Results

Total Results: 1,139 records

Showing results for "mail".

21. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry2.pdf
    June 02, 2025 - methodology ► Expected number of people who will respond 23 Common Data Collection Approaches Mail … Email/ Web-based Mixed mode 24 Data Collection Approaches Tested by the CAHPS Consortium • Mail … Consortium continues extensive testing 25 Data Collection Approaches Yielding Higher Response Rates • Mail … • Telephone • Mixed Mode ► Mail with telephone follow-up ► Notification of web survey with mail

22. The Rationale for Case Mix and Mode Adjustments - Elliott (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-case-mix-mode-adjustments-webcast-elliott.pdf
    June 02, 2025 - can affect responses in 2 ways: ► Who responds − E. g., Older respondents more likely to respond by mail … Web-Mail) not on the mode of response (e.g., Web response) • Not needed when all reporting units use … /Web-Mail (WM) NEMA (reference) ► Phone-Only/Web-Phone (WP) NEMA ► Mail-Phone (MP, formerly known as … “Mixed Mode”)/Web-Mail-Phone (WMP) NEMA ► Web-Mail (WM) EMA ► Web-Phone (WP) EMA ► Web-Mail-Phone (WMP … /WMP NEMA, Web-Mail EMA, Web- Phone EMA, Web-Mail-Phone EMA) relative to the reference group (Mail- Only

23. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Becker (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-survey-admin.pdf
    June 02, 2025 - We tested:  Mail only  Telephone only  In-person survey distribution in the ED  Email only  … )  Web-Telephone Mode  Web-Mail-Telephone Mode  First CAHPS Survey with recommended web- based … )  Standard Mixed Mode (Mail-Telephone)  Initial attempt: mailed survey  Phone follow-up starting … )  Web-Mail-Telephone Mode  Initial attempt: emailed survey  Two reminder emails  Mailed survey … ED CAHPS Mail and Web-based Modes, Side-by-Side ED CAHPS Web Survey Design

24. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-HAYS (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-hays.pdf
    June 02, 2025 - ) • Mail only had the lowest yield for Black, Hispanic, and Multiracial. • Web-Mail-Phone had the … Survey Administration Protocol Response Rate Current HCAHPS Modes Mail only 22% Phone only 23% Mail-Phone … 31% Web-first Modes Web-Mail 29% Web-Phone 30% Web-Mail-Phone 36% 21 Exploration of “Easy” (EZ)

25. Overcoming Barriers to Medicine Adherence (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-barriers-postcard-final508.pdf
    June 02, 2025 - Try to determine and address the source of the access issue; suggest mail order options. … Write prescriptions for a longer length of time; suggest mail order options.

26. CAHPS 101 (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-04-fry.pdf
    June 02, 2025 - ► Expected number of people who will respond 21 Data Collection Approaches We Have Tested • Mail … Telephone • In-person interviews 22 Data Collection Approaches Yielding Higher Response Rates • Mail … • Telephone • Mixed Mode ► Mail with telephone follow-up ► Notification of web survey with mail

27. Medication Management: Common Barriers to Medication Adherence (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-common-barriers-full.pdf
    June 02, 2025 - Try to determine and address the source of the access issue; suggest mail order options. … Write a longer prescription; suggest mail order options.

28. Figure 1.1. Timeline for Implementation, Assessment, and Dissemination of the SATIS-PHI/CRC Intervention | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/final-reports/crcscreeningrpt/crcscreenfig1-1.html
    April 01, 2018 -                                           Step 4: Mail …                                           Step 4: Mail … —                                         Step 4: Mail … — —                                       Step 4: Mail … — — —                                     Step 4: Mail

29. Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-how-are-surveys-administered-fry-webinar.pdf
    June 02, 2025 - response rate to support data use 34 www.ahrq.gov/cahps Data Collection Modes We Have Tested • Mail … In-person interviews 35 www.ahrq.gov/cahps Modes That Currently Yield Higher Response Rates • Mail … • Telephone • Mixed Mode  Mail with Telephone follow-up  Email with Mail or Telephone follow-up •

30. Methods for Increasing the Number of Responses to CAHPS Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/increasing-responses.html
    August 01, 2024 - begun (e.g., make multiple calls, make calls at different day and evening times over a period of days, mail … Consider using a mixed-mode protocol involving email, mail, and phone data collection procedures. … the vendor cannot find a correct phone number for the individual, and the sponsor has agreed to both mail … and phone methods of data collection, mail the questionnaire. … Stamp all mail “Address Service Requested” so that undelivered mail gets returned.

31. Value and Efficiency Supplemental Items for Hospitals and Medical Offices - CLOSING (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-closing.pdf
    June 02, 2025 - Efficiency Supplemental Items for Hospitals and Medical Offices - CLOSING To Ask a Question 62 E-mail … E-mail: SafetyCultureSurveys@westat.com Phone: 1-888-324-9749 Website: https://www.ahrq.gov/sops 64 … mailto:SafetyCultureSurveys@westat.com https://www.ahrq.gov/sops To Ask a Question E-mail Updates

32. III. Intervention Steps and Tools | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/final-reports/crctoolkit/crctoolkit3.html
    April 01, 2018 - You can mail material to patients of practices with complete data while continuing to obtain and clean … Return to Contents Step 4: Mail Screening Information and Materials Description This step consists … Therefore, although the central entity mails the patient letters (on behalf of the practice), we suggest … Either a stool test kit or a request card that the patient can mail back to request a kit ( Tool 4.b- … for all or some of the patients in the screening program, it should periodically mail kits to patients

33. Get Recognition for Your AHRQ-Funded Study (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/funding/grant-mgmt/recognition_ahrq-funded_study.pdf
    June 02, 2025 - Title of Article * Article Author Name(s) * Corresponding Author Contact * First Name Last Name E-mail … E-Publication Date (if known) OR Print Publication Date (if known) Embargo Date (if known) E-mail … C-BDoEE8l2cTsZaPAlS*bw: AHRQ Grant or Contract #_fXKiPp7gdiVpzkMfIxPcxQ: Phone Number_n5K-zJHFrCz8OyIfs*eGMg: E-mail … Article Author Name(s) *_tQrAJiMaU-UzHu19IYyIyw: Title of Article * _6EnK9aDqYTy*EYJMGKGNAg: E-Mail

34. Get Recognition for Your AHRQ-Funded Study (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/recognition_ahrq-funded_study-031720update.pdf
    June 02, 2025 - Title of Article * Article Author Name(s) * Corresponding Author Contact * First Name Last Name E-mail … E-Publication Date (if known) OR Print Publication Date (if known) Embargo Date (if known) E-mail … C-BDoEE8l2cTsZaPAlS*bw: AHRQ Grant or Contract #_fXKiPp7gdiVpzkMfIxPcxQ: Phone Number_n5K-zJHFrCz8OyIfs*eGMg: E-mail … Article Author Name(s) *_tQrAJiMaU-UzHu19IYyIyw: Title of Article * _6EnK9aDqYTy*EYJMGKGNAg: E-Mail

35. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/6_dale_shaller-closing.pdf
    June 02, 2025 - www.cahps.ahrq.gov CAHPS E-mail Updates 53 www.cahps.ahrq.gov Thank You! …    E-mail: cahps1@westat.com Phone: 1-800-492-9261 Website: www.cahps.ahrq.gov 54 mailto … Ask a Question CAHPS E-mail Updates Thank You!

36. Using the AHRQ Pharmacy Survey on Patient Safety Culture (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/sorra_closingslides.pdf
    June 02, 2025 - Click the Q&A icon to get the Q&A box to appear 46 46 SOPS E-mail Updates www.ahrq.gov www.ahrq.gov … E-mail o SafetyCultureSurveys@westat.com Phone o 1-888-324-9749 Website: www.ahrq.gov … SOPS E-mail Updates Thank You!

37. Introducing the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Questions? Slide Presentation (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith3slides.pdf
    June 02, 2025 - Click the Q&A icon to get the Q&A box to appear 68 68 E-mail Updates www.ahrq.gov 69 69 … E-mail o SafetyCultureSurveys@westat.com Phone o 1-888-324-9749 Website: www.ahrq.gov … E-mail Updates Thank You!

38. Get Recognition for Your AHRQ-Funded Study (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/recognition_ahrq-funded_study-rev111021.pdf
    June 02, 2025 - Title of Article * Article Author Name(s) * Corresponding Author Contact * First Name Last Name E-mail … known) mailto:journalpublishing@ahrq.hhs.gov mailto:journalpublishing@ahrq.hhs.gov Phone Number E-mail … C-BDoEE8l2cTsZaPAlS*bw: AHRQ Grant or Contract #_fXKiPp7gdiVpzkMfIxPcxQ: Phone Number_n5K-zJHFrCz8OyIfs*eGMg: E-mail … Article Author Name(s) *_tQrAJiMaU-UzHu19IYyIyw: Title of Article * _6EnK9aDqYTy*EYJMGKGNAg: E-Mail

39. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/5_Carla_Zema_Closing_slides_47-51.pdf
    January 01, 2013 - • CAHPS E-mail Updates http://www.ahrq.gov http://www.ahrq.gov 2013 CG-CAHPS Database Comparative …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261  Website: www.cahps.ahrq.gov mailto:cahps1 …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261  Website: www.cahps.ahrq.gov mailto:cahps1 … @westat.com http://www.cahps.ahrq.gov/ To Ask a Question CAHPS E-mail Updates 2013 CG-CAHPS Database

40. Sample Notification Letters CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
    April 07, 2017 - Survey: Initial letter; mail with survey ...................................................3 Mail … Survey: Initial letter; mail with survey ................................................. 12 Mail Survey … Instructions Specific to Mail and Telephone Surveys 1. … and Telephone Surveys Instructions Specific to Online Surveys Mail Survey Initial letter; mail with … and Telephone Surveys Instructions Specific to Online Surveys Mail Survey Initial letter; mail with