hospital (continued) Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Y…
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Devine_83.pdf
    April 06, 2008 - serving as the “help desk,” monitoring backend utilization, and responding to telephone calls and e-mails … for prescription refill requests or to find answers to patient-specific questions, can now send an e-mail … The use of these e-mails, called “patient encounter forms” (PEFs), has streamlined exchanges between … of Washington, Box 357630, Seattle, WA 98195-7630; telephone: 206-221-5760; fax: 206-543-3835; e-mail
  11. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool-30day.html
    March 01, 2013 - Re-Engineered Discharge (RED) Toolkit How CMS Measures the "30-Day All Cause Rehospitalization Rate" on the Hospital Compare Web Site Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation a…
  12. www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-23.html
    October 01, 2013 - Potential Measures for Clinical-Community Relationships A-23. Measure 20: Coordination of care (CCPS-P) Previous Page Next Page Table of Contents Potential Measures for Clinical-Community Relationships Acknowledgements Executive Summary Introduction Potential Measure Development Methodology …
  13. www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-22.html
    October 01, 2013 - Potential Measures for Clinical-Community Relationships A-22. Measure 19: Connection to resource (Continuity of Care Practices Survey – Practice Level [CCPS-P]) Previous Page Next Page Table of Contents Potential Measures for Clinical-Community Relationships Acknowledgements Executive Summary …
  14. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool-30day.html
    March 01, 2013 - Re-Engineered Discharge (RED) Toolkit How CMS Measures the "30-Day All Cause Rehospitalization Rate" on the Hospital Compare Web Site Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation a…
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Carayon.pdf
    February 01, 2005 - The distribution of the personalized e-mail cover letters, the electronic questionnaire survey, and … Postal Service, university interdepartmental mail, or via the Internet, if subjects chose to complete … Wisconsin-Madison, 610 Walnut Street, 575 WARF, Madison, WI 53726; phone: 608-265-0503 or 608-263-2520; e-mail
  16. www.ahrq.gov/cahps/item-sets/index.html
    October 01, 2024 - CAHPS Supplemental Items Supplemental items are optional questions that survey users can add to their standardized CAHPS instruments to meet the needs of their organizations, local markets, and/or audiences. For example, a user of the Clinician & Group Survey may want to ask patients to comment on their experie…
  17. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool1ref.html
    March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Tool 1: Overview (continued) Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital How CMS Measures the "30-Day All Cause Rehospital…
  18. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool1ref.html
    March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Tool 1: Overview (continued) Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital How CMS Measures the "30-Day All Cause Rehospital…
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Miranda.pdf
    July 01, 2004 - assume the results are fine if you do not get them when expected, be it in person, by phone, or by mail … Miranda, Ph.D., Centers for Medicare & Medicaid Services, Mail Stop S1-13-05, 7500 Security Boulevard … , Baltimore, MD 21244-1850; phone: 410-786-7819; e-mail: dmiranda@cms.hhs.gov.
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/introducing_the_new_cahps_c&g_survey3.0.pdf
    September 01, 2015 - And these differences are observed after one adjusts for whether or not a person responded by mail or … So these are alternatives to the standard mail and phone method for data collection. … But the response rate was higher by mail. … we compared the CAHPS survey answers that we got back, they were similar between modes, you know, mail … staff, to patients on site as they’re exiting their visit versus a more standard methodology such a mail

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